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Casa Loma Inn

2.0 of 5 13615 Front Beach Road, Panama City Beach, FL 32407
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Casa Loma Inn
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Casa Loma Inn
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253 reviews from our community

Traveler rating
    51
    66
    36
    32
    68
See reviews for
78
50
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Having several "free nights" coming from hotels.com, we decided to spend the night in PCB since we had to pick our boat up early the next day. All we needed was a shower and a few hours sleep after the drive down from Atlanta. The Casa Loma was one of the hotels in the area that participated in the "freebie"... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear MikiW57, Thanks for the review. We are delighted to learn that you enjoyed your stay. We look forward to you staying with us again. Sincerely, The Casa Loma Family More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So first of all, I know you get what you pay for. When I booked the room, I anticipated it not being perfect because the price was so low. But I quickly realized that I had made a mistake when we checked in. Had it not been so late at night when we got there, I would have just cut... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear eharris77, Thank you for your feedback. I am deeply saddened by your experience. The bathtubs you mentioned are only on first floor units and we are currently in the process of replacing them. We are dedicated to pest control and I apologize that your trip was disrupted by an uninvited guest. I assure we are addressing your concerns. Sincerely,... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked in needing place.to stay because of busted water line at our home and all day for 2 days ppl worked above us jackhanmering. My husband and i couldnt even talk to each other it was so loud. Hotel wouldnt move us rooms or refund. It is november 7 and b going on a whole year. Management rude and no... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear stephzuri, Thank you for your review. I am deeply saddened by your experience. We are currently in the process of renovating the property and it does create some noise disturbances during the day. I am sorry for the indifference of the staff and I assure we are making changes. There has been a recent change in management of the... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I see all of these reviews about how the rooms are great, but as soon as we got to the hotel it was a mess. drove 16 hours to arrive at a bad hotel sucked. service was good but overall room sucked. very small. couldn't even fit 2 people in the bathroom. dirty shower. stayed for 1 night it.. it... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear alisacapra92, Thank you for your review. I am deeply saddened by your experience. The storm you mentioned was a heavy tropical system that created water damage throughout the beach. I apologize for the inconvenience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your... More

Enterprise, Alabama
1 review
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay- check in service was prompt and courteous. I loved being able to go out on the balcony and see the view of the ocean, being beach side and not having to pay big $$. We were down for Thunder on the Beach and Casa Loma was a big part in making our trip so wonderful. Will definitely... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Theresa B, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, The Casa Loma Family More

Tifton, Georgia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

My wife and I have stayed at Casa Loma each fall many times with the only bad thing about our stay being having to leave for home. The staff is always friendly and helpful to any of our needs. The property, though older is attractive and well maintained. We were especially pleased to see patio and walkway railings being refurbished.... More

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Steve L, Thank you for your review. I am overjoyed to hear that you enjoyed your stay. We work hard to make Casa Loma one of the cleanest properties on the beach. I look forward to you staying with us again. Sincerely, The Casa Loma Family More

Montgomery, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014 via mobile

When going on a trip, I rarely stay at a big chain location. We always prefer to search out that diamond in the rough, and we have definitely found it! Being located at the front of the "strip" leaves the peace and quiet that I most desperately want when I find the time to leave the stresses of the real... More

Was this review helpful? Yes 1
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear sandradee50, Thanks for the feedback. We are so truly happy that you found our little piece of serenity. We believe that you also get the best view on Panama City Beach when you stay with us. We hope to see you again soon. Sincerely, The Casa Loma Family More

Temple, Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

We were very surprised when we arrived. The plan and expectation was to have some rinky dink hotel that didn't break the bank so we could just stay on the beach. We were so pleased when we arrived. The staff was great and couldn't believe how well kept this property was. We had a terrific time - Thanks for the... More

Was this review helpful? Yes 1
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Brandi B, Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again. Sincerely, The Casa Loma Family More

1 review
5 of 5 stars Reviewed October 15, 2014

Hello we stayed there over the past weekend and loved it the staff was so helpful and even held my room after my card declined nice quiet place to stay will back in the future the only missing was a micro fridge but that wasn't really a big deal

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear THOMAS P, Thanks for your review. We are delighted to learn that you enjoyed your stay with us and we look forward to seeing you again in the future. Sincerely, The Casa Loma Family More

Zebulon, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 9, 2014

i wanted a small place where I didn't have to ride an elevator for 15 minutes to get to the beach. the place was very clean, close to the beach and convenient. They also provided free beach chairs and umbrellas. The guy actually set it up for me! they also give you a free bag of ice per day. The... More

Was this review helpful? Yes 1
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear sherry t, Thank you for your review. We are delighted to learn that you enjoyed your stay. I apologize for the inconsideration of some of our guests. We hope to see you again soon. Sincerely, The Casa Loma Family More

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Additional Information about Casa Loma Inn

Address: 13615 Front Beach Road, Panama City Beach, FL 32407
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Casa Loma Inn 2*
Number of rooms: 100
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Also Known As:
Casa Loma Hotel Panama City Beach
Casa Loma Resort
Best Western Casa Loma Hotel
Best Western Panama City Beach

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