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All 61 Pensacola hotels

Extended Stay America - Pensacola - University Mall

2.0 of 5 Hotel   |   809 Bloodworth Lane, Pensacola, FL 32504
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Ranked #33 of 61 Hotels in Pensacola
A recent review
4 of 5 stars reviewed 3 days ago
Simplicity2014 Tallahassee, Florida
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90 reviews from our community

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    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Panama City Beach, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

Main entrance had broken chair, butts on sidewalk, and stained concrete. First floor hall carpet had not been cleaned recently, it was sticky in spots. Room was listed as non smoking, but, reeked of smoke. This is not an old property, but needs refreshed. An alarm sounded every morning at 6:30 and rang until 7 am. Told it does that... More

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Tallahassee, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was the second consecutive weekend my family and I had stayed at this location. The rooms are very spacious and clean, having the kitchenette was truly an extra bonus. The staff was also helpful and kind. The location is great not far from restaurants and shopping centers.

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Pensacola, FL
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very courteous and helpful. Priceline had overcharged me. They noticed it and fixed it for me. The room was nice and clean. It is close to a nice shopping area and several restaurants, which is very convenient. Plus it is close to the interstate. It was also quiet. Was just what we needed for a little get-away!

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Nice reasonable hotel in good area. Convenient to UWF and shopping. Easy to get to. Will stay again while visiting daughter who is student at UWF. The bed was comfortable and room was clean. Parking area well lighted. Free internet worked well and full kitchen made it easy to cook. They offered plates, utensils and pans for cooking.

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Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our property. I am so pleased to read that our location fit your needs and that we were able to provide you with a clean and comfortable room. Thank you again for your review. Should you have any further feedback, please... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at thus hotel for roughly 2 months and although the staff was awesome this hotel is way over priced for the room and service that you recieve. I would recommend finding a nicer hotel or resort to stay at for the money that you spend at this location.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am delighted to read your remarks about our staff being professional and great; however, I am very sorry that our rooms and service were not up to your standards. We strive to provide the best room and services to all of our guests.... More

Kemah, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 13, 2014

This hotel should be classified as a one star rating! Poorly maintained, the hotel, near University Mall, was grimy, with smeared fingerprints on practically every surface, and despite being on the 2nd floor which was designated as nonsmoking, stale smoke pervaded the air. Towels were threadbare and stained. There weren't even any cups in the bath or kitchen area. We... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

The feedback provided in your review is much appreciated. I am sorry to hear about odor and cleanliness issues in your room. To make sure this doesn't happen again, I am working with my housekeeping staff to review our procedures to ensure that our rooms are clean for guests. I will also be working with my entire team to ensure... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014 via mobile

Upon arrival the staff was very helpful, the rooms were nice but had a closed up smell but with rhe dollar tree being so near it was nothing to make the room feel like home.. The location was very easy to access everything, and the price was very affordable! I would definitely recommend this hotel

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

We want to thank you for taking the time to post a review of your stay. We are glad to read that you were pleased with our helpful staff and convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

We have always been pleased with our stay at Extended Stay locations. This was also a good choice with comfortable beds and spacious accommodations. The showers and linens were acceptable. Our only complaint was the dog barking repeatedly down the hallway in the morning. Thankfully, we had already begun getting ready. Otherwise, it would have been quite bothersome.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

Thank you so much for posting a review of our hotel. We appreciate you letting us know about the noise disturbance. We are sorry for this issue, but are happy to read that we provided you with a pleasurable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring... More

Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

Very nice and spacious rooms. We had the problem that the hotel has only a room with one Queen bed available but the rooms are big enough that we could use two air beds in the room for our kids. Really great service at the desk. Definitely recommend it.

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san antonio, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2014

I would consider this place more of a halfway house for smokers and drinkers, most guest hung out front of the place smoking, and half were toasted. Then the manager gave one of his cleaners a tall boy while he was working. Floor of the room had a burn where ??? meth cooking? or hot plate that turned over? Walls... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pensacola - University Mall, responded to this review

We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that you did not enjoy your stay. We apologize that your room did not meet your expectations. We are scheduled for a full renovation which will improve our entire hotel. We expect a high level of professionalism from our staff,... More

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Additional Information about Extended Stay America - Pensacola - University Mall

Address: 809 Bloodworth Lane, Pensacola, FL 32504
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Pensacola - University Mall 2*
Number of rooms: 101
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Also Known As:
Extended Stayamerica Pensacola - University Mall Hotel Pensacola
Extended Stay America Pensacola
Extended Stay Pensacola
Pensacola Extended Stay

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