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Courtyard by Marriott Pensacola

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451 Creighton Road, Pensacola, FL 32504
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135 Reviews from our TripAdvisor Community

Traveler rating
    54
    40
    30
    4
    7
See reviews for
42
25
6
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (34)
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3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel had a very welcoming and courteous staff. Everything was very clean and in good condition. The indoor swimming pool and hot tub were a nice bonus. (Best hot tub EVER!) If I ever travel back to Pensacola, I will definitely be staying here!

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Lafayette, Louisiana
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The courtyard by Marriott Pensacola Florida is located within view of the ocean. The rooms are nice, as is all of the hotel. Nice lobby. The staff was nice and efficient. They have a breakfast, but it is not included in the price of the room--you must pay for it separately. The breakfast is okay, and very convenient. Prices for... More 

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Cwmbran, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for just about a week whilst working in the area, everyday that I came back to the hotel the room it had been meticulously cleaned. Rooms were of a good size and pleasantly decorated. Located in a convenient area of Pensacola for shops, food etc. only minor gripe I could make was that hotel only had a Café bar... More 

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Ozark, Alabama
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great comfy visit at this Courtyard. Just a couple of blocks south of I-10 and close to many good restaurants, this is a great place for an overnight stop in transit or for a several night stay. The employees are super friendly and helpful. In addition, this Courtyard was $40 per night cheaper than the rate I was quoted for... More 

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Melissa, thank you so much for all your kind words about the hotel and staff. I am so glad we made your stay so pleasant and we hope you will come back and see us again real soon! Thank you for staying with us! Kevin B. More 

Stafford, Virginia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

Staff was very friendly and assisted me and my wife throughout our stay. The hotel was clean and was truly family friendly. There are no free amenities but alot of restaurants within driving distance. Directly across the street is local mall. Outstanding!

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review of the Courtyard by Marriott in Pensacola Florida. I am so happy my staff took such good care of you and I love the mall next door too! I hope you will come back and see us again real soon and thank you for staying with us! Kevin B. More 

1 review
5 of 5 stars Reviewed May 9, 2015

The staff at the Creighton Road property had to be the friendliest, most professional, and most accommodating I have ever experienced, and in my career as an airline crew member, I have experienced many. I would like to single out one member for service above and beyond, Stephanie of the housekeeping staff. My wife was suffering a sore throat and... More 

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review of the Courtyard by Marriott in Pensacola Florida. Most of all thank you for your words about Stephanie she is an excellent housekeeper and does go above and beyond her required job duties. This review has made me so proud of my staff it makes me see the great things they do for... More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed May 6, 2015

A man named Brandon took my reservations and answered several questions I had including ones regarding my reward points. He was extremely personable and helpful. I was very impressed with his customer service.

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review of the Courtyard by Marriott in Pensacola, Florida. Brandon is my top guy at the front desk. Thank you for recognizing his continued service to you, our guest and most of all thank you for staying with us. Kevin B. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015 via mobile

I booked a couple of rooms for my band to stay overnight after playing a local wedding reception. The staff was very attentive and helpful. Overall service was great and the facilities were all very clean. They really made a small time cover band from Atlanta feel like rock stars!

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review of the Courtyard by Marriott in Pensacola, Florida. I am so happy that my staff made you feel so special and you had such a great stay at our property. We hope if you and your band are ever performing for a wedding or at Pensacola gallery night you stay with us again! More 

Orlando, Florida
1 review
4 of 5 stars Reviewed April 16, 2015

This hotel was great. We were pleased with the rooms, hotel staff and the location. The rooms were clean and updated. The TV and WiFi were better than we had expected. There was even a workout room and pool. The hotel staff were very friendly and helpful. They gave us directions to UWF and to the beaches. The housekeeping staff... More 

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Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review of the Courtyard by Marriott in Pensacola, Florida. I am so happy we could give you such a great stay and look forward to seeing you for years to come. More 

Birmingham, Alabama
Level Contributor
4 reviews
5 of 5 stars Reviewed April 7, 2015

This hotel was not only ideally located --- 10 minutes to downtown (terrific restaurants, entertainment, shopping), 20 minutes to beach, but it was really lovely with over-the-top amenities. The entire hotel was clean and modern, with a great little bistro (bfast/lunch/dinner/late night snacks), gym, pool, hot tub... and the staff was accommodating, friendly and always pleasant. The housekeeping staff knocked... More 

Was this review helpful? Yes
Kevin B, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you so much for your review! At the Courtyard by Marriott in Pensacola Florida we want to make your stay a memorable one and give you nothing but the best service done the right way, the "Courtyard by Marriott" way. We look forward to seeing you again real soon and thank you for staying with us. Kevin More 

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