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Courtyard Pensacola Downtown

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700 East Chase Street, Pensacola, FL 32502
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Courtyard Pensacola Downtown
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Courtyard Pensacola Downtown
Courtyard Pensacola Downtown
Courtyard Pensacola Downtown
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106 reviews from our community

Traveler rating
    41
    34
    21
    7
    3
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24
23
12
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

The only reason why we stayed here was because we could not get a condo for two nights. The people who worked at the front desk were very nice. However, everything else was just Ok. No free breakfast because they have their "bistro" which let's you order a bowl of oatmeal for $15. Housekeepers were very noisy. Like listening to... More 

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Ozark, Alabama
Top Contributor
73 reviews 73 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at many Courtyards but this is one of my favorite. Strategically located near the Civic Center, adjacent to the bay and just across the street from McGuire's Irish Pub, it is hard to find anything wrong with this place. The hotel staff are fantastic...from making reservations to checking in and then your stay there, you will not... More 

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Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Exercise room is fantastic. Outdoor pool, hot tub, and patio with fireplace are all good features. Bistro good. Would definitely stay there again. Only issue was no A/C in hallway/elevator on our floor during entire stay. Would be awful to get stuck in elevator as it was at least 90 degrees. Twenty degrees hotter in hallway and... More 

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Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are local to the area but stayed downtown to be close to family while they visited the area. We were there for Mardi Gras. Only complaint is the breakfast bar. Took WAY too long for food and very over-priced.

Was this review helpful? Yes 1
Holly Springs, North Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 22, 2015

Stayed here for two days on business. Great location, very clean, nice staff. Easy walk to some good restaurants and easy access to all areas of Pensacola by car. Good wifi connection with ample working space in lobby area. Would totally recommend for business traveler or those on a budget. Will stay here again when back in town.

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Jacksonville Beach, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 10, 2015

As a platinum marriot member I stay at a lot of hotels, and this is by far one of my favorite Courtyards. The rooms are very roomy and the beds are soft and comfortable. The room has a refrigerator which I don't always have in some of the courtyards I have stayed at.The staff at the front desk are very... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 3, 2015

We had stayed here on a prior trip with good results. This trip not so much the sheets felt like sand paper and the bed was a rock with a dip in the center (back ache in the am). Only 2 towels in the bath room no lighted make up mirror no real amenities at all. If it wasn't for... More 

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CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Guest, Thank you for taking time to give us your feedback about your recent stay. Here at Courtyard Downtown Pensacola, we take great pride in making sure that all guests have an enjoyable stay. For your convenience, we have a Manager on Duty from 7am to 10pm should you experience any problems. Our hotel will be undergoing renovations at... More 

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Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were extremely pleased with our sat at the Courtyard downtown Pensacola. Very convienent location to many places to eat. We were accross the way from McGuires and we loved that place, good food, large portions to share, music and entertainment. FREE WIFI which is a great feature.

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Slingerlands, New York
Top Contributor
499 reviews 499 reviews
113 hotel reviews
284 helpful votes 284 helpful votes
4 of 5 stars Reviewed February 17, 2015

I had a good stay, with a clean and quiet room, friendly staff, and a good restaurant on the first floor with a variety of choices and Starbucks coffee, cappuccino, etc. It is across the street from McGuires and other restaurants, as well as very close to downtown Pensacola shopping, etc. I had a cold shower on my first morning.... More 

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Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 22, 2015 via mobile

I spend most of my nights in a Marriott somewhere. This hotel is in a great location if you want to go downtown. There are many places you can walk to for dinner. I can tell you I usually eat at the bistro to help out the hotel staff. I did not here because the inventory was very old. Breakfast... More 

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CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Guest, Thank you for taking time out your busy schedule to give us feedback on your recent stay. Here at Courtyard Pensacola Downtown, we take great pride in providing excellent service from check in to check out. Unfortunately, we did not meet your expectations or ours. I have reviewed your comments and passed them along to the staff and... More 

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