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Fairfield Inn & Suites by Marriott Lakeland / Plant City

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4307 Sterling Commerce Drive, Plant City, FL 33566
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Fairfield Inn & Suites by Marriott Lakeland / Plant City
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Fairfield Inn & Suites by Marriott Lakeland / Plant City
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117 reviews from our community

Traveler rating
    60
    32
    15
    5
    5
See reviews for
34
20
10
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (117)
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    (32)
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West Palm Beach, FL
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great hotel in proximity to the Strawberry Festval. The location is great sitting just off I-4, although there is not much around in terms of food or gas options, just a Wendy's and McDonalds. The interior lobby is very modern and inviting. The staff was super friendly throughout my stay. I was on the 1st floor closer to the lobby... More 

Was this review helpful? Yes
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear FlMomofTwo: Thank you so much for taking the time to write a review! We appreciate your kind words about our staff…..we will be sure to pass it on. I was sorry to hear that we disappointed you in a few areas….as it is always our goal to exceed our guest’s expectations. I appreciate you bringing the discrepancy on our... More 

Darien
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We are here for the Plant City Strawberry Festival. This is a good location and the staff is great. We saw where Holiday Inn was #1 but they are price gouging for this event. When I first looked at Holiday's site the rooms were $170, then when I went to boom they were $324, and now they are $394, unreal!... More 

Was this review helpful? Yes 1
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Catphillip: Greetings from the Fairfield Inn and Suites Plant City/Lakeland! Thank you for your kind words and taking the time to write a review. I hope you had a great time at the Florida Strawberry Festival. The Strawberry Festival is a great event..and one we look forward to e very year. We think our staff here at the Fairfield... More 

Kalamazoo, Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2015

Our room was clean and comfortable. The hot tub was hot but the jets were not working. There were a lot of choices for breakfast (pancakes, toast, bagels, English muffin, yogurt, fruit, cereal). The morning staff person (Shanea?) was very outgoing and made guests feel appreciated.

Was this review helpful? Yes
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Kaladeb: Greetings from Florida! Thank you for your recent stay at our Fairfield Inn and Suites Lakeland /Plant City! We enjoyed having you as our guest…..and appreciate your great review. Thanks for your very nice “shout out” about Shade! She is very new to our team…..and already a guest favorite! We will share your review with her. Stay warm... More 

Beaufort South Carolin
Top Contributor
139 reviews 139 reviews
45 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed February 7, 2015

We spent one night at this Fairfield following a concert in Tampa. We arrived near midnight and the desk staffer, James, was friendly, polite and efficient. The next morning we were pleased to find the breakfast buffet fully stocked with some great choices. Sure, it's a quick breakfast offering, but they had scrambled eggs,hard boiled eggs, crisp bacon, various rolls... More 

Was this review helpful? Yes
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Carol B: Thank you for your recent stay at our Fairfield Inn and Suites Plant City/Lakeland! We appreciate you taking the time to write a great review. We will share your nice comments about James and Crystal with them! We do have a great breakfast buffet and were glad to hear that you enjoyed it. I’m glad to hear... More 

Sarasota, Florida
Top Contributor
338 reviews 338 reviews
42 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed January 11, 2015

Super clean rooms and bathroom. The free breakfast very well stocked and supplied. The staff from check in to breakfast was overly accommodating. Lots of parking. Easy access on and off I-4 and very convenient to local attractions too. Can't go wrong picking this place

Was this review helpful? Yes 1
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Scott S: Thank you for your recent stay with us….and your kind words. I was very pleased to hear that you enjoyed your stay at our Fairfield Inn and Suites Lakeland/Plant City! We take great pride in our clean rooms and our free hot breakfast buffet. Thanks again for your recent stay and we hope that the next time... More 

Miami, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

We stayed two nights, while conducting real estate business at nearby city of Lakeland, FL. We were very satisfied with everything at Fairfield Inn in Plant City, FL. Clean rooms, very nice, helpful staff...not surprised Fairfield Inn, I think is one of the top brands in Florida.

Was this review helpful? Yes
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Raul V: Wow! How nice of you to write such a great review! I am so glad that when business took you away from home that you gave us the honor of having you as our guest! We are very thankful to have such a great team…and appreciate you taking the time to recognize them in your review. I... More 

Waycross, Georgia
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 3, 2015

I was very pleased with this hotel. I got there a little early, and my room was not available, so the clerk voluntarily upgraded my room, at no charge, and put me in right away. The room was very clean and comfortable. There were plenty of electrical outlets in convenient places to accommodate my phone charger and laptop. The bathroom... More 

Was this review helpful? Yes 1
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Stephen T: Happy New Year! Thank you so much for the great review. We appreciate you taking the time to share your great experience at our Fairfield Inn and Suites Lakeland. I am very glad to hear that we were able to accommodate your early arrival..and that our desk clerk went the “extra mile”. We will be sure to... More 

Michigan
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 29, 2014

I started off and then ended leaving irritated with this hotel. Both at check-in and then again when I checked out, there wasn't anybody at the front desk. No bell or any way to notify anyone. I stood there for 5-7 minutes each time. I can hear them talking and laughing behind the wall, but no service. Each time I... More 

Was this review helpful? Yes
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Tvlagntwkids: Happy New Year! Thank you for taking time to offer us feedback on your recent stay. I was very sorry to hear about your check in and check out experience at our front desk. I can only imagine how frustrating this must have been for you…..and I can assure you that this is not the typical experience for... More 

Riverview, Florida
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 26, 2014

This hotel was the cleanest, quietest hotel we have ever stayed in. The staff was very nice. This was Christmas eve and Christmas day they were working and they were all cheery and helpful! We look forward to our next visit!

Was this review helpful? Yes 2
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Dear Ruth N: Thank you for your great review! I hope you had a very Merry Christmas. We were thrilled to hear that you enjoyed your stay. We are so fortunate to have a staff that not only loves what they do but love our guests! Happy New Year to you and yours! Hope to see you again at the... More 

Naples, Florida
Top Contributor
57 reviews 57 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 23, 2014

Staff at the desk and also throughout the hotel were nice. Also our room was clean and cozy. It was also nice to have separate pool towels available to use and not just our towels from our room. We had a lot of fun swimming and using the hot tub. The breakfast was tasty and filling and kept up by... More 

Was this review helpful? Yes 2
Nancy G, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland / Plant City, responded to this review

Happy Holidays and thank you for your great review! Are staff works very hard to make sure all of guests have a great stay. We hope to see you again should your travels bring you to our area in the future. Happy New Year! More 

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