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Crowne Plaza Hotel Pensacola Grand

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200 E Gregory St, Pensacola, FL 32502
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Crowne Plaza Hotel Pensacola Grand
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331 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Picked this hotel for its closeness to the Bay Center, which is why the three of us were there (concert). We didn't expect this place to be as nice as it was, but we were pleasantly mistaken. If we go back to Pensacola, we will be staying here again. We booked the corner room midway up and were told it... More 

Helpful?
Thank kenneth m
Miami, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you are going to a concert at the Pensacola Bay Center this is the hotel where you need to stay because is across the street. The bedrooms are comfy and the hotel in general it's alright nothing out of the ordinary, but clean, safe and all you need to make your stay a pleasant one.

Helpful?
Thank Rosaura L
Pensacola, Florida
Level Contributor
194 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed the weekend and the property was very nice, love the antique look of the lobby, the bar was nice and the rooms were very clean and nice however the train comes through around 3 in the morning and again around 6, not good when you are hung over from closing down the bar

Helpful?
Thank michael m
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

Thank you for taking the time to review the property. We sincerely hope to have you stay with us again soon. More 

Virginia Beach, Virginia
Level Contributor
173 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed January 4, 2016

We stayed over New Years Eve at this very nice hotel. Overall we were pretty happy. The rooms, the lobby, etc are all very well kept and new looking while maintaining the historical feel of the property. The beds are very comfortable and good pillows. All the room furniture is in great shape. The desk staff was just semi-friendly, but... More 

Helpful?
1 Thank frank3355
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

Thank you for staying at our property. Yes, on NY Eve the property does sell out as there are some great events in downtown Pensacola. The Guest Service Staff does review all reservations and on sold-out nights the upgrades are not always to suites or executive rooms. Sometimes they are limited to corner rooms or rooms on a higher floor.... More 

Billings, Montana
Level Contributor
160 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 3, 2016

We were in Pensacola for a wedding over the New Year's holiday. We stayed at the Crowne Plaza where the reception was. We had a great experience. This hotel is attached to an historic railroad depot that served as the venue for the wedding reception. The hotel is old and needs some TLC, but you just can't beat the atmosphere... More 

Helpful?
Thank MontanaSplash
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

What a kind and wonderful review and what a great Wedding and Reception it was !!! A great way to start a New Year. We hope that you come visit us again in the summer. The beaches are amazing! Thanks again... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Great hotel. I stayed in room 1402. It was a really nice room with great view of Bay and Bridge. I love the fact that they used the old train station for the lobby. Nice bar and we had free breakfast with the room although we did not eat there. Another great point is that the Pensacola Bay Center is... More 

Helpful?
Thank Dan R
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

Thank you, yes room 1402 is a fantastic room. We hope that there is an occasion that will bring you back in the not so distant future, until then: Happy New Year 2016 ! More 

Fort Lauderdale, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015

Not usually a fan of the Crowne Plaza but was pleasantly surprised. Fun for all types of travelers. Would give the Crowne Plaza chain a good look in other parts of the country because of this stay. Would recommend

Helpful?
Thank EMMA E
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

We are so happy to hear that your expectations were exceeded. We certainly hope to see you again in 2016! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 22, 2015

Have been wanting to stay at this hotel for some time now, great downtown location. Beautiful restored lobby from former train station. Room on the tenth floor so could not get a better view of the skyline and Pensacola Bay at sunset. Room very fresh with seemingly recent updated furnishings and bathroom fixtures. Bed and bath linens very fresh as... More 

Helpful?
Thank Rock M
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

We thank you for the wonderful review and wish you a very Merry Christmas. More 

Hattiesburg, Mississippi
Level Contributor
315 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
4 of 5 stars Reviewed December 20, 2015

This was our second stay at this hotel and it could not have been any smoother. Excellent downtown location. The "feel of the old train station" really makes this place stand out. We're putting this on our next adventure list.

Helpful?
1 Thank Jaded-Bird
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

We thank you for the wonderful review and wish you a very Merry Christmas. More 

Crawfordville, FL
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 14, 2015

We stayed at the Crowne Plaza while in Pensacola attending a graduation held at the civic center. What a good choice. We didn't have to fight graduation traffic!!! The old train station part of the hotel was very interesting and well maintained. The rooms were also very nice. We had the room directly in front of the elevator, and never... More 

Helpful?
Thank webb0502
Derek H, Director of Sales at Crowne Plaza Hotel Pensacola Grand, responded to this review

Thank you and congratulations. We hope that you do come back in 2016 and our Staff wishes you a VERY MERRY CHRISTMAS! More 

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