We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
307 New Warrington Road, Pensacola, FL 32506
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
Write a Review

121 reviews from our community

Traveler rating
    56
    37
    21
    4
    3
See reviews for
48
22
11
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (34)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (24)
All months
Dothan, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there to visit my Marine who is station at NAS Pensacola. 1) Check in was hilarious and worked out fine. My daughter has charged the reservation with her credit car but she was not with me. Had to get her to fill out and an authorization for and send pics of her license and the card, That was... More 

Was this review helpful? Yes
Appleton, Wisconsin
Top Contributor
176 reviews 176 reviews
43 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Echo the comment from another reviewer about the amount of leaves in the pool. Kids were disappointed when they found out it was a small outdoor pool, but more disappointed when they saw the amount of leaves in the pool and decided to pass on the swim. Will note that it appeared the pool was getting cleaned when we were... More 

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review. In this part of Florida our leaves fall twice a year. In the fall like everyone else and again in the spring when they start to bloom. I apologize that your children didn't want to swim with the leaves in the pool. Usually by the middle of April it is no longer an issue. We... More 

Miami, Florida
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hot breakfast in the morning and very clean. Only had a couple of problems. One, the pool was full of leaves, kids were not happy. Two, I placed my reservation on Hotwire not expecting to bring my kids. However, at the last minute I did bring them on my trip. When, I asked the front desk if they can accommodate... More 

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

I apologize that we did not meet your expectations. However, during this time of year we scoop the pool of leaves 3 times a day and cannot keep them completely out of the pool. I do apologize that your children were unhappy. We do our best to accommodate last minute room changes. However, if we are sold out of the... More 

Sanford, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here very much! The staff were all very polite and professional. The room was very clean and exceeded my needs. The complimentary breakfast was very fresh, with a huge selection! I will stay here again.

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

We love to get review like yours! Thank you for letting us know we exceeded your expectations. We look forward to your next stay with us! More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 22, 2015

We needed a room near the entrance of Corry Station to visit a family member who is station there and as IHG member the nearest location was this one. We were welcomed by Autumn at the front desk who made the check speedy and very accommodating with our special needs. She provided us with a room on first floor near... More 

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review! We make daily hotel property walks a priority to maintain our pristine outdoor pool and maintain our large free parking area. I apologize that the cigarette butts were missed. I will go over procedure with maintenance about making sure the entire property is free of cigarette butts. We hope you choose our hotel the next... More 

San Jose, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015

We stayed here because my son is stationed at the nearby base and didn't have room for us. What a great experience. I was worried about the area but it wasn't nowhere as bad as I expected. The room was beautiful, quiet and very clean. It is close to the base, and there is plenty of shops and services near... More 

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for taking the time to share this wonderful review with us! You described what we strive for with every guest stay! We hope to see if you again if your son is still on base here in Pensacola. More 

1 review
5 of 5 stars Reviewed December 3, 2014

The rooms were clean and the staff were outstanding and so friendly. The housekeepers were so sweet and took great care of us. They even have great breakfast. It's close by all restaurants. AND It's the cleanest one to stay at anywhere near the Base. Its a 5 minute drive to base too.

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for taking the time to write us a review! I will forward on your compliments to our staff. Here at Holiday Inn Express we strive to create "Great Hotels that Guest Love," and get really excited when we achieve our goal. We hope to see you again! More 

Asheville, North Carolina
Senior Contributor
35 reviews 35 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2014 via mobile

We arrived early evening and staff could not have been any more helpful! I wish I could remember the male staff member that was there both evenings.. He was excellent! Room was spacious, quiet and very clean.. The breakfast is incredible!! Eat at the hotel and you will not need lunch!! The breakfast staff was so nice and accommodating! Very... More 

Was this review helpful? Yes 2
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your review! The staff member's name that was on the desk was Dusty. I will pass your compliments on to him. We look forward to seeing you again in the future! More 

Hilton Head Island, SC
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2014

We stayed in this hotel as it is the closest to the Naval Air Station and Museum. It is not in a particularly good neighborhood and there are no good restaurants close by. However the hotel itself is excellent - clean, a very good and friendly staff and good breakfast, comfortable beds. I would definitely stay there again.

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review. We have several restaurants close by including a Japanese Hibachi/ steakhouse less than a block away. Next time ask a front desk agent. We are happy to assist with things to do and places to eat! We hope to see you again! More 

Savannah, Georgia
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

We recently visited Pensacola and stayed at this hotel.It is not in the most visible place. But, the service was "Great". The elevator is not in the best place. But, the service and the room was comparable to some of the better places we've stayed. The Smith's Savannah, Ga..

Was this review helpful? Yes
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review! I will pass your comments along to our staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Hotel & grounds (14)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
Pool/beach area (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question