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All 61 Pensacola hotels

Courtyard by Marriott Pensacola

3.0 of 5 Hotel   |   451 Creighton Road, Pensacola, FL 32504
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Ranked #20 of 61 Hotels in Pensacola
A recent review
3 of 5 stars reviewed 4 days ago
R R Norfolk, Virginia
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118 reviews from our community

Traveler rating
    45
    37
    27
    3
    6
See reviews for
38
21
5
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for five nights for a business trip. It was ok, but definitely not as nice as the Residence Inn Hotel located in Downtown Pensacola, which I could not get a room at this time. The Courtyard gives NOTHING away, not even coffee (well, there is a coffee maker in the room, but it comes with... More

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gmpensacola, General Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Pensacola. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pensacola. Again thank you for choosing us. More

Ozark, Alabama
Contributor
12 reviews 12 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed a Friday and Saturday night at the Creighton Road property. The staff was great. The room was clean and in good repair. Had to unplug the in room refrigerator due to a "clicking" noise that made it hard to sleep. The amenities were more than adequate and it was fun to watch young families playing in the indoor pool.... More

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gmpensacola, Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Courtyard Pensacola. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the... More

Plano, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were really enjoying our stay, and then a unfavorable thing happened. We had driven 8 hours the day before so we planned on sleeping in. We were very careful to hang the "Do Not Disturb" sign on the door knob before turning in. Then, at 9AM comes the loud voice at the door "HOUSEKEEPING!!! I said "come back later"... More

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gmpensacola, Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Courtyard Pensacola. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the... More

Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

While I stay is not over I feel compelled to start my review now. We were later arriving than I had originally predicted and so we were tired. It was so nice to be greeted by the General Manager, Kelli Halstead, with the words "welcome home". This was a first and such a nice touch. We found the Courtyard to... More

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gmpensacola, Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for sharing your experience at the Courtyard Pensacola through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More

Trussville, AL
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night. Pros: Bed was comfortable, & room was clean. Front desk clerks were professional & polite. Mini-fridge & microwave in room. Cons: A/C & fridge were both loud (ear plugs fixed that). Shower had poor water pressure & felt cramped. Bathroom fan turned on with light switch. No free coffee in lobby. Nothing special, but I would... More

Was this review helpful? Yes
gmpensacola, Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Courtyard Pensacola. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the... More

Top Contributor
51 reviews 51 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 15, 2014

We just stayed here and it was OK. Its just like all other courtyards. No free breakfast ofcorse and that sucks if you are traveling with kids. The rooms are small and cramped. My children had to make beds on the floor and that's just gross. It was clean and quiet and in an OK neighborhood and close to the... More

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Ninety Six, South Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2014

Great place to stay, convient to airport and easy access to resturants. Staff goes above and beyond to make guests feel welcomed.Rooms were clean and large. Did not use pool or Bistro but they both looked good.

Was this review helpful? Yes
gmpensacola, Manager at Courtyard by Marriott Pensacola, responded to this review

Thank you for sharing your experience at the Courtyard Pensacola through the Guest Satisfaction Survey. As a value customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More

Dallas, TX
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 20, 2014

I checked in to do some work and rest for the night on my way back to TX. As a traveling business professional I need good internet as my employees rely on me to get things done for them. As soon as I check in and got up to my room. Internet was down. I called front desk several times... More

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Orange County, CA
Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stayed her because we needed a place close to Flora-Bama. The hotel was nice. Staff was friendly and helpful. The room was clean. The only problem was the tub didn't drain. We were on the first floor and didn't see much of the hotel. It was a quick two night stay but overall the experience was good. It was... More

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Arlington, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

I really liked this hotel because it was cheaper, and still close enough to everything. We went to the beach the one night we were there, and it takes 30 minutes, but that's okay because you definitely pay more to stay right down by the ocean. The room was nice, but we did find a few bugs, but they were... More

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Additional Information about Courtyard by Marriott Pensacola

Address: 451 Creighton Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Pensacola 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Pensacola Hotel Pensacola
Courtyard Pensacola
Pensacola Courtyard
Pensacola Marriott

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