We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Pensacola Downtown

Hotel website
Hotel deals
Hotel packages
700 East Chase Street, Pensacola, FL 32502
Special Offer
Mobile Check-In
Book on
TripAdvisor
Trusted partner. We work with Courtyard to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard Pensacola Downtown
View Map
Add Photo Write a Review

131 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel stinks tonight because of an oven issue. I get it stuff happens could forgive but this hotel has a real offensive order. The rooms are cheaply put together. Ugly carpet and wall paper. There is no thermostat on the wall, the furniture the tv is on is from the 80's cheap vainer. The bathroom fan is so loud,... More 

Helpful?
Thank Joshua T
Valdosta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in town for a concert at the Arena. Got to town REALLY early (9AM), and we're allowed to go ahead and check in. Earliest I've ever been allowed to check-in! Hotel staff was great and the property was extra clean and modern. Lots of good dining choices within walking distance. Don't miss McGuire's Irish Pub, its just across... More 

Helpful?
Thank ben31602
Pensacola
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

The hotel is very clean, decor is nice as they have gotten away from the traditional colors and furniture arrangement. The staff is great. There's a small cafe restaurant you can eat at in the evening. While I didn't eat there the food looked good and the people seemed happy as I walked by. The room was very clean. The... More 

Helpful?
Thank L M
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for taking the time to send your review on Trip Advisor. We appreciate your compliments and appreciate it when we receive constructive criticism as well. We're happy that you enjoyed your stay with us and hope you will choose the Courtyard Pensacola Downtown next time you're in Pensacola. Thanks, again and Happy New Year! More 

new york
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 27, 2015

I understand that your guest rooms have recently been renovated. It would be great if you would update your website to include pictures of the renovated rooms as we are considering staying with you again.

Helpful?
Thank luvstotravel1
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for your comments via Trip Advisor. Yes!! We did just complete our room renovations as of December 15, 2015 We have had professional pictures taken and as soon as we receive them back, we will definitely update the website. Check back soon and we hope to be your hotel when you come to Pensacola! More 

Level Contributor
453 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed October 30, 2015 via mobile

Apparently the building has roof issues. I was greeted by buckets lining the front door entrance. Granted bad storm but still. Water leaking bad. I looked at front desk agent and said how am I to get in? She shrugged and said I guess I can move a bucket for you. She did. When I checked in she told me... More 

Helpful?
1 Thank Nancy L
CMPD700, Director of Sales at Courtyard Pensacola Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the Courtyard Pensacola Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the building damage... More 

Florida
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed October 14, 2015

I was so disappointed to find out that the Residence Inn (directly across the street from the Courtyard) was full the weekend we chose to visit family in the area. We always stay at the Residence Inn because of the cleanliness and impeccable customer service. I was hoping that their sister property would be just as nice -- I was... More 

Helpful?
2 Thank ScottieLover66
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Valued Guest, Thank you for your response regarding your stay. I have passed these issues to the appropriate departments. This is not the norm at our property. I hope that you will give us another chance to meet your expectations next time you are in the Pensacola area. Susie Feraci Assistant General Manager More 

Fleming Island, Florida
1 review
2 of 5 stars Reviewed October 5, 2015

Location of hotel is very good. You have to check out McGuire's across the street, a very uniques Irish pub and the food is excellent. The hotel room was clean. The couch in the room was dirty and I wouldn't sit on it. Windows were dirty. The corridor carpets to the rooms was absolutely disgusting. I can't believe that they... More 

Helpful?
Thank Leyton S
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for your response on your stay with us. We are in the process of room renovations at this time. I hope that you will give us another chance next time you are in Pensacola. Susie Feraci Assistant General Manager More 

Lecanto, Florida
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

Checking in, the front lobby was very clean and welcoming. I thought we had come to the right place, until,the conversation with the front clerk. She must have just been in an argument with her boyfriend, because it showed in her attitude. Not very polite and I'll leave it at that. She asked if we wanted a particular room and... More 

Helpful?
2 Thank Casualdiner99
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for your response from your stay with us at the Courtyard Marriott Pensacola Downtown. I will address the issue with the front desk clerk. We are now in the process of room renovations and they will be completed in December. We hope that you will try us again next time you are in the Pensacola area. Susie Feraci... More 

Manchester, Connecticut
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 20, 2015

Check in was seamless even though with a group of 25 visitors. Standard Bistro restaurant menu and décor with very efficient breakfast service--prices are typical for hotel fare (expensive). Great location within walking distance of McGuire's Irish pub and Landry's seafood restaurant--both good choices--with an Outback also nearby. Rooms were clean and quiet with good Wi-Fi service. Complimentary newspapers in... More 

Helpful?
Thank Carl C
Grand Rapids, Michigan
Level Contributor
7 reviews
5 of 5 stars Reviewed August 7, 2015 via mobile

Convenient location, everything was within walking distance. Check in was easy and fast and people were friendly and helpful. Lobby and room were clean and decorated nicely, they had a section with food and drinks that you could buy and a restaurant in the lobby. It was also very close to the beach.

Helpful?
Thank RaeTheKitty
Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pensacola hotels
0.1 mi away
Residence Inn Pensacola Downtown
0.5 mi away
Crowne Plaza Hotel Pensacola Grand
1.0 mi away
Days Inn - Pensacola Historic Downtown
Show Prices
Show Prices
Show Prices
5.6 mi away
Courtyard by Marriott Pensacola
5.5 mi away
Springhill Suites Pensacola
9.9 mi away
Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay