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All 61 Pensacola hotels

MainStay Suites Pensacola, FL

2.5 of 5 Hotel   |   7230 Plantation Road, Pensacola, FL 32504 (Formerly InnPlace Suites Pensacola)
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MainStay Suites Pensacola, FL
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65%
Ranked #26 of 61 hotels in Pensacola
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
cruisinonnie Mansfield, Ohio
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93 people have reviewed this hotel

Traveler rating
    34
    25
    10
    14
    10
See reviews for
51
9
6
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Mansfield, Ohio
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were given a"penthouse" room when they were unable to provide us with 3 rooms. We were in town for a funeral and hotels were quite full. Everyone we spoke to were kind and informative. Due to lack of available rooms we were give a 2 story room that could sleep 6. One king and bathroom upstairs. One Murphy double... More

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St. Petersburg, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I travel 8 weeks every qtr and have never stayed in a hotel this bad before. There are patched holes not painted, dirt build up on the corners of the bathroom that you can tell hasn't been cleaned in a long time. The carpet seems are coming apart to were you can see the cement and the room has a... More

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MainStayPensacola, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for taking the time to share your comments. We share all guest comments with out entire staff so that we can continue to improve and enhance our guest experience. I am sorry that you did not feel comfortable, and did not want to move rooms. We are taking your comments to heart, and have our maintenance... More

Altoona, pa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014 via mobile

Absolutely fantastic. Excellent choice if traveling with others. We were upgraded to a king suite on 2nd floor with another bedroom and full bath on an upper level. Breakfast included cooked oatmeal, eggs, potatoes and breakfast sausages. We would definitely stay here again.

Was this review helpful? Yes 1
MainStayPensacola, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for sharing your experience with us. My staff and I were happy to read that you enjoyed your complementary upgrade. It is our pleasure to do that when we have upgrades available. We appreciate the feedback, and hope to welcome you back soon. Thank you, Julia Ferris More

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2014

This hotel was is more like a condo. The grounds were very nice, we were able to stay on the ground floor, which was very important for our traveling companions. One of our companions had a dog, and I will be honest and say that most dog-friendly hotels are not very nice, but this hotel was very clean-no evidence of... More

Was this review helpful? Yes 1
MainStayPensacola, General Manager at MainStay Suites Pensacola, FL, responded to this review

It was very kind of you to take the time to share your experience with us. Our cleaning staff particularly appreciated your remark that there was no evidence that we are pet friendly hotel. They are our unsung heroes. I hope that we have the pleasure of welcoming you back soon. Thank you, Julia Ferris More

Jonesboro, Arkansas
Top Contributor
91 reviews 91 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 17, 2014

After staying in a very ran down hotel, then at a better one out of town, this place was very very nice. This is how a person should be able to rest after a day of sightseeing in sunny Florida. The room had a fireplace, fully furnished kitchenette, couch, and very nice amenities. The breakfast was so large, it is... More

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MainStayPensacola, Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for your kind words. As with all reviews, I shared your comment with my entire staff, and they felt very gratified that their hard work was appreciated. We particularly enjoyed that your described our breakfast selections in such detail, as we recently revamped our entire breakfast, adding many new selections, and we were eager for guest... More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2013

As a middle-aged woman travelling alone with a blind cat in a crate at night, this was the worst place I could have chosen!! Had an advance reservation and prepaid, but may not try that again. The night clerk placed me at the end of a long row of a buildings with no parking lot access to my room. I... More

Was this review helpful? Yes 1
Ajit P, Owner at MainStay Suites Pensacola, FL, responded to this review

Dear Debbie S. I am sorry to hear that you had a less than satisfactory experience during your recent stay at our hotel. I appreciate some of the frustration you experienced because the proximity of your room was not a short distance from your parking space. Since you had a pet, we did have to place you in a designated... More

Missouri City, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 3, 2013

We stayed at this hotel in 2012 as it was the one we got on hot wire. I had totally forgot and try to never get a hotel under 3 stars. On our current trip heading to Florida I used hot wire again and spaced out my prior experience as it was over a year. As we are driving up... More

Was this review helpful? Yes 1
MainStayPensacola, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for taking the time to share your thoughts with us. As we continually try to improve our guests' experiences, feedback from guest like you give us valuable information. I'm very sorry that you were disturbed by the guests above you. We are fortunate in that out townhouses are separated, so that is not something that happens... More

Destin, FL
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 21, 2013

I have stayed at Mainstay Suites in Pensacola numerous times since Labor Day of this year. I travel to Pensacola frequently for business and book several days each trip, and usually travel solo. I find the staff at this hotel very friendly and accommodating, especially Nora at the Front Desk. The rooms are huge with a full stainless steel kitchen,... More

Was this review helpful? Yes
Ajit P, Owner at MainStay Suites Pensacola, FL, responded to this review

Dear nanGDestin_FL Thank you for sharing feedback on your recent stay. My staff and I, do enjoy having you as our guest. We are happy to be your "home away from home" and look forward to seeing you again, next time you visit Pensacola. Kindest regards Ajit More

Ocala, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 11, 2013

Booked on line and then called ahead to make sure the room was ventilated well (asthma). When we arrived the room that we were shown was not clean. There was food residue on the sofa, thick dust on the carpet next to the furniture where the vacuumed had not been for months. There were rings on the tables where drinks... More

Was this review helpful? Yes 1
Ajit P, Owner at MainStay Suites Pensacola, FL, responded to this review

Dear Mark B. We do apologize that you were not happy with the reservation you made for our hotel. Unfortunately, when you make a hidden rate reservation with sites such as Hotwire or Priceline, you get a great discounted rate but the location is hidden. Upon your arrival, it was clearly evident that you had other arrangements for your overnight... More

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Additional Information about MainStay Suites Pensacola, FL

Also Known As:
Mainstay Suites Pensacola, Fl Hotel
Mainstay Suites Pensacola, Fl Hotel Pensacola
Residence Inn Pensacola
Pensacola Residence Inn
Address: 7230 Plantation Road, Pensacola, FL 32504 (Formerly InnPlace Suites Pensacola)
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 61 hotels in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Pensacola, FL 2.5*
Official Description (provided by the hotel):
Welcome Home to MainStay Suites, Pensacola, Florida. All Suite types (Single King, Double, Penthouse, and Executive) feature fully equipped kitchens, free local calls, free high speed wireless internet, hot breakfast each morning in the gatehouse, sparkling pool with hot tub, fitness center, and the area's only in-room fireplaces. We are conveniently and centrally located near I-10 and I-110 at exit 13(Davis Highway); close to Univ. of West FL, West FL and Sacred Heart Hospitals, University, and Cordova Malls, and just minutes from Downtown, Pensacola Beaches, and Pensacola NAS and the Naval Aviation Museum. WE have Great Nightly and Extended Stay rates and are honored to offer special discounts for our heroes in the armed forces. Check us out on facebook at MainStay Suites Pensacola, Florida. ... more   less 
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