We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Springhill Suites Pensacola

2.5 of 5 487 Creighton Road, Pensacola, FL 32504
Hotel website
Hotel deals
Hotel packages
Special Offer
Free Parking
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Springhill Suites Pensacola
Professional photos View all
Browse nearby
Springhill Suites Pensacola
Springhill Suites Pensacola
Springhill Suites Pensacola
Write a Review

106 reviews from our community

Traveler rating
    71
    29
    3
    2
    1
See reviews for
35
20
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (31)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (18)
All months
Oxford, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

At first, the area seemed a little scary. But once inside the hotel, the experience was nothing but pleasant. The staff was very helpful, giving directions to the beach and other areas of interest. And the complimentary breakfast buffet was awesome, one of the best I've been found at a hotel. The room was very clean and modern. I would... More 

Was this review helpful? Yes
Sorrento, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and comfortable. May not be as cheap as some but here you get what you pay for. Easy access to and from with friendly and informative desk staff. Sara, I believe from Omaha, NE. Nice breakfast offerings that gave a great start to the day. Was pasing through town to visiit the Naval Air Museum. Small fridge was... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to give us a review and choosing to stay with us. Im glad you enjoyed your stay and got to visit the Naval Air Station. I will personally share your comments with the entire staff. Hope you will be able to visit us again. Thanks again. Shane Aldridge, General Manager Springhill Suites... More 

Miami, Florida
Top Contributor
292 reviews 292 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a pleasant experience! This was our first stay at Springhill Suites (by Marriott), and was a welcomed surprise. The "all suite" segment is very crowded, and very confusing. In fact, they are located on the very same land as another Marriott brand, that being Towne Place. We have not figured out how to differentiate one brand from another. BUT,... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Wow! Thanks for the great review. I'm so glad you enjoyed your stay. It was definitely our pleasure to have you stay with us. I will share your review with our entire staff. Thanks again for the great review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More 

Orlando
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed at this hotel, whilst visiting UWF. The Hotel was well situated for the College. The rooms, foyer and everything about this hotel were first class, with the exception of the breakfast. Unfortunately, all the bread selections for breakfast were dry and hard. This is the only reason that I have given this hotel 4 stars, had the breakfast... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. I'm so sorry that you did not enjoy breakfast. I'll make sure to check our inventory and ordering process to make sure that next time you visit you will have a better breakfast experience. It was our pleasure... More 

Crawfordville, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

Great Hotel. Very clean and roomy. Nice to have an actual stand up shower and living area. We had an athletic team to take care of and Kristin and Joan were a huge help and went out of their way to help us with every need we had. The only issue that was noticed in my room is that at... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. I will personally share your review with both Kristen and Jane. Thank you for letting me know about your bathroom. I will speak to my housekeeping staff today. It was our pleasure to have you stay with us.... More 

Columbus, Ohio
Top Contributor
72 reviews 72 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 29, 2014

The first thing that grabbed my attention was the modern design to our room. It was different from the standard layout. Very updated and modern furnishings. Very clean. The service was excellent and the room was very comfortable. I liked the breakfast. Overall I was impressed. Definetly worth going back to if ever necessary.

Was this review helpful? Yes 1
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Wow! Thanks for the great review. I'm so glad you enjoyed your stay. It was definitely our pleasure to have you stay with us. I will share your review with our entire staff. Thanks again for the great review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More 

destin,fl
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2014

What a great experience. The front desk staff was exceptional. The rooms were clean, The hallways even smelled nice! Great beds! The breakfast was the best I'd ever had in a hotel. Fresh cut up strawberries and cantaloupe! The only down side was the outdoor fireplace wasn't on at night time. Awesome will definitely stay here again! I felt very... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. It was our pleasure to have you stay with us. Hope to see you again. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More 

Switzerland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 17, 2014

We only stayed for one night but we liked this Springhill so far. We were welcomed by a very friendly lady at reception, check-in was done fast. Room (Studio with 2 Queens) was very spacious, bathroom was really elegant and well designed (compared to class of hotel). WiFi was free and fast. Only thing to criticize from my point of... More 

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. I'm so sorry that you did not enjoy breakfast. I'll make sure to check our inventory and ordering process to make sure that next time you visit you will have a better breakfast experience. It was our pleasure... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed October 8, 2014

The room was spacious! We all fell in love with the walk-in closet (which we needed). We loved the sliding door on the bathroom which made it quiet to use in the middle of the night. And we also loved the layout of the bathroom. The beds were comfortable. We will definitely be checking out Springhill Suites for future trips.

Was this review helpful? Yes
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for the wonderful review. I really like the layout of our suites as well. The walk-in closet allows guests to put their luggage away so that it's not taking up valuable room space. I'm so glad you enjoyed your stay. Thanks again for the review. Hope to see you soon. Shane Aldridge, General Manager Springhill Suites... More 

San Jose, California
Top Contributor
66 reviews 66 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 3, 2014

This was my first stay at a Springhill Suites, as I don't normally stay with Marriott. However, that may change. Other than one day when the rooms were not services, the experience was quite good. The rooms are a bit larger than some of the similar chains and well appointed. The bed was comfortable.

Was this review helpful? Yes 1
Shane A, General Manager at Springhill Suites Pensacola, responded to this review

Thank you so much for taking the time to write us a review. Im so glad you enjoyed yourself at the hotel. It was our pleasure to have you stay with us. Hope to see you again. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Springhill Suites Pensacola? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springhill Suites Pensacola

Address: 487 Creighton Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Springhill Suites Pensacola 2.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Orbitz, Cheap Tickets, TripOnline SA, Marriott, Odigeo and Tingo so you can book your Springhill Suites Pensacola reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay