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All 61 Pensacola hotels

Springhill Suites Pensacola

2.5 of 5 Hotel   |   487 Creighton Road, Pensacola, FL 32504
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Ranked #3 of 61 Hotels in Pensacola
A recent review
4 of 5 stars reviewed 1 week ago
Steve S The Woodlands, Texas
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94 reviews from our community

Traveler rating
    67
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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The Woodlands, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

needed a room in Pensacola for 1 night and found the SpringHill Suites. Was a perfect choice, it's clean, quiet and had a good buffet breakfast. Would be good for families, it's near restaurants, shopping and the main highway. There's a terrific Vietnamese restaurant nearby called Tu-Do that I luckily found out about. Internet works and parking's free with plenty... More

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. It was our pleasure to have you stay with us. Hope to see you again. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has been our favorite hotel for the last two years. Its very clean and fresh inside. They do a great job cleaning and making everything look nice. The breakfast has always been way above what we get at other chain hotels. There's always hot foods and not old donuts etc. The rooms are a good size and modern. They... More

Was this review helpful? Yes 1
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much. Its really our pleasure to have you as our guest. I will definitely share your review with our whole staff. Thank you for the review and thank you for choosing to stay with us again. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

Brussels
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I had a room on the first floor near the lobby which was very noisy. Breakfast was very limited. That being said; the room was really good. Nice bed, good shower. staff was very friendly and everything was very clean. Good place to stay on business.

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Gerrit D, I'm so sorry you did not enjoy your stay at our hotel. I apologize that breakfast wasn't sufficient. We do try to have as many options as we can which include four cereals, three separate yogurts, oatmeal with four separate toppings, eggs, two other hot items, juices, breads, and belgian waffles. If you find your way back in... More

Top Contributor
61 reviews 61 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveld to Pensacola for a wedding and this hotel had the best ratings. We enjoyed our stay. The hotel is very nice and best of all new. The lobby and breakfast areas were nice. The breakfast itself was ok.

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to give us a review. I'm so glad you enjoyed your stay. Thank you again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014 via mobile

Excellent stay! My family stayed in 2 rooms and both rooms were very clean our entire 4 day stay. The entire hotel was pleasantly decorated, clean and tidy, comfortable, welcoming, and accommodating to my elderly grandmother's needs. The font desk staff was charming and very professional. The breakfast staff was on their toes for a busy Saturday setting. The housekeepers... More

Was this review helpful? Yes 1
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Wow! Thanks for the great review. I'm so glad you enjoyed your stay. It was definitely our pleasure to have you stay with us. I will share your review with our entire staff. Thanks again for the great review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

Cary, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014

I travel weekly with work and in my haste, left a small leatherlike jewelry case in the nightstand. I had returned the following week and asked about leaving it, a guy with dreadlocks working at the desk (who couldn't be bothered) quickly dismissed it and said there was nothing like what I described that had been turned in. When I... More

Was this review helpful? Yes 1
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Sharon B, I am so sorry we were unable to find any items left from your stay at this hotel. I do apologize that misinformation was given to you when you called the hotel back and inquired about any items left. As you recall, I immediately sent you a list of all the items that were in our lost and... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed here for one night in July and were very impressed. The hotel was modern, very clean and the saltwater pool was phenomenal (and open late)! We would definitely stay here again without a doubt.

Was this review helpful? Yes 2
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thanks for the great review. I'm so glad you enjoyed your stay. Hope we will see you in the near future. Thanks again for the review and thanks for staying with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

McKinney, Texas
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2014

Wow! What a nice surprise. This newer and ultra modern hotel is outstanding in alll areas. Located in a quiet area near a mall. But, the staff is the best and has super attitudes. This group of staff can't be beat

Was this review helpful? Yes 2
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for the great review. I'll definitely make sure to share it with the entire staff. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed one night only on our way to orlando. a new building and updated decoration. Staffs are great and friendly. Love the breakfast area and menu. We took the double bed room and it's BIG. Love the bathroom so much. Very neat and updated. But carpet near mini bar wasn't clean enough. And also the bed sheet a bit... More

Was this review helpful? Yes 2
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to give us a review. I'm so glad you enjoyed your stay with us. Hope you had a safe trip Orlando. Thanks again for the review and thank you for choosing to stay with us. Shane Aldridge, General Manager Springhll Suites by Marriott, Pensacola FL More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

After driving from Houston, TX, we decided to stop in Pensacola, FL, before heading to Orlando, FL. We used our free night with our Marriott rewards! Our stay was great! The lady in the front was very helpful and friendly! She told us everything that was going on in the area! She suggested we go to Pensacola Beach and since... More

Was this review helpful? Yes 2
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

I'm so glad you had a wonderful stay. I hope you enjoyed the beach as well. It was definitely a pleasure having you stay with us. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More

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Additional Information about Springhill Suites Pensacola

Address: 487 Creighton Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Springhill Suites Pensacola 2.5*
Number of rooms: 106
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