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Courtyard Pensacola Downtown

3.0 of 5 700 East Chase Street, Pensacola, FL 32502
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Courtyard Pensacola Downtown
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97 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spend most of my nights in a Marriott somewhere. This hotel is in a great location if you want to go downtown. There are many places you can walk to for dinner. I can tell you I usually eat at the bistro to help out the hotel staff. I did not here because the inventory was very old. Breakfast... More 

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CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Guest, Thank you for taking time out your busy schedule to give us feedback on your recent stay. Here at Courtyard Pensacola Downtown, we take great pride in providing excellent service from check in to check out. Unfortunately, we did not meet your expectations or ours. I have reviewed your comments and passed them along to the staff and... More 

Houston, Texas
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Staying here with my dad while passing through Pensacola on a road trip home to Houston from Central Florida. This hotel is clean, has clearly been either recently updated or is a faily new build facility, and very courtious staff through out. Located in Dowmtown Pensacola, there are numerous dining options beyond the hotel restaurant within a two block radius.... More 

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Pass Christian, Mississippi
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014

This hotel is an older hotel, it is well kept and rooms are very nice. The front desk service is great and the clerks are very helpful with everything from making your stay as enjoyable as possible and helping you find nearby places to eat and shop. We stayed for a weekend after thankgiving and was very pleased with everthing... More 

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Jacksonville Beach, Florida
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

We stayed here just one night as we were passing through. It was cost effective (around $100 ) and the front desk were super helpful and lovely. Booked us away from the elevator with a lovely view of the water. Rooms were slightly dated but comfortable and bedroom and bathroom decent sizes. We wanted to go to a nice hockey... More 

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Jacksonville, Florida
2 reviews
1 of 5 stars Reviewed November 24, 2014

As a professional business travel I have stayed at this hotel my last time. I was there the week of 10/27/31 4 nights. Two of the four days no hot water two of the four days TV not work and mossed the last game of the World Series Also had to call each day to get room cleans. Management is... More 

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gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Kevin T, I received your comments via Trip Advisor and I wanted to reach out to you regarding your stay. If you would like to share your experience with me personally, please contact me at the hotel. Our phone number is 850-439-3330 and my extension is 718. Sincerely, Jennifer Mason General Manager More 

Indialantic, Florida
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

My son and I stayed here during our visit to the Pensacola Naval Air Station and the Blue Angels Coming Home Air Show. We loved this hotel! Our room was very spacious and very comfortable. The furniture appointment was tasteful and modern (large two stage desk, TV on swivel base, practical closet with ironing board, etc), and also included a... More 

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Cleveland, Tennessee
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 11, 2014

Stayed here for two nights for my birthday trip....the location is excellent, right by downtown and minutes from the beaches. We got a two queen bed room which is extremely spacious; even had a pull out single sofa bed and bar area. Bathroom was spacious as well and everything was clean. Staff was very friendly and assisted us in checking... More 

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Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed October 7, 2014

Very nice hotel! Pool and hot tub area are very relaxing. Room was clean and the hotel was relatively close to down town and the beach, and with in walking distance to quite a few restaurants. Also, There is an in hotel restaurant that serves breakfast and dinner. I didn't partake and cannot comment on the quality or value of... More 

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Top Contributor
53 reviews 53 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 23, 2014

This hotel was alright. I would stay here again if I was wanting the area. Its very close to the bay which is just right across the street so just a few mins from the beach. The room was average but a bit small and with my kids it was cramped. The problem that bothered me was with the hot... More 

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CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for your response regarding your stay with us at the Courtyard by Marriott Downtown Pensacola. I have notified the maintanence department to fix the issues with the hot tub. I would like to apologize for any inconvenience this caused during your stay. We hope that you will give us another chance in the future. Thank you again for... More 

Huntsville, Alabama
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2014

We really enjoyed our stay at the Crowne Plaza in Pensacola. We didn't have a lot of time to spend in our hotel, so we decided to get a nicer room in town and drive out to the beach on the one day we had time. The room was very nice, clean, and comfortable. There was the sound of the... More 

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Additional Information about Courtyard Pensacola Downtown

Address: 700 East Chase Street, Pensacola, FL 32502
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Pensacola Downtown 3*
Number of rooms: 120
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Also Known As:
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Courtyard
Pensacola Marriott

29 photos of this hotel

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Room/suite (4)
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Bathroom (1)
Business center/function rooms (1)
Other (5)
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