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MainStay Suites Pensacola

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7230 Plantation Road, Pensacola, FL 32504 (Formerly InnPlace Suites Pensacola)
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1 room 1 adult
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MainStay Suites Pensacola
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176 Reviews from our TripAdvisor Community

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Milton, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here many times, but it's really went down hill. The rooms are old and nasty, it's definitely not worth the money. So please take your hard earned money to a clean hotel. The manager seems not to care, so please don't waste your time here. I promise you will be very disappointed!!!

Helpful?
Thank jeremy2304
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The first apt had burned out lights and bugs. They quickly moved us to a different apt that was acceptable. The breakfast was good. Staff friendly and helpful. Would use again. It was too cold to use outdoor recreational stuff.

Helpful?
Thank Leon S
Pensacola Beach, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for around 5 months. I had a great time and I really appreciated the amazing hospitality by the entire staff. Many thanks to Meghan, Jessica, Toreaus, Stan, and the rest of the staff for making me feel so much at home. My room was a spacious 2 story 2 bedroom loft with vaulted ceilings, a... More 

Helpful?
Thank joshuagraddy
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you so much for sharing your experience. Our staff appreciates you taking the time, and stated that you are missed. We know being away from home for 5 months can be difficult. We do everything we can think of to be the next best thing to home. You gave a very good description of our “Penthouse” Suite, and we... More 

Grapevine, Texas
Level Contributor
232 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel with 2 puppies and they are used to this particular MainStay Suites. We always get room 412 at the end of the parking area and they love it. The room is spacious and I have everything I need. Fireplace, swivel tv, bathtub, shower, living room, kitchen. I just love it! I don't want to stay anywhere else on... More 

Helpful?
Thank nelllang507
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

What nice praise! Thank you for taking the time to write that. We love being a convenient stop over for guests traveling along I 10. We are happy to accept pets, and our staff is happy to meet guests requests for specific rooms when they are able. But I always say, consider coming to Pensacola for a visit; there is... More 

Manassas, Virginia
Level Contributor
224 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed January 2, 2016

The king suite was way more than we needed seeing as we were staying only one night and it was just the two of us and our two little dogs. But how nice to have all that room! I was surprised to see a fireplace and it also had a sofa bed, oven, stocked kitchen with full size fridge, dining... More 

Helpful?
Thank Yorkiemom19
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

It was very kind of you to take the time to share your opinion of our hotel. We are so happy that you were comfortable here, and found us a convenient place to stay. Those are our goals. Our suites are surprisingly spacious, and we enjoy first time guests’ reactions. We enjoy hosting guests driving through Pensacola (as we are... More 

Winona, Minnesota
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015

We've stayed here before and found the hotel to be very good compared to the reviews. Our most recent trip had us seeing the negative opinions point of view. However I will say this is still a decent hotel to stay at for the money. The rooms are maintain, but you can see were the maintenance is adding up. There... More 

Helpful?
Thank Sid_and_Roxy
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you very much for giving us feedback that we can use to improve our guests’ experiences. We thank you for the complements to our staff and breakfast selection and quality. We are always making improvements to our hotel. This winter we have been taking your advice, and replacing the popcorn ceilings and re-painting. We very much enjoyed your feedback,... More 

Oxford, Alabama
1 review
5 of 5 stars Reviewed December 18, 2015

I Loved the staff at Main Stay. Megan ,Jessica ,Torrance, were all just wonderful and happy to help in any way. The open floor plan,and the larger rooms really were accommodating for my extended stay there. The breakfast was better than average and always hot and ready. So, great job MAINSTAY I really enjoyed my time with you. Hope to... More 

Helpful?
Thank jeff h
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you for taking the time to share your experience. We appreciate you choosing to stay with us, and hope to welcome you back soon. Thank you for taking the time to single out members of our staff who you found particularly helpful. They enjoy the recognition. We are very glad that our large rooms made you comfortable while you... More 

Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed December 15, 2015

The staff were all very friendly and very helpful. I was most impressed with Meghan Suydan, who took my suitcase up the stairs for me because I wasn't suppose to do any lifting due to an injury! The room was comfortable and had lots of room with all the things you have at home plus fast and free Wi-Fi!.

Helpful?
Thank Katie Y
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We are so pleased that you enjoyed your stay. We are happy to be a sponsor of the Escambia County Equestrian Center, and enjoy hosting the events’ participants. Meghan thanks you for singling her out in your comments; our staff really enjoys assisting our guests in any way they can. We look forward to you visiting us again! More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015 via mobile

My wife and I were in town for Thanksgiving and rented a king size suite for a week. Prices are very reasonable for the size of the room. We had a noise problem with another tenant and called to report the problem. Management was quick to resolve the problem and the noise stopped within a few minutes. Overall the room... More 

Helpful?
Thank David H
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you so much for spending Thanksgiving with us. We hope that we helped make your holiday spent in beautiful Pensacola memorable. Fall is a great time to visit our city. Thank you for taking the time to share your experience. Our staff appreciates your complements. Please visit us again soon! More 

Sarnia, Canada
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 20, 2015

King Suite with desk, wood fireplace, sofa bed, fully stocked kitchen with full size refrigerator, oven, dishwasher, and table. Gave us bagged breakfast the evening before as we were leaving at 5 am for the airport.

Helpful?
Thank mikenagle00
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you very much for choosing to stay with us. We very much appreciate you taking the time to share your experience with other travelers. I was glad to read that our staff was able to make sure you got breakfast. We are happy to accommodate our guests’ schedules if able. We hope to see you again soon. More 

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