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Quality Inn & Suites

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7601 Scenic Highway, Pensacola, FL 32504 (Formerly BayView Inn)
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Quality Inn & Suites
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Quality Inn & Suites
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Quality Inn & Suites
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123 reviews from our community

Traveler rating
    36
    51
    15
    10
    11
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45
27
8
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is directed solely to the Management and Front Desk personnel. This hotel was booked solid with people from all over the country and Canada for female softball tournaments..staring on Tuesday to Sunday. When we checked in the computer was down so info has to be copied...keep an eye on credit card charges. Then we went to our suite but... More 

Was this review helpful? Yes
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

First we would want to apologize for the problems you encountered at our hotel. Choice hotels’ computer system went down over 18 hours on your arrival day. This effected 4900 choice hotel. We worked very diligently to ensure all charges were posted correctly. The computer problems experienced by most choice properties lead to incorrect reports for housekeeping, which lead to... More 

Rockwall, Texas
Top Contributor
89 reviews 89 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here earlier this week when I became too tired to get to my destination. The hotel was very run down in my opinion. The AC was turned off in room 214 when I arrived and smelled very musty. With the air it got better. Everything was clean, but worn. Many doors had marks and were very worn. There... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment on our hotel. We really love the feedback from our guest that is what tells us how we are doing. We are using your comments to help improve our property and create a wonderful guest experience. Thank you again for staying with us and we hope to se you again.... More 

Acworth, Georgia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was worth the money we paid. Nothing special about the place but that is because the piano player was on spring break, bummer. Rooms were nice and roomy. Got the ground floor like we wanted. There isn't much of an outside view from the room but at the DQ across the street, you can see the water, nice view... More 

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Citrus Springs, Florida
Top Contributor
86 reviews 86 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved being able to come in from outside thru sliding glass door. Much easier to load and unload car. Very helpful for the handicapped person traveling with us. Older place, but clean. Loved the large water carafe in lobby with lemons and limes in it. Great tasting water. Very nice breakfast. Hot foods to cereal, hard boiled eggs and everything... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to comment and review on our hotel. We are so happy you enjoyed the accommodations, and the amenities. Thank you for sharing your positive comments on our property. We hope to see you again when you visit Pensacola, which we hope is soon. Michael - Guest Services More 

Gainesville, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2015

My husband and I very much enjoy ballroom dancing. Years ago a lounge in a hotel with music was quite common, not so anymore. Imagine our surprise when checking in at the Quality Inn on Scenic Hwy, Pensacola (FLB44) to find a quite large dance floor with Al Martin as a pianist. Delightful music; he plays requests, nice steady tempos.... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment on our hotel. We are so very happy you enjoyed the lounge. You sounded as if you had a great time at our hotel and we thank you again for sharing your experience with other travelers. We hope to see you again soon, Michael - Guest Services More 

UP
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 20, 2015

Michael at front desk very nice. We were able to get a ground floor room. We could park outside our room and come in through the patio door. Of course you had to go in and unlock the patio door from the inside first. The room was clean and nice and the bed comfortable. They had piano music at night... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment on our hotel. We are so happy you had a wonderful stay and thank you for sharing with other travelers. We hope you will visit with us again soon. Michael - Guest Services More 

Top Contributor
68 reviews 68 reviews
63 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 12, 2015

I like this inn..check in is aways fast & with friendly people..my rooms clean, neat, coxy..I feel relaxed in my room watching a nice tv at eye level..and a warm bath with good water pressure...I like the breakfast..lota selection..& the parking lots smooth & with a nice view of the ocean..but the best thing for tonight was listening to Al... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment on our property. We are so happy you enjoyed your stay and shared that with other travelers. We are looking forward to your next visit with us, which we hope is soon. Thank you again for the kind words. Michael - Guest Services More 

Long Beach, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 12, 2015

I stayed there from March 4-10. The property looked really run-down. The rooms reflected it. I stayed in Room 220 and it was bad. First, the TV reception was very, very bad. I called the desk and they said they would have someone fix it the next day. When I got back that evening, they told me nobody came and... More 

Was this review helpful? Yes 3
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

First I would like to apologize for not meeting your expectations at this hotel. We want to thank you for taking the time to comment on and review our property. We use this information to improve our property. Thank you again for sharing this feedback. Michael - Guest Services More 

Oklahoma
Top Contributor
106 reviews 106 reviews
31 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

My friend and I stayed here on a cross country bicycle tour. It is right on the Southern Tier route, and the DQ across the street has a great view for dinner. Nice breakfast provided, great AAA rate. Rooms look recently updated, facility has a resort feel like another reviewer said. Would definitely stay here again.

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment on our hotel. We are so happy you had a great stay with and we are looking forward to your next visit. Michael - Guest Services More 

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 5, 2015

Situated a bit out of the downtown area, but close to Hwy I-10 for easy access, the hotel has great location surrounded by woods and overlooking the bay. The room is large and comfortable with all the modern conveniences - flat screen, fridge and micro. Our room was on the ground floor and faced into the courtyard with direct access... More 

Was this review helpful? Yes
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review and comment about our hotel. You seemed to have enjoyed our hotel and are very happy you did. We also want to thank you for the comments you are sharing with other travelers. We are so pleased you had a great experience at our hotel and we look forward to see you... More 

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