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Holiday Inn Express Hotel & Suites Pensacola W I-10

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130 Loblolly Lane, SE Quadrant, Pensacola, FL 32526
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Holiday Inn Express Hotel & Suites Pensacola W I-10
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109 Reviews from our TripAdvisor Community

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Traveler rating
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    26
    10
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Livingston
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel on our way to Destin, Florida. It is a very clean, neat and quiet place on the trip through! Easy check-in/out, free pancakes from 8pm-12am and it's reasonably priced. Also, two restaurants in the same parking lot to choose for dinner, which was nice!

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

It was a pleasure having you as our guest. We know there are many lodging options available and we are pleased you chose us! We look forward to seeing you again the next time your travels bring you to Pensacola! More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay while traveling through Pensacola, Florida with my son. Prior to deciding to stay at the Holiday Inn Express, we visited several hotels in the area and this one was the best by far. The hotel staff was very professional and respectful. The hotel is lobby mimics the rooms, which were very clean and beds were oh-so... More 

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

It was a pleasure having you as our guest! We are so pleased that your stay with us was an enjoyable time. We know there are many lodging options available and we appreciate you choosing our location. As well, we appreciate you taking the time and writing such a nice review. Reviews are a great tool in letting potential guests... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel smells like mildew got to our room and it smelled. They gave us another room still smelled like mildew. Housekeeping does not clean rooms. They come in and take your dirty towels and don't replace them with clean ones. When asked for clean towels they made us sign for them. The cafeteria people were very friendly and the... More 

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

We sincerely apologize that your stay with us did not meet your expectations. We look at all reviews seriously and take action to resolve all issues that are expressed. Your concerns have been taken to the appropriate staff in order to not have these issues again. We surely hope that the next time your travels bring you to Pensacola you... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My experience pre-dates 2014. I had to cancel a three night reservation due to family reasons. At that time the manager, Mr. Patel was gracious in providing me with a letter of credit for three nights in the future as I had already paid for the original reservation. During a trip to Pensacola months later I called this hotel and... More 

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

We sincerely regret that this has been your experience. I am not familiar with the circumstances surrounding this incident but please call the hotel with any questions or concerns. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything was very clean and comfortable. I needed to stay an extra night, and the staff were totally accommodating. Breakfast was good, and yummy warm cookies in the afternoon! Conveniently located, plus several late-night restaurants within walking distance.

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

It was a pleasure having you as our guest. We hope to see you again should your travels bring you to Pensacola. More 

Birmingham, Alabama
Level Contributor
100 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 1, 2015

I stayed here last night on business. Here's the quick rundown: quiet, comfortable beds, hot showers with great water pressure, hotel rooms show their age but are clean, friendly staff, breakfast was terrible - all "hot items" were cold, ice machine on 3rd doesn't work and the ice machine on 2nd provides dirty ice - yes, dirty ice - there... More 

Was this review helpful? Yes
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

We enjoyed having you as our guest. We are saddened that your stay did not meet your expectations. We take all issues seriously and we will rectify the situations you encountered. We sincerely hope that should your travels bring you to Pensacola you will stay with us again. More 

Orlando, Florida
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 30, 2015

We planned to spend a day at the Naval Air Museum and decided to stay overnight in Pensacola. This Holiday Inn Express is located off W 1-10 and is about a twenty minute drive to the museum. The Pensacola Fairgrounds and Five Flags speedway are also nearby. The Holiday Inn offers a free breakfast but ony have a mini mart... More 

Was this review helpful? Yes 1
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

We sincerely thank you for taking the time and writing such a kind review. The internet is a wonderful vehicle for spreading the word about our location and we appreciate your help in doing so. We look forward to seeing you again the next time your travels bring you to Pensacola. More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015

Another stop and a great choice. This hotel continues to surprise each time we visit. The property is easy to get to and the staff is pleasant and very helpful. Our room has a few flaws, stains on the carpet and damage in the shower area, and walls.

Was this review helpful? Yes 1
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

It was a pleasure having you as our guest. We listen to our guests reviews and input so this fall we will be renovating and updating our rooms. We sincerely hope that the next time your travels bring you to Pensacola you will choose us again! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 23, 2015

I stayed in the Hotel June 16 through the 20th. Could not have been more pleased. Staff was warm and accommodating, Rooms where large, Housekeeping did a great job. FREE breakfast was served on time and hot. Common areas were updated and well kept. I would recommend this hotel, it’s worth the money.

Was this review helpful? Yes 1
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

It was wonderful to have you as our guest. We appreciate you taking the time to write a review and spread the word about our location. We look forward to seeing you again the next time your travels bring you to Pensacola! More 

Los Angeles, California
Level Contributor
240 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 29, 2015

This worked well for us because it is near a family member in the area, but there is otherwise nothing of interest in the area. The room was comfortable and clean. What you would expect with a friendly staff and a good breakfast.

Was this review helpful? Yes 1
pnsfl, Front Office Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10, responded to this review

We are so pleased you chose to stay with us. We know there are many lodging options in the area and sincerely thank you for choosing our location. We look forward to seeing you again the next time your travels bring you to Pensacola! More 

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