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Holiday Inn Express Pembroke Pines-Sheridan St

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14651 NW 20th St, Pembroke Pines, FL 33028
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Holiday Inn Express Pembroke Pines-Sheridan St
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Holiday Inn Express Pembroke Pines-Sheridan St
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106 reviews from our community

Traveler rating
    38
    43
    11
    7
    7
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42
23
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SHROPSHIRE UK
Top Contributor
212 reviews 212 reviews
190 hotel reviews
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good, . Quietly situated. Didn't want to drive again in the evening so walked across car park to Wendy's--big mistake--but can't blame the hotel for that! hotel. Free parking on site. Friendly, efficient reception. Large room. Good wifi. Would certainly stay again.

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Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed Feb. 17 - 20, 2015. Nice room, king bed with sofa sleeper. It would be nice if the bedroom was separated from the living room/kitchen area. Mini kitchenette with sink, microwave and mini fridge. Bathroom was adequate and clean. Our one complaint is that the pool area with hot tub closes at 6:00 pm. This is not good.... More 

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Kingston upon thames
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

On the outskirts of Miami close to the freeways, nice sized clean modern rooms with everything you need. Friendly staff, the free breakfast was good for a quick bite before you head out. Pool area seemed well looked after. No bar or restaurant , but plenty within 10 min drive.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Nice size room, but strangely configured. We are used to sleeping in a kingsize but are fine sleeping in a queen. This room had two small queens and we ended up sleeping in separate beds, also due to the air flow, it was either blowing freezing cold air or the room became too warm, we were unable to regulate the... More 

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Old Man Bay, Grand Cayman
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is nice and the customer service is good. The only complaint I had was it was difficult to find parking. The hotel is situated close to a major highway so attracts a lot of truckers and their big rigs take up too much space in the parking lot. The location is okay - close to a supermarket... More 

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Orlando, Florida
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 2, 2015

I visited this location for a family wedding. We were never given a group rate. They played like they never heard of the wedding party. They were not friendly. I reserved a King size suite and found it so small I had to rent another one. Upon, check out...I was questioned about a wash cloth that was never given to... More 

Was this review helpful? Yes 1
Jackie S, Front Office Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review

Dear Nminier, Your group was offered a discounted rate for the wedding block which did not make reservation within a specific time frame and that rate was no longer available at the time of check in. The group contact never did respond to the Director of Sales email in regards to the rooms being held for the wedding block. Hence... More 

Melbourne, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014 via mobile

Great customer service, great people. Maria is great. She is always willing to go the extra mile to help the customer. The only con, like in almost all Holiday Inn Express is their fitness room, it is very small, the stationary bike has a broken display, the threadmill is out dated and no weights.

Was this review helpful? Yes 1
Jackie S, Front Office Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review

Thank you for choosing Holiday Inn Express Pembroke Pines and taking the time to share your great experience on Trip Advisor. Our Staff and I take great pride in providing excellent customer service for all of our guests. I will share your feedback with them. Thank you again and we look forward to seeing you again on your next trip... More 

Pembroke Pines, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

Extremely clean hotel, a mile from a movie theater, grocery store, fast food, mall and highway. Quiet hotel with complimentary breakfast every day. Hallway smelled weird on the first floor but other than that is a nice hotel. Check in staff was friendly and nice as well.

Was this review helpful? Yes 1
Jackie S, Director of Sales at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review

Dear Taylor C, Thank you for choosing Holiday Inn Express Pembroke Pines and sharing all the great comments you had about our Staff. I will definitely share your feedback with them. We take great pride in trying to always exceed our guests' expectations. Thank you again and we look forward to seeing you again on your next trip to Pembroke... More 

Las Vegas, Nevada
Top Contributor
268 reviews 268 reviews
97 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed here for one night on business. It is close to the highway 75. The check in staff was helpful and friendly. Parking was free. Location was good, close to business and restaurants and shopping. The room was clean, nothing special. It was quite at night, no problem with sleeping. Breakfast was pretty standard.

Was this review helpful? Yes 1
Jackie S, Director of Sales at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review

Dear TomY, Thank you for your review on your stay with us and taking the time to share your experience on Trip Advisor. Our Staff and I take great pride in providing excellent service for all of our guests. I will share your feedback with them. Thank you again and we look forward to seeing you again on your next... More 

Conyers, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

Th is was a very nice and quiet hotel. The WiFi was awful and kept dropping in and out. The business center was a bit nerve racking as I needed to print a document and had to ask several times for help. The front desk personnel were really nice and very friendly and helpful.

Was this review helpful? Yes
Jackie S, Front Office Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review

Dear ConnieB, Thank you for taking the time to share your experience on your stay with us. We apologize for the issues you had with our WIFI. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your comfort and satisfaction. Once again thank you... More 

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Additional Information about Holiday Inn Express Pembroke Pines-Sheridan St

Address: 14651 NW 20th St, Pembroke Pines, FL 33028
Phone Number:
Location: United States > Florida > Pembroke Pines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pembroke Pines-Sheridan St 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express Pembroke Pines-Sheridan St Hotel Pembroke Pines
Holiday Inn Pembroke Pines

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