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Sheraton Suites Plantation, Ft Lauderdale West

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311 N University Drive, Plantation, FL 33324
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Sheraton Suites Plantation, Ft Lauderdale West
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676 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
4 of 5 stars Reviewed 6 days ago NEW

This hotel is new. It's great if you need a suite. This hotel is budget-oriented so it's geared toward families, rather than jetsetters. The location is alright, the staff is friendly. If I am ever in Fort Lauderdale again, I think I would opt for a luxurious stay at another SPG hotel, like the W Fort Lauderdale.

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Bushey, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Location 7 out of 10, room size fantastic and pool area very clean and on roof of hotel Only downside, 1 staff member in restaurant. Took 30 mins to get served a pizza covered with too much cheese. Then he was nowhere to be seen to get the bill. Had to walk to front desk to request it.other customers had... More 

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rennes
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent five nights with my wife, the hotel is a bit old but it's being renovated. I found the breakfast a bit expensive (20$) so we went somewhere else. There is a nice pool at the roof and a small fitness center. A good option if you get a low fare.

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Spring Hill, Florida
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a 3 day weekend over July 4th. The hotel is very nice, with large clean rooms and accommodating friendly staff. The building is being renovated and will be even better when that's completed. Stayed in room 628 which was a little noisy due to proximity to elevators. Will definitely choose to stay at this hotel next time... More 

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear jutu58; Thank you for sharing your review about our location. We are delighted to see you enjoyed your stay, and cant wait ot welcome you back again in the future. Regards, More 

Harrisburg
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent numerous stays here for business and overall appreciated my stay here. Here's the rundown: 1) Rooms are spacious, clean, and offer a nice layout. They have a microwave and a fridge should you need those items. The rooms are a little outdated, but they are by no means unlikable. With the amount I've traveled, I've seen many far... More 

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Tirgg49; Thank you for sharing your detailed review! We love to hear our guest feedback. I am glad to hear that you enjoy our spacious suites, friendly staff, and our great bar. We hope to welcome you back again in the near future. Regards! More 

Sunrise, Florida
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If I could give this hotel negative five stars I would. The room was dirty and outdated. They actually had a maid clean the bathroom when we first got there because it was that bad. The customer service was atrocious, never have I seen aloof unhelpful staff in this kind of rated establishment. We were supposed to stay there for... More 

Was this review helpful? Yes 1
Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Katy K; Thank you for sharing your review. We are truly sorry your stay did not meet your expectations. It must have been frustrating to deal with this during your vacation. We have shared your feedback with the proper managements teams to delegate these issues. We hope that you change your mind and give us another opportunity in the... More 

Plantation, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

My family and I drove down to South FL from Maryland to visit family and friends. We picked this hire based off of previous recommendations. Perhaps we should not have!! We checked in to our room only to find urine on the toilet and blue toothpaste on the shower wall. We will be looking at other hotels tomorrow. They offered... More 

Was this review helpful? Yes 1
Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Evan K; Thank you for sharing your review. I am disappointed to hear you did not enjoy your stay. It must have been frustrating to experience these issues during your family vacation. Please know that we have shared your feedback with the proper management team. We hope that you will give us another opportunity in the near future to... More 

Lauderhill, Florida
2 reviews
5 of 5 stars Reviewed June 25, 2015

Used hotel for out of town guests. Service was great, rooms were great and overall experience was wonderful. Guest services was extremely helpful! Would use this hotel again. Taylor C is a great asset

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Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear carlajean618; Thank you so much for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you and your guest enjoyed your stay. Please know I have shared your feedback with Taylor C. Our Sheraton team hopes that you will return again in the near future! Kindly, More 

rogerb94
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 22, 2015

I wish i would have known it was under renovation, I would have stayed somewhere else The hotel itself is very nice and the area offers a lot of shopping and dinning choices. My room must have been close to an area they where renovation, because I could here drilling and power tool noises during the day (9am -4pm). I... More 

Was this review helpful? Yes 1
Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear rogerb94; Thank you so much for sharing your feedback regarding your recent stay with us. We are disappointed to see that we did not meet your expectations, and you were not aware of the renovations. Your feedback has been passed onto each management team. We hope that once the renovation are completed you will give us another opportunity to... More 

Concord, North Carolina
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 5, 2015

Front desk was very helpful- suite very nice and well appointed. Fabulous beds and pillows- had a great night's sleep. Gorgeous rooftop pool- huge with entry of loungers. Nice gym and all around great experience in Ft Lauderdale. Would definite stay here again!

Was this review helpful? Yes 1
Erica S, Guest Relations Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Dear Catherine T; Thank you for sharing your awesome review. I am delighted to see you had a great night sleep on our Sheraton Sweet Sleeper Bed, and enjoyed our beautiful rooftop pool! We hope to welcome you back again in the near future. Kindly, More 

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