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Americas Best Value Inn & Suites

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7200 Plantation Rd, Pensacola, FL 32504 (Formerly Holiday Inn Pensacola University Mall)
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1 room 1 guest
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Americas Best Value Inn & Suites
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99 Reviews from our TripAdvisor Community

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Traveler rating
    31
    23
    10
    5
    30
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32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Algood, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hospitality is very evident. Staff very respectful and helpful. Housekeeping (Julian) goes out of way to be helpful...very positive. Manager (Daniel) always willing to help make your stay comfortable. Swimming pool nice and large. Close to mall, restaurants, airport. Plenty of parking. Rooms with TV, business desk and chair. Lounging chair, refrig/microwave, free wifi, excellent air conditioning, and 3-drawer dresser.... More 

Was this review helpful? Yes
Pensacola, Florida
1 review
5 of 5 stars Reviewed 1 week ago

It was a very nice stay. The courtyard is beautiful, relaxing, and well manicured. The room was very comfortable and newly redone and well kept. The staff treated us very good. And the price was one of the best in town. I would definitely come back. Oh, and it is pet friendly!

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ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear KD. Thank you for taking the time to review your stay! We are excited to know that we met all your expectations and you enjoyed all our amenities we offer. You are definitely right all of our rooms are being newly remodeled so you and our guests can experience an excellent stay every time. Once again thank you so... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 2 days, the room was clean and spacious. The hotel has a great location with restaurants and stores within walking distance and a nice pool. The front desk clerk was polite and attentiveand I had a pleasant stay and will return.

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Frequenttravelar7 Thank you for your feedback! We are delighted to know that you had a pleasant 2 night stay at our hotel and enjoyed our hotel amenities; also thank you for acknowledging our front desk staff on delivering excellent customer service they certainly appreciate it and we look forward to host you soon! More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I was traveling from California to Miami and Pensacola was a pit stop. Out of the 5 hotels we stayed at, this was the best one. They were located right next to a shopping center, so my wife enjoyed that while me and the kids went to the pool they had. Overall it was an awesome stay and the customer... More 

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ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear TripAdvisor Member Thank you for sharing such wonderful feedback! We are thrilled to know that you and your family had an awesome stay with us and that you enjoyed our amenities and suitable location while our staff made such a great impression on delivering excellent customer services during your stay. Once again thanks for choosing us while you were... More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

My name is Audrey and me and my daughter has been staying here for five years and to be honest we haven't been looking for another place it's convenient and in a great location my fiance is an over the road truck driver and when he comes home he has plenty of parking spaces to park his 18 wheeler they... More 

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ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Fla-badgirl Thanks for taking the time to write this review! We appreciate your kind words and is been always a great pleasure to assist and have you here as our guest. We will continue accomplishing our mission of delivering excellent clean and comfortable rooms with great customer service for you and our guests on a daily basis. Once again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Last week we booked three nights at this hotel. Showed up and the room was good. Comfy bed, fridge, everything we needed. Unfortunately they failed to mention the pool was out of order during our stay. Being from Missouri and not having an unlimited budget, most of our trip was going to revolve around staying in the hotel pool. When... More 

Was this review helpful? Yes 1
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Allison M. Thanks for your feedback! We appreciate upon you showing up found our rooms great with comfy beds. But also we do apologize about the staff manners during your stay and our pool that was undergoing an improvement project which is now completed and now we have a totally redone brand new pool therefore these issues has been... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

I would like to start of by saying this hotel was very nice good location when we got in the room very clean simple and very spacious i relaxed in the pool which was very big pool i was surprise housekeeprs did a good job providing us towels and cleaning our room so overall thanks to staff my family stay... More 

Was this review helpful? Yes 1
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Mike Wilsonn. Thank your for your review! We appreciate you letting us know that you and your family enjoyed your stay. And you are right indeed our pool is actually one of the largest in the city of Pensacola we are satisfied that we meet your expectations and hope to see you soon! More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

The staff was wonderful. King room very nice and clean. Concerns were taken care of promptly. Even got a new re frig asap. Pool was being service but I could tell in a few days it would be up and running. Many upgrades coming, this I like. Needed this good night rest before my 12 hour drive back to Texas.... More 

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ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear SMJatKimball Thank you for your feedback! We delighted to know that you had a peaceful night before you long drive back to Texas and definitely you right we are adding upgrades to our rooms and our brand new redone pool is now officially open so I’m glad you enjoyed our room upgrades, quality and wonderful customer service. We hope... More 

1 review
5 of 5 stars Reviewed July 22, 2015

I must say that my stay at Americas Best was excellent!!! I looked over the review before I book my stay and I have to say that it was all wrong... When I arrived the grounds looked absolutely amazing.. I got into my room and it was one of the best cleaned rooms I've seen.... I will be booking my... More 

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ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear Jenifer C Thank you for your review! Is great to know that your stay was excellent thanks for your kind words we really appreciate it and definitely looking forward to welcome you back soon! More 

2 reviews
1 of 5 stars Reviewed July 21, 2015

Booked room through priceline but room was not available at 12am check-in as committed during late arrival courtesy call to front desk. Amenities listed a pool that had obviously been closed for a while but staff didn't mention during confirmation phone call. Just an overall crappy experience across the gamut; booking details, staff interaction, facility cleanliness, etc.

Was this review helpful? Yes
ABVIPCOLA, General Manager at Americas Best Value Inn & Suites, responded to this review

Dear James B Thank you for your feedback. Guest satisfaction is our highest priority, and we are committed to providing you with a superior experience, no matter how your booking/reservation originated or was arranged. We take most seriously your concerns about our product inconsistencies and reassure you that our hotel pool during that week was undergoing an improvement project to... More 

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