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Sheraton Suites Plantation, Ft Lauderdale West

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311 N University Drive, Plantation, FL 33324
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Sheraton Suites Plantation, Ft Lauderdale West
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670 Reviews from our TripAdvisor Community

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Traveler rating
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    99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrisburg
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent numerous stays here for business and overall appreciated my stay here. Here's the rundown: 1) Rooms are spacious, clean, and offer a nice layout. They have a microwave and a fridge should you need those items. The rooms are a little outdated, but they are by no means unlikable. With the amount I've traveled, I've seen many far... More 

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Sunrise, Florida
1 of 5 stars Reviewed 2 days ago NEW

If I could give this hotel negative five stars I would. The room was dirty and outdated. They actually had a maid clean the bathroom when we first got there because it was that bad. The customer service was atrocious, never have I seen aloof unhelpful staff in this kind of rated establishment. We were supposed to stay there for... More 

Was this review helpful? Yes 1
Plantation, Florida
1 review
1 of 5 stars Reviewed 1 week ago NEW

My family and I drove down to South FL from Maryland to visit family and friends. We picked this hire based off of previous recommendations. Perhaps we should not have!! We checked in to our room only to find urine on the toilet and blue toothpaste on the shower wall. We will be looking at other hotels tomorrow. They offered... More 

Was this review helpful? Yes 1
Lauderhill, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Used hotel for out of town guests. Service was great, rooms were great and overall experience was wonderful. Guest services was extremely helpful! Would use this hotel again. Taylor C is a great asset

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear carlajean618; Thank you so much for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you and your guest enjoyed your stay. Please know I have shared your feedback with Taylor C. Our Sheraton team hopes that you will return again in the near future! Kindly, More 

rogerb94
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wish i would have known it was under renovation, I would have stayed somewhere else The hotel itself is very nice and the area offers a lot of shopping and dinning choices. My room must have been close to an area they where renovation, because I could here drilling and power tool noises during the day (9am -4pm). I... More 

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear rogerb94; Thank you so much for sharing your feedback regarding your recent stay with us. We are disappointed to see that we did not meet your expectations, and you were not aware of the renovations. Your feedback has been passed onto each management team. We hope that once the renovation are completed you will give us another opportunity to... More 

Concord, North Carolina
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk was very helpful- suite very nice and well appointed. Fabulous beds and pillows- had a great night's sleep. Gorgeous rooftop pool- huge with entry of loungers. Nice gym and all around great experience in Ft Lauderdale. Would definite stay here again!

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Catherine T; Thank you for sharing your awesome review. I am delighted to see you had a great night sleep on our Sheraton Sweet Sleeper Bed, and enjoyed our beautiful rooftop pool! We hope to welcome you back again in the near future. Kindly, More 

Rio Grande, Puerto Rico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We got there 1.20am and had no problem checking in. Staff was very friendly ..And we had a great time even when we could not really use pool because of rain. But it was beautiful. It was easy to find local restaurants .It was a quick 2 day stay.

Was this review helpful? Yes
Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Rodmarie; Thank you so much for sharing your awesome review! We are delighted to see you enjoyed your stay, and our friendly staff. Hope to see you return again in the near future, Kindly! More 

New Orleans, Louisiana
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel in spite of mixed reviews because it was geographically suitable for my needs. As a result of my stay I wondered what the expectations were of others who knocked it. Great Parking, Front Desk staff over the top for the two days I stayed, to a person friendly and accommodating. Full Bedroom and Living room well... More 

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear CarlNewhouse; Thank you for sharing your feedback regarding your recent visit. We are delighted to hear we exceeded your expectations! Our Sheraton Team hopes that you will return again in the near future for another great visit. Kindly! More 

Fort Smith, AR
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

When we arrived our reservation was lost. I won't blame the hotel because it could have been our fault but the front desk handled it badly. I had to request the manager get involved even though he was standing there ignoring the whole situation. No one offered to book us something nearby - only a passing desk clerk mentioned that... More 

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2 reviews
3 of 5 stars Reviewed May 30, 2015

We were pretty disappointed. Not with everything, but with the upkeep and condition of the building. That, and they put us on the pet floor despite the fact that we had no pets. It smelled musty and the elevators and hallways were pretty ugly. The room was clean, but damaged furniture. The pull out bed was miserable. The good part... More 

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Jane D; Thank you so much for sharing your feedback. We are delighted to hear you loved Cilantros Burgers, we agree they are great! The property is starting renovations this month to update and refresh all guest rooms, and public areas. We hope you will give us another opportunity in the near future to show you all the changes... More 

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