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All 60 Pensacola hotels

MainStay Suites Pensacola, FL

2.5 of 5 Hotel   |   7230 Plantation Road, Pensacola, FL 32504 (Formerly InnPlace Suites Pensacola)
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Ranked #25 of 60 hotels in Pensacola
A recent review
3 of 5 stars reviewed 2 weeks ago
Yvonne S
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107 people have reviewed this hotel

Traveler rating
    38
    28
    15
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    11
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55
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Baton Rouge, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The room I was assigned had roaches in the kitchen. I didn't see the roaches until about 10:30pm. Went to the front desk to change rooms and was told by the front desk clerk, that they didn't have any rooms availible. I had the option to sleep with the roaches or find another hotel. I checked out and found another... More

Was this review helpful? Yes 1
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

I remember you very well, and I am very sorry that you were inconvenienced your first night with us. Thank you for choosing to come back to our property, and spend 4 more nights. We know that you have many choices of hotels, even in our immediate area, and are very pleased that you choose to check back in with... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms were good. Hot breakfast decent. When we checked out hotel attempted to charge our card again for a prepaid room. It took us an hour to get it fixed. I handed them my receipt when I checked in yet they were still incompetent and told us we owed them money. I showed the my receipt and they looked at... More

Was this review helpful? Yes
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you for sharing your experience with us. I am so sorry that your check-out was not convenient and comfortable. The desk agaent that was checking you out was confussed, and I apologize that her confussion delayed and upset you. You have given us valuable feedback that our team can use to improve. More

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Best hotel for the best stay!!! When my family and I stayed for the first time we fell in love then. My husband never wants to stay any where else.My kids love the outside and pool. Myself just love it all the breakfast is great. It's my get alway place when I want peace and quiet. The MainStay is one... More

Was this review helpful? Yes
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for sharing your experience with us. A review like that is why our staff gets out a bed in the morning. We hear comments like your daily, but it is nice to read it. Please come back soon. More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As someone who travels for work on a weekly basis, this hotel was perfect. It was central to the various places I needed to go and provided me with a nice, big room. The biggest benefit was the kitchen. It was clear my room's stove, microwave, dishwasher, and refrigerator have been replaced with relatively newer products. Basic dishes, glasses, and... More

Was this review helpful? Yes
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you for posting a review of our property. It is clear that you post thoughtfully, with the intention of being useful to other guests, and we really appreciate that. I was very glad to read that “the hotel was perfect” for you. It is our intention that all of our guests find their experience with us to be comfortable... More

1 review
5 of 5 stars Reviewed 4 weeks ago

After our first hotel was over booked we ended up here... and what a great change of plans. Everyone was beyond helpful and accommodating. They went above and beyond to carter to our last minute needs. The room was very nice and clean as well as the other facilities. I can't say enough great things about how wonderful the staff... More

Was this review helpful? Yes
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for your kind words. I share our reviews with our staff, and hearing that their efforts help our guests enjoy their visit is very rewarding. We hope all of our guests feel that we catered to their needs. We hope to see you again soon. Julia Ferris General Manager More

Bethlehem, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel room was spacious, had an upstairs room, very quite. The room seemed "surface clean"..big drawback...there is no daily housekeeping. So if your going to need towels, sheets or toiletries,you have to go to the check in office. Also, your going to have to take out your own garbage.. That was a hassle, and would have been nice to have... More

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Durham, North Carolina
1 review
3 of 5 stars Reviewed July 20, 2014

We stayed for 4 nights and the experience was good. I like the fact it was off the "beaten" path. Love the layout of the room and was comfortable. The staff was great, the hot breakfast was excellent. It was very "family" friendly. The only reason I am giving this a 3 star rating is the fact the carpet needed... More

Was this review helpful? Yes
MainStayPensacola, General Manager at MainStay Suites Pensacola, FL, responded to this review

Thank you so much for taking the time to share your experience with us. We appreciate the feedback. I have shared with my staff that you enjoyed the breakfast, and describe the staff as "great". Thank you, also, for your remarks regarding the carpet. We are giving it a deep cleaning. Julia Ferris General Manager More

Top Contributor
69 reviews 69 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 12, 2014

Stayed here 5 nights two adults three children and the queen suite was big enough for all of us. The full kitchen was just nice to have. Bathrooms and rooms are clean. Pool is a little small but nice. Hotel area is close to many shops.

Was this review helpful? Yes
Julia F, General Manager at MainStay Suites Pensacola, FL, responded to this review

We very much appreciate your taking the time share your experience with us. Feedback from our guests helps us in many ways. I am so glad that you found your visit with us convenient and comfortable. Please come and visit us again. Julia Ferris General Manager More

Niceville, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

I stayed here for 2 nights when my husband was having surgery. The hotel is a little off the beaten path and next to a funeral home. The suite was quite comfortable--a little dated in decor but looks like it was recently updated. There was a comfortable seating area, a large table that doubled as a work area, and a... More

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Phoenix, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 6, 2014

This hotel was okay. The location is not so great. Not the best neighborhood. There was a man going through the trash dumpster at the building next to the hotel. None of the hotels on Plantation Rd. look so great from the outside. The rooms are spacious but need some up-dating and repair. I did have a good night's sleep.... More

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Additional Information about MainStay Suites Pensacola, FL

Address: 7230 Plantation Road, Pensacola, FL 32504 (Formerly InnPlace Suites Pensacola)
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites Pensacola, FL 2.5*
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Also Known As:
Mainstay Suites Pensacola, Fl Hotel Pensacola
Residence Inn Pensacola
Pensacola Residence Inn

532 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome Home to MainStay Suites, Pensacola, Florida. All Suite types (Single King, Double, Penthouse, and Executive) feature fully equipped kitchens, free local calls, free high speed wireless internet, hot breakfast each morning in the gatehouse, sparkling pool with hot tub, fitness center, and the area's only in-room fireplaces. We are conveniently and centrally located near I-10 and I-110 at exit 13(Davis Highway); close to Univ. of West FL, West FL and Sacred Heart Hospitals, University, and Cordova Malls, and just minutes from Downtown, Pensacola Beaches, and Pensacola NAS and the Naval Aviation Museum. WE have Great Nightly and Extended Stay rates and are honored to offer special discounts for our heroes in the armed forces. Check us out on facebook at MainStay Suites Pensacola, Florida. ... more   less 
Number of rooms
64

Questions & Answers

Questions? Get answers from MainStay Suites Pensacola, FL staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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