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All 43 Panama City Beach hotels

Hotel at the Boardwalk Beach Resort

2.5 of 5 Resort   |   9600 South Thomas Drive, Panama City Beach, FL 32408 (Formerly Howard Johnson)
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246 reviews from our community

Traveler rating
    14
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    31
    43
    134
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68
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I picked this hotel based on some reviews i read online. Either they were paid for their review or they were members of the staff as this was one of the nastiest hotels I have stayed at. The only positive thing i can say is the place is on the beach. Going to one of the two pools there were... More

Was this review helpful? Yes 1
Fort Walton Beach, Florida, USA
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Three properties, the condos and two hotels. We stayed in the Dunes hotel. Yes, the hotel is old and not well maintained. Room had institutional green green walls and 1 picture. Absolutely no vacation ambiance. Could have been in a Motel 6 anywhere. BUT, our check-in was fast, room was cool and clean, everyone we met was pleasant and helpful,... More

Was this review helpful? Yes 1
Swansea, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location was superb right on the beach and within walking distance to bars clubs and resturants. The rooms wore below hotel standards and the noise from the family next door was awful and woke us up at 7am each morning. The pool was nice and so was the onsight bar. Friendly staff too. I would stay again if it... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

The beds were too small and extremely hard and uncomfortable. The room need serious updating. Overall we was very disappointed. We left two days early from our week stay because of the poor accommodations. The staff was extremely rude and not helpful at all. We travel to PCB twice a year and all our other experience was wonderful besides this... More

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Ozark, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

If you are planning on just needing a place to shower and catch a few hours of sleep this is the place, otherwise keep looking . Housekeeping actually beat on our door at 9:15 in the morning despite the do not disturb sign on the door AND that checkout is at 10:00..... I informed her we were packing and leaving... More

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Brunswick, Ga
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got a decent walk in coupon rate on a Sunday for this hotel, because it was the only one offered on the beach that allowed dogs for a fee. The lady @ the desk allowed me to upgrade to a oceanfront room for a extra $10 (this on top of pet fee of $15). However, once checked in she... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Holy cow was told when we booked, room were recently remodeled !!! NOT TRUE....place is a dump mold everywhere in bathroom no where to hang any clothes.had to have keys rekeyed twice ...got room as package for summer jam.unless we find another resort won't return

Was this review helpful? Yes 1
Moody, Alabama, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great hotel for a weekend in Panama City IF you like being on Thomas Drive. It was loud and crowded and we were surrounded by teenagers. But it was clean and secure and me and my child had a great weekend. NOTE: No chairs on the balconies or in the rooms, so bring your own!

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BoardwalkBeachResort, Public Relations Manager at Hotel at the Boardwalk Beach Resort, responded to this review

Dear Karen H, Thank you for taking your time to write this review. We appreciate your honesty and willingness to help our future guests make the most of their vacation, by providing a quality review. Please come back to see on your next trip to Panama City Beach, FL. Thank You, Boardwalk Beach Resort Hotel & Convention Center Guest Satisfaction... More

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

Things started going bad once we gave them the bulk of our payment for everything. The lady we delt with tried to squeeze 3,000 more dollars out of us for verious reasons that were not in the contract or emails we have discussed over the past year. We had to get a lawyer to stop this issue. Once we got... More

Was this review helpful? Yes
BoardwalkBeachResort, Public Relations Manager at Hotel at the Boardwalk Beach Resort, responded to this review

Dear Jac H, Thank you for taking the time to write this review. We enjoyed hosting your wedding and wedding party. We are happy to hear that you were pleased with the customer service that you received from both our catering and cleaning staffs. We are also concerned about your apparent negative experience with some of the rest of our... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is disgusting. So much so that we packed up our belongings at 10 pm to drive 2 hours back to Pensacola because we were so grossed out. The room was filthy, and the bathroom had dirt and mold all over it. We originally asked to see a cleaner room but it was just as dirty as the one... More

Was this review helpful? Yes 1
BoardwalkBeachResort, Public Relations Manager at Hotel at the Boardwalk Beach Resort, responded to this review

Dear Jenzer1986, Thank you for taking the time to write this review. We are concerned to hear about some of your complaints. We would like to look more into your review, but first we need more information about your stay. Please email details of your stay (room number, name on the reservation, etc) to GuestSatisfaction@BoardwalkBeachResort.com. Thank You, Boardwalk Beach Resort... More

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Additional Information about Hotel at the Boardwalk Beach Resort

Address: 9600 South Thomas Drive, Panama City Beach, FL 32408 (Formerly Howard Johnson)
Location: United States > Florida > Florida Panhandle > Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel at the Boardwalk Beach Resort 2.5*
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Also Known As:
Hotel At The Boardwalk Beach Panama City Beach
Resort At The Boardwalk Beach

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