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Americas Best Value Inn & Suites

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7200 Plantation Rd, Pensacola, FL 32504 (Formerly Holiday Inn Pensacola University Mall)
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Americas Best Value Inn & Suites
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Americas Best Value Inn & Suites
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54 reviews from our community

Traveler rating
    12
    11
    4
    3
    24
See reviews for
17
7
7
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Bay Saint Louis, Mississippi
1 review
1 of 5 stars Reviewed 4 days ago NEW

This will be my 2nd time making a review. The 1st one they took down talking about it was the wrong location. I know where I booked a hotel and stayed at! The 1st night there the pregnant lady at the front desk had an attitude,I had 2 rooms, one of the rooms I had to change twice because the... More 

Was this review helpful? Yes 1
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Laketha, Thank you for taking the time to let us know of your experience.We apologize for the inconveniences you had and certainly understand your frustration with this situation. However, if you go to americasbestvalueinn.com you will certainly see there is no place on our website offering any sort of breakfast at our hotel location. We have not had breakfast... More 

Biloxi, Mississippi
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at many ABVI hotels throughout the US and Canada. This ABVI is by far, the best yet. The location is excellent...close to malls, the beautiful beaches, trendy downtown (with many excellent restaurants), the Naval Museum, the Saenger Theater, and much more.

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Cleveland M, Thank you for the great compliments regarding your stay! It is an honor to hear from our guests like you to consider our hotel the best so far and we really appreciate it we are glad that you enjoyed the amenities we provide like our location which is definitely conveniently located to many attractions of the city... More 

Destin, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Just stayed for a short spring break vacation at this hotel and my stay was great, got to jump in the pool and spent a great time requested some more towels and pillows and housekeeping got it for us, the room was nice bed was comfy so overall I had a good time at this hotel will be back.

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Donald W, Thanks for your feedback! We appreciate you for selecting us to be your host during your spring break vacation we were so pleased to provide you with the services you requested during your stay. Our housekeeper associates will be proud to know that you recognized and appreciate their great customer service skills. We look forward to welcoming... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at Motel 6, La Quinta Inn, Holiday Inn, and Days Inn before this and the management and staff are the best I've ever experienced. I asked during reservations for a special note to be left in the room for my friend and I. When we showed up to check in 3 weeks later, the manager, Daniel I believe,... More 

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Mariesofshandris, Thank you for taking the time to review about your stay! I am delighted to read that you decided to stay with us. And at the same time thrilled to know that you had overall ‘the best experience ever’ at our location but what means the most to me is knowing that the service you received throughout your... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

For the price it was really nice. Better then some of the other hotels ive stayed in, in the area. It is close to a lot of resturants...fazolis and some other good resturants and its next to burlington coat factory so thats awesome. The pool was excellent....besides there not being an ice machine close to my room, i liked it.

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ABVIPCOLA, Public Relations Manager at Americas Best Value Inn & Suites, responded to this review

Dear Kristen S Thank you so much for your review! It is great to know that you enjoyed your stay with us, we definitely strive for great service on a daily basis by offering lower rates than most all of our competitors for our customers. Our location is very conveniently located to many nearby attractions as you mentioned, and we... More 

Houma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

good hotel. clean rooms. comfy beds. friendly service. easy location to find. quiet. didn't have coffee pot in the room. front desk said no coffee. went to waffle house for coffee. right next to a shopping center, & chuck e cheese. will stay there again.

Was this review helpful? Yes
ABVIPCOLA, Guest Relations Manager at Americas Best Value Inn & Suites, responded to this review

Dear Djwlittle, Thanks for your review! We are excited to know that you had a good stay and enjoyed our consistent clean rooms, comfortable beds, great friendly service and area attractions conveniently located nearby. Coffee is not part of our amenities but we are really taking your comments under consideration and we are working on it as part of improvement... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014 via mobile

This hotel property is beautiful.. The staff here was very professional. The housekeepers were nice and kept my room clean during my stay. Apon arrival my room was very clean. This hotel is in a great location. Next door to university mall and lots of restaurants. My daughter had plenty of room to run and play while on our stay..... More 

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear anastasiawhite77 Thank you so much for writing your review! Your feedback means a lot to us and we are glad that you enjoyed your stay, our spacious clean room, and all the city attractions we have near our location. Our staff is very dedicated to deliver 100%satisfaction in all our departments, and we are very pleased that they were... More 

1 review
5 of 5 stars Reviewed December 19, 2014

The staff from the front desk to the housekeeping staff were AWESOME! Our room was big and tidy. Great value. We enjoyed all of the amenities at the property. It was easy to get to. We will stay again.

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear BuckyFlavor Thank you for your review! We are glad to know that you enjoyed your stay in our spacious size room, and all our amenities we offer like free WiFi, local calls, guest laundry service, large outdoor pool and great location close to our city attractions. We look forward to see you again! Daniel Galvez General Manager More 

1 review
1 of 5 stars Reviewed December 18, 2014

The service was so bad my bf took me on vacation to Florida where he proposed to me and this hotel made this experience so terrible the maintenance was so rude they where doing there morning run and the knocked on our room door once and then just walked in that was our first night there, the rooms where so... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014 via mobile

I stayed at Americas Best in December. The staff from the front desk to the housekeeping staff made me feel right at home.. My room was clean and very spacious. This property is beautiful. I met the manager Daniel while I stayed here he was supper polite and answered all my questions. I wish more places I stayed had good... More 

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Carly S, Thank you for your review! It was a pleasure to assist you while you were with us. We try very hard to focus on every guest needs to deliver great excellence at all times and make them feel at ease, relaxed, and comfortable like home away from home while also delivering great friendly customer service. We hope... More 

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