We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Pensacola hotels

Extended Stay America - Pensacola - University Mall

2.0 of 5 Hotel   |   809 Bloodworth Lane, Pensacola, FL 32504
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Extended Stay America - Pensacola - University Mall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Extended Stay America - Pensacola - University Mall to your Saves list
Ranked #33 of 61 Hotels in Pensacola
A recent review
5 of 5 stars Reviewed January 13, 2015
215loonre
Write a Review

94 reviews from our community

Traveler rating
    22
    21
    11
    13
    27
See reviews for
24
13
7
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (34)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (12)
All months
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 22, 2015

I had the misfortune of staying here for 2 days this month and found my room to be very dirty. All corners of the rooms had collected dirt, the bed looked slept in and there were an abundance of pubic hairs in the bathroom, the shower and on the bed comforter. I was also surprised to see that the included... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to read that your room had cleanliness issues and that you found our grab-and-go breakfast to be lacking. To ensure that a situation like yours doesn't happen again, my... More 

1 review
5 of 5 stars Reviewed January 13, 2015

Felt like home away from home. Right off the interstate made it convenient. Good restaurants close by. Staff was very friendly and helpful. Would definitely recommend this place as well as stay here again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location and our friendly and helpful staff. As well, I am thrilled to read that you would recommend our hotel. Thank you again for your review. It would be our pleasure for you... More 

Senior Contributor
44 reviews 44 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 12, 2014

The rooms were clean, although the beds were hard..I had a hard time sleeping, and woke up with achy muscles. They did offer maid service, although I did not take advantage of it, put the " do not disturb" sign on the door. There was No swimming pool, In warm weather I love a pool. The staff was nice, though.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your comments about your stay with us. Your comments in regards to our staff being friendly and the rooms being clean are very much appreciated; yet, I was disheartened to read about your experience with our beds. I discussed your comments with the team, and we are scheduled for mattress replacements in the future. Our... More 

Meridian, Mississippi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

Its always a pleasure staying at Extended Stay in Pensacola, Fla-University Mall. I enjoy the hotel because it feels like home away from home. It equipped with a full kitchen area which makes it more enjoyable so you can cook your own foods instead of eating from the restaurants. The staff was friendly and the lobby was very clean and... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel. I am delighted to hear that you enjoyed your room and your fully equipped kitchen during your visit with us. Please accept my apologies for the mistake with the first room we assigned you; however, I am proud of... More 

Panama City Beach, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 20, 2014

Main entrance had broken chair, butts on sidewalk, and stained concrete. First floor hall carpet had not been cleaned recently, it was sticky in spots. Room was listed as non smoking, but, reeked of smoke. This is not an old property, but needs refreshed. An alarm sounded every morning at 6:30 and rang until 7 am. Told it does that... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced problems during your stay here. I am aware of the alarm issue and I am pleased to report it has been resolved. As well,... More 

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

This was the second consecutive weekend my family and I had stayed at this location. The rooms are very spacious and clean, having the kitchenette was truly an extra bonus. The staff was also helpful and kind. The location is great not far from restaurants and shopping centers.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel. We are so thrilled to hear that you enjoyed your fully-equipped kitchen, and I am very pleased to hear that my staff was kind and courteous to you during your stay here. The staff and I would like to... More 

Pensacola, FL
1 review
4 of 5 stars Reviewed October 12, 2014

The staff was very courteous and helpful. Priceline had overcharged me. They noticed it and fixed it for me. The room was nice and clean. It is close to a nice shopping area and several restaurants, which is very convenient. Plus it is close to the interstate. It was also quiet. Was just what we needed for a little get-away!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such positive, wonderful things about our staff, location and the overall satisfaction of your stay. I am proud of our team for catching the error with your bill and correcting it for you. The staff and I would like to thank you again for posting... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2014 via mobile

Nice reasonable hotel in good area. Convenient to UWF and shopping. Easy to get to. Will stay again while visiting daughter who is student at UWF. The bed was comfortable and room was clean. Parking area well lighted. Free internet worked well and full kitchen made it easy to cook. They offered plates, utensils and pans for cooking.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our property. I am so pleased to read that our location fit your needs and that we were able to provide you with a clean and comfortable room. Thank you again for your review. Should you have any further feedback, please... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

I stayed at thus hotel for roughly 2 months and although the staff was awesome this hotel is way over priced for the room and service that you recieve. I would recommend finding a nicer hotel or resort to stay at for the money that you spend at this location.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am delighted to read your remarks about our staff being professional and great; however, I am very sorry that our rooms and service were not up to your standards. We strive to provide the best room and services to all of our guests.... More 

Kemah, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 13, 2014

This hotel should be classified as a one star rating! Poorly maintained, the hotel, near University Mall, was grimy, with smeared fingerprints on practically every surface, and despite being on the 2nd floor which was designated as nonsmoking, stale smoke pervaded the air. Towels were threadbare and stained. There weren't even any cups in the bath or kitchen area. We... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The feedback provided in your review is much appreciated. I am sorry to hear about odor and cleanliness issues in your room. To make sure this doesn't happen again, I am working with my housekeeping staff to review our procedures to ensure that our rooms are clean for guests. I will also be working with my entire team to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Extended Stay America - Pensacola - University Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Pensacola - University Mall

Address: 809 Bloodworth Lane, Pensacola, FL 32504
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Pensacola - University Mall 2*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Priceline, Expedia, Booking.com, Hotels.com, Odigeo and Tingo so you can book your Extended Stay America - Pensacola - University Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Pensacola - University Mall Hotel Pensacola
Extended Stay America Pensacola
Extended Stay Pensacola
Pensacola Extended Stay

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay