Room was damp and front desk reported not having another room available. Fridge had food left over from last guest, Bathroom was not cleaned, there was an used washcloth hanging in the bathtub. Room had a couple of wall patches but were not painted over. Long story short: Room was not worth the money spent, and would not recommend the... more

Very roomy hotel...got a suite at a good rate. It was a 2-floor suite, could have lived in it. Hotel was hard to find, trust your GPS. Great area to be, minutes from I-10 then 110 to lovely Pensacola beaches... more

I am a Mariott frequent guest and used points to spend a night at this location. It was not worth what I had to use for it. The chain lock was broken, the room slept up to five persons and there were only 2 bath towels. The people above us came in at 3am and you could hear everything, the... more

First of all I have to complement the staff - They were exceptionally friendly and very service oriented. The Inn is situated in an industrial park right next to the off ramp (I mean right next to) off I 10. This is not really a very nice area. The hotel is one of the older Residence inns and shows its... more

This Residence Inn was by far the most dirty and disgusting hotel I have ever encountered. We were extremely disappointed considering we have never had any complaints with the Residence Inn line of hotels by Marriott. Upon our arrival we were met by several signs boasting that this was a smoke free hotel. I can only assume that this was... more

From check in to check out..including breakfast...staff was some of the friendliest and most helpful I have run across. Room was nice size..had fireplace...nice kitchen area...nice seating area in front of the fireplace. Wonderful experience. more

I traveled to Pensacola for business, and stayed at the Residence Inn Pensacola University Mall for one night in July 2007. Overall, I was pleased with my stay, and would certainly stay at the property again. The hotel is set up in four blocks of rooms, and has both studios and two-story 'penthouses' that are organized in a loft style.... more

We spent 2 nights in this hotel last week. Our room was very clean and the check-in was quick and painless. As expected the breakfast was good (especially for a free breakfast). My recommendation is not to show up too late. My son and I didn't make it down until around 9:40 (breakfast closes at 10:00) and they were out... more

This hotel is fairly decent. The bed was comfortable, the bathroom was nice, They have free interent access, free dinner , free breakfast. Overall it was a good hotel. For some odd reason my room had a flea problem in it. Maybe some one had there pets stay in there one night or something. more