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All 61 Pensacola hotels

TownePlace Suites Pensacola

2.5 of 5 Hotel   |   481 Creighton Road, Pensacola, FL 32504
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Ranked #8 of 61 Hotels in Pensacola
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
DCSDon New Orleans, Louisiana
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115 reviews from our community

Traveler rating
    62
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    9
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    3
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41
24
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel with mixed reviews last year. Since that time they have remodeled the rooms. The new furniture is definitely an upgrade both in style and condition. The hotel staff remains friendly and attentive, the rooms large and comfortable, and everything functions as it is supposed to.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We were in Pensacola for our son's college graduation from the University of West Florida. The staff went out of their way to make everything as nice as possible for us. We will definitely be back. We don't want to leave. They made us feel like family.

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Beaufort, South Carolina, United States
1 review
1 of 5 stars Reviewed November 17, 2014

I'm was down in Pensacola Naval Base for training. One day I get back from a nice earn 96 with my family and was locked out of my room on Veterans Day. Not one phone call from the hotel why. When I asked they said my Government Card was denied...but when the front desk charged it, the card went through.... More 

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Dear Stephanie435, Thank you very much for staying with us and sharing your experience, you are a valuable customer and your feedback is very important. We regret that we were not able to provide you with a pleasant stay and would like to offer our apologies for the confusion with your final bill and any inconvenience it may have caused... More 

Winter Park, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Currently under a re-model..but..don't sweat it.. the staff is the friendliest I've ever encountered and makes the stay first class. You won't believe it!!! Best news is, Hotel is just 15 minutes from everything.

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Asastring1, We are delighted to hear about the wonderful experience you had at our hotel and thank you for taking the time to share it with the online community. Thanks a lot for your kind words, we are working deligently to make the renovation process as smooth as posible to all our guests. Our renovation will finish in a... More 

Miami, Fl
Top Contributor
60 reviews 60 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 3, 2014

This is a GREAT hotel with an equally GREAT staff. We were welcomed as family along with our furry son who was given a welcome gift. The room was extra special with ample room for all of us, very comfortable and excellent location. Although the complete place is under renovation, we could hardly notice the difference. We could not expect... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Melanie, Taundice, Thomas & Carlos went above & beyond to make us feel more like guests in their homes than just hotel staff. they were professional, genuine, & knowledagble. The hotel was close to seeral things to do in Pensacola.

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Meridian, Mississippi
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

We enjoyed our stay at TownePlace Suites Pensacola. I got an excellent deal on price line (more than 50% off) so that made it even sweeter. Upon check-in, Christian was very friendly. We were checked in to a handicap accessible room. The room was a little different than the pictures I had seen. We had a two burner cooktop, no... More 

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Lena, Mississippi
2 reviews
5 of 5 stars Reviewed September 8, 2014

Nice Hotel and absolutely perfect staff. Rooms are clean and comfortable. Very easy access to all attractions but just far enough away to avoid heavy seasonal traffic. Have been working in Pensacola and staying here for many months. Hate being away from my home and family. Don’t know if I would have been able to do it this long without... More 

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Yulee, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

I really wasn't sure what to expect when I booked this hotel...it was a last minute booking because of a change in my travel plans but the price was right. When my brother and I arrived I was pleasantly surprised by the freshness and modern appearance. We were even more pleased when we got our room. A nice little kitchen... More 

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Dvinestoo, We are happy to know that you found TownePlace Suites Pensacola comfortable, clean, modern and that we provided you with a pleasant experience while visiting our town. Thank you for taking the time to share your experience with the online community, but especially for your kind words regarding the staff. We take pride in the service we provide... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 27, 2014 via mobile

Beginning to show age but kept up well. Staff excellent, all. Good gym and pool. Like many places can hear the people below talk and heavy people above walk. Good location. Pet friendly. Often the halls were cooler than the room. This must be 200 words, this must be 200 words, this must be 200 words. Repeat, repeat, repeat, this... More 

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Additional Information about TownePlace Suites Pensacola

Address: 481 Creighton Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Pensacola 2.5*
Number of rooms: 98
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Also Known As:
Towneplace Suites Pensacola Hotel Pensacola
Pensacola Towneplace Suites
Hotel Style:
#5 Romantic Hotel in Pensacola
#8 Family Hotel in Pensacola
#9 Business Hotel in Pensacola

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