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Ashton Inn & Suites- Navy

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910 N Navy Blvd, Pensacola, FL 32507
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1 room 1 adult
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Ashton Inn & Suites- Navy
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128 Reviews from our TripAdvisor Community

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Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We booked a room here and checked in around 2:15 PM but did not go to the room till around 10 that night. The key cards we were given did not work. To shorten this a bit I made 4 trips from the room to the front desk and back - and none of the key cards worked 4! The... More 

Helpful?
Thank USSI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

Second time ive stayed here. Its a very good hotel for the price. The kitchenet a great. Friendly staff and clean room. Quiet and the bar has a happy hour. Currently the main entrance is under renovation, but its only worked on during the day.

Helpful?
1 Thank Josh P
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Thanks Josh, We are putting the finishing touches on our new front desk/lobby now and should be completed by next week. More 

Grove, Oklahoma
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 15, 2015

Staff was great. Vanessa who ran the little bar was terrific. The room was comfortable and the kitchenette was great. The room was very clean but we did see a cockroach on the counter on our first day. We were there 3 nights and other than that. it was great. Construction going on on the first floor. We stayed on... More 

Helpful?
1 Thank Pamela5433
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

We try to plan our improvements to the hotel during the off season. We are almost finished with the front Desk/Lobby area!!!!! Thanks for the review. We appreciate your comments. More 

Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed November 27, 2015 via mobile

Terrible hotel!!! First the girl checking me must hate her job because she did not say a word to me when I came to check in. I walked up to the desk and told her I had a reservation and she continued to tape something then got on the computer and after about 3mins. Of me standing there she finally... More 

Helpful?
1 Thank brooklyn n
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Like many other Hotels the Front desk clerks have to be on top of their game or they are asked to move on. She has moved on. We try hard to give our guests the best service and appreciate it when guests step forward with their experiencea (good or bad). Obviously from our reviews you can see most of our... More 

Clearwater, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 22, 2015

Very noisy room in this older hotel with paper thin walls. The drain in the bathtub was so slow that I was up to my ankles in water. Unit had a kitchenette but very little in the way of cooking utensils and no cleaning supplies, nor any paper towels.

Helpful?
Thank Kevin K
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

I appreciate your concerns. This hotel has good plumbing but sometimes hair will cause the tub to drain slowly.Simple maintenence item. Housekeeping also has the tool to clean them. We supply every room(130) with the minimum but if you need more items,Houskeeping can get them for you.You are exactly right about the cleaning supplies. Today, I ordered a vending machine... More 

Birmingham, Alabama
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed October 28, 2015

We held our Family Reunion in Pensacola this past July. We had a wonderful experience everyone was so helpful. We choose this location and we had no family members in this city so it was a lot of work. The hotel was a nice stay for 5 days and 4 nights, and the price was good too! Next time I... More 

Helpful?
Thank jancarr2013
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Thankyou, for your nice comments about your stay at the Ashton Inn. It was a pleasure to have you stay with us. We look forward to having you return. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 20, 2015

Overall the hotel could use a little updating, but the room was clean and well kept, making it a decent deal for the price. The "breakfast" was a little disappointing. Breakfast consisted of muffins, pastries, coffee and nothing else.

Helpful?
Thank rachel d
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Thanks, for commenting on your stay. More 

1 review
3 of 5 stars Reviewed October 12, 2015

The customer service was not spectacular but it was a bit less then mediocre. They gave us a room on the first floor that smelled like mildew and cigarettes. Keep in mind this is a non-smoking hotel. They were nice enough to switch our room to one on the second floor. This room was a bit better. Their breakfast consist... More 

Helpful?
Thank Bees K
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Thanks for staying with us. We don't have a prep kitchen in the hotel. We do have one in every room and many people choose to cook in them. The breakfast is just as we advertise "grab and go" . Thanks for your comments. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

Nice place to stay clean room they have great customer service(: me an my son stay here visiting my husband they have coffee breakfast an give new towels an sheet at ur need. There are 2 nice pools one inside an one outside an a basketball court an there's a bar that's nice.

Helpful?
Thank Derek P
ashtongm, General Manager at Ashton Inn & Suites- Navy, responded to this review

Thanks for your comments. Please come and stay with us again. More 

Orlando, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 14, 2015

Have stayed at the Ashton Inn on Navy Blvd many times, & have always enjoyed it. Rooms always clean, staff friendly & helpful. Really enjoyed the lounge & Tammy - you"re the best!! However,its time for some upgrades. The linens are worn, stained and full of holes, the bath towels are to small to be considered "bath towels". The A/C... More 

Helpful?
Thank barcab44
Questions? Get answers from hotel staff and past guests. Ask a question

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