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All 61 Pensacola hotels

TownePlace Suites Pensacola

2.5 of 5 Hotel   |   481 Creighton Road, Pensacola, FL 32504
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78%
Ranked #15 of 61 hotels in Pensacola
Certificate of Excellence 2013
A recent review
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92 people have reviewed this hotel

Traveler rating
    44
    27
    9
    10
    2
See reviews for
33
19
7
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Bradenton, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sha is the reason we chose TownePlace over Hyatt, and the stop was a good one, so we would return. While looking for a hotel options for a late night stop, with a dog, I stumbled upon TownePlace Suites, and more importantly, Shaterita. We must have called a dozen places in the area and there were other options, but Sha... More

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Crawfordville, Florida
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 4 weeks ago

Great location, near restaurants and ordered pizza that only took 35 minutes from order to delivery. Hotel was clean and smelled good. We were in town for a baseball tournament, we got a good nights sleep, no kids running up and down the hall. Shay is awesome! She stayed on the phone with me for about 10 minutes explaining how... More

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Anita D, Thank you for choosing our hotel during your tournament in Pensacola, FL. We are pleased to know that you enjoyed the hotel and that we met all your expectations. I will share your great comments with Shay and the rest of staff; thank you fro taking the time to fill this review and recognize Shay's work. We... More

Baton Rouge, Louisiana
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We ended up at this hotel after booking an express deal through Priceline and it was great hotel for the price we paid. The location was great, close to the interstate and University Mall. Free breakfast (small - cereal, muffins, fruit, etc), and the room was nice and clean. It probably could have used a couple of more trash cans.... More

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Dear Jaime T, Your feedback is much appreciated as well as the time you took to let us know about your experience. We take pride in the service we provide and your great comments about the friendliness of our staff and the cleanliness of our rooms really show it. We are glad that you had a good experience and we... More

Tallahassee, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

I am a hotel snob. I needed a place at the last minute and this the Town Place Suites was it. The room was clean VERY IMPORTANT TO ME). Price was right and the staff was great. I want to say a special thanks to my housekeeper - Cheryl. I left my ClairSonic face cleaner in the room and she... More

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Mobile, AL
1 review
5 of 5 stars Reviewed March 11, 2014

I had a great night sleep. Stayed overnight to catch and early flight and got all the rest I needed. The room was clean and the staff was friendly. I only wish I could have slept in longer and enjoyed the complimentary breakfast.

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Huntsville, Alabama
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2014

These are the nicest bunch of folks you want to meet. Everyone has a friendly greeting for you. The rooms are great. Nice little kitchens with microwave, full refrigerator, 2 burner range; pots, pans, dishes, cutting board, wine opener, etc; what more can you ask for a "home away from home". The area was perfect. So easy to get to... More

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Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

This is my second week stay over the past three weeks and the hotel is phenominal. The rooms have a functional kitchen as well as enough room to relax or complete other work when not at the job site. The staff was excellent "wonderful" and very accomidating of my needs.

Was this review helpful? Yes 1
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Dear Brian R, Thank you for choosing our hotel while in the Pensacola area and for the time to submit your feedback online. We are gald to know that your extended stay was pleasant and that our fully equipped kitchen suites met your standards. We take pride in our warm hospitality and work every day to satisfy all guests needs.... More

Pensacola, Florida
1 review
5 of 5 stars Reviewed February 18, 2014

The staff were awesome and the rooms were very great, many great amenities. Special shout out to Shay and Melanie great and very helpful team members they are awesome about customer service. The room attendants were very courteous and really made us feel at home.

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Ifarley2014, We are pleased to know that you enjoyed your stay with us. Thank you very much for your nice comments about the rooms, the staff, and the time you took to fill out this survey for us. I will share your feedback with Melanie, Shay and the housekeeping team. We take pride in the service we provide and... More

Chicago
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 10, 2014

This is a nice basic hotel. We chose it because we needed a full kitchen. While the room was a bit tight --there is not an extra spare inch in the kitchen, for example-- it was functional. Our room was clean and well maintained and the kitchen included all the basics we needed for meal preparation. There is a small... More

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tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Greetings Chicagomom! Thank you for staying with us and sharing your feedback. I am glad that our full equipped kitchen accommodated your needs and that you enjoyed your room as much as the warm hospitality of the staff. The room description you provided is for our standard studio with a sofa sleeper. If you travel again to the area, I... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

After having an awful experience with another local motel, the towneplace suites was excellent. Continental breakfast, great service (even with checking in at 2am), and clean rooms is what I experienced.

Was this review helpful? Yes
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Jayda, Thank you very much for the time to submit this review. We are happy we had the opportunity to take good care of you while in Pensacola. We trully appreciate your feedback regarding the cleanliness of our rooms and our breakfast. I hope to see you staying with us again during future trips to the area. Sincerely, Johanna Allard... More

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Additional Information about TownePlace Suites Pensacola

Also Known As:
Towneplace Suites Pensacola Hotel
Towneplace Suites Pensacola Hotel Pensacola
Pensacola Towneplace Suites
Address: 481 Creighton Road, Pensacola, FL 32504
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Pensacola
#15 Family Hotel in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Pensacola 2.5*
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