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Country Inn & Suites By Carlson, Pensacola West, FL

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2607 Wilde Lake Blvd, Pensacola, FL 32526
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Country Inn & Suites By Carlson, Pensacola West, FL
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153 Reviews from our TripAdvisor Community

Traveler rating
    79
    36
    16
    11
    11
See reviews for
66
26
8
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (47)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (28)
All months
1 review
5 of 5 stars Reviewed 1 week ago

What a cute place!! Being from Arkansas I didn't know what to expect in a beach town. I thought I'd expect lots of sand and maybe a wet smell. I got the most pleasant surprise! Hotel is very up to date, smells wonderful, and had soft cookies at the front desk. Not only that but Tatianna, the hostess who checked... More 

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Baton rouge
1 review
1 of 5 stars Reviewed 1 week ago

Beds are hard can feel every spring In it, the comforter was coming apart don appear 2 be washed,carpet is old, room had a funny smell, staff was ok, checked me in didn't explain the charges, i had to inquire, breakfast mediocre.

Review collected in partnership with Country Inns & Suites By Carlson

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Roswell, Georgia
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

With the location being relatively close to the highway, we were thinking it would just be another run-of-the-mill chain. It's not the Ritz-Carlton, but the rooms were clean, hotel was reasonably nice for a Country Inn...and staff provided 5-star service. Would I stay there again? Absolutely.

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were very spacious and clean with all your basic amenities; fridge, microwave, wifi. Front desk staff is very pleasant and accommodating. Breakfast was not the best but no worries there is a Cracker Barrel within walking distance.

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Pensacola West, FL, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure we are offering fresh food and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in... More 

Long Beach, Mississippi
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and helpful. Rooms were clean. Pool is open late for our soccer teams after their matches! Breakfast could be improved. And only 1 elevator was annoying. But I would still recommend this property.

Review collected in partnership with Country Inns & Suites By Carlson

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I wouldn't stay here again if they paid me. Everything is dingy when you walk in. The front desk is less than helpful with obscure rules. After I finally fell asleep I got a "courtesy" call at 9:41 PM when I have to be up early the next morning for work. Worst experience to date and I'll be talking to... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Pensacola West, FL, responded to this review

Thank you for reaching out and writing your review. We apologize for the disappointing service you received from the staff, in regards to hotel policies. We want to make sure our guests are comfortable and receive the best service possible. More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great professional staff, very clean room and comfortable bed. One of the best County Inn in the Country. Kayla at the front desk is awesome, I have stayed here 3 times and she always call to welcome me.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
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