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All 60 Pensacola hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   7601 Scenic Highway, Pensacola, FL 32504 (Formerly BayView Inn)
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Ranked #20 of 60 hotels in Pensacola
A recent review
4 of 5 stars reviewed 2 weeks ago
MLN047 Tampa, Florida
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98 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Tampa, Florida
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thought the hotel was on the bay..no..thought balconies faced the bay ..no...thought it had a bar..no..not on Mondays. Older hotel in a great location. Large room, comfy bed, outdated layout, but very clean. The pillows left a lot to be desired. Small squares of puffed cotton..needed about 6 more for a king sized bed. Nice staff ..wish bar had been... More

Was this review helpful? Yes 1
Georgetown, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Check in was at 3, but wasn't able to check in until 4:30 The clerk at the desk was very rude. There was people partying all night. The pool was the only nice thing about this hotel. Close to the interstate, easy on and off

Was this review helpful? Yes 1
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations and your experience at the front desk. Your satisfaction is important to us and we will be using your feedback that you provided to make improvements to ensure we... More

Top Contributor
50 reviews 50 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel before and will probably do so again. They have remodeled some of the rooms. During our last stay there was live entertainment w/food. I can't remember the man's name but he was great. More hotels should do this. After a long day of "playing tourist" it was nice to hear him play the piano... More

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Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review us and share your experiences at this hotel with other travelers. We do have a very unique restaurant with Al Martin in the Piano Bar and Bistro; there is nothing he cannot play. We are also very happy you enjoyed one of Chef Allen’s delicious desserts. Michael Bennett Guest Services More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

Location? Not great. You're about 35 min and a couple toll bridges from the beaches and attractions that you came to see. The rooms are merely average, more or less clean. Free breakfast is a farce to lure you into their overpriced restaurant. The dollar pool table was fun, pool was adequate. In retrospect, should have paid more and stayed... More

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Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Most guest love our location and the beach is only 20 minutes away, unless you get caught in bad traffic, which can happen during the summer. There is only 1 toll bridge between the hotel and the beach and the cost is $1.00. The Piano Bar Bistro just added a breakfast menu. We are very happy to be able to... More

Top Contributor
86 reviews 86 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 17, 2014

This was a last minute choice. Most of the hotels in the area were filled and I was happy to find a room. I stay in Choice Hotels quite often (12-18 times/yr). I overnight approx. 200 nights / yr.. This Choice Hotel location needs a thorough inspection by the chain's quality control dept.. 1) The (B) stairwell had the smell... More

Was this review helpful? Yes 4
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

First I want to apologize for your experience at our hotel. We have a regular cleaning cycle for the A/C coils and filters, did you report the filter problem to front desk so the issue could be corrected? The hallways are shampooed on a regular schedule, as are the stairwells. We also want to apologize for the television problem, with... More

Pensacola, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

I wanted to write and say how much this hotel did to make our reunion enjoyable. We had family come in from all over and we were greeted and catered to really well. The rooms and common areas were large, updated and clean - not typically seen in the newer hotels. The food was pretty good, too. Thank you, Michael... More

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Panama City, Panama
1 review
5 of 5 stars Reviewed July 13, 2014

I just spent the weekend there for my bi yearly family reunion. Seeing the family was great but service there was even better. I probably won't wait two years for a weekend getaway there. Hats off to the staff who went above and beyond the call. If you're looking for a top notch chocolate chip cookie, check with Heidi.

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Pueblo, Colorado
1 review
5 of 5 stars Reviewed July 13, 2014

My friend and I stayed at your hotel in May! I worked for a hotel and I was most impressed with your hotel! Upon arrival your front desk agent was personable, friendly, and informative. The room was wonderful and extremely clean. The pool and landscaping were amazing. Breakfast was outstanding and your staff made sure that it was properly stocked.... More

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Potts Camp, Mississippi
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

Pretty nice hotel. We only stayed one night here, was just passing through. Can't complain about anything. Quite a few delivery food options in the area also, which is a plus. Would stay here again, but we are headed a little farther & to the beach. :)

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New Albany, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 28, 2014

Currently staying at this hotel. Rooms are clean, beds comfortable, other services are as advertised; however, be aware that the hotel offers a free continental breakfast, but also runs a restaurant, so the continental breakfast is minimal. Upon check-in, staff gives a 10% coupon for the paid breakfast and when asked if there was a free breakfast had a condescending... More

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Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

We are so happy you had a great stay at our hotel. Thank you for taking the time to review us and share your experiences at this hotel with other travelers. If wireless was a problem, I hope you reported that to front desk. We have recently upgraded our wireless network and front desk or guest can call the IT... More

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Additional Information about Quality Inn & Suites

Address: 7601 Scenic Highway, Pensacola, FL 32504 (Formerly BayView Inn)
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Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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61 photos of this hotel

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Hotel & grounds (10)
Dining (2)
Room/suite (10)
Pool/beach area (9)
Bathroom (3)
View from room (1)
Other (22)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
This beautiful, newly renovated (2011), hotel is located directly off Interstate 10 on Exit 17. Outside the lobby you can view the Escambia Bay. There is a full bar/lounge, pool, and small fitness center on site. This hotel offers a full hot breakfast including, but not limited to...biscuits, eggs, grits, donuts, waffles, a variety of juices, and coffee. If you look forward to a warm welcome and a comfortable stay....this is it! Friendliest staff around! ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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