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Casa Loma Inn

13615 Front Beach Road, Panama City Beach, FL 32407
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360 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Booked with hotels.com. Paid $180. Not bad for the weekend. Decided to stay for the week because its pretty. $400 and about 15 hrs later the construction starts. Mexican music and jammers on pipes starting at 8am every day. I get us moved to another room and now we're in front of this little staging area for the job. Mexican... More 

Helpful?
Thank Robert E
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Robert, Thank you for your feedback and bringing this to our attention. What you have mentioned is not the quality of service that we are known for providing to our guests. Our General Manager would like to discuss the issues you experienced in more detail so that necessary changes can be made. Please contact the hotel and ask for... More 

Columbus, Georgia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

"If it's too good to be true, it probably is..." We found Casa Loma online for a last minute deal we couldn't refuse. With beach front views with what looked like a cozy, well maintained room, we booked and headed south for the weekend. However, immediately upon arrival we were ready to flee. We called ahead and were told check... More 

Helpful?
Thank heather B
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Heather, Thank you for your feedback. It is extremely important to us as we strive to improve guest satisfaction. I am glad that you enjoyed our beautiful view of the gulf however I am deeply saddened that your stay was not as enjoyable as it could have been. It’s very important to us that you have a comfortable and... More 

Travelers are raving about these Panama City Beach hotels

Bartow, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location and excellent price. Staff was friendly and helpful. We were allowed to check in a little early (a godsend after driving over six hours). Plenty of space in our standard room so we didn't feel cramped. The view from our room and private balcony was amazing!!! Heated pool was warm enough to swim in even in January. Easy... More 

Helpful?
Thank Dreana M
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Thank you Dreana for taking the time to review your stay with us. We are thrilled to hear that you received great service, since customer service is one of our main priorities and our team members are here to make sure you have a fun and memorable beach vacation. We are also pleased you were able to take advantage of... More 

Fort Smith, Arkansas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great location. Directly on the beach. This is by no means a 5 star hotel but I also didn't pay the 5 star prices. This was a girls trip where we spent a few days on the beach. We got into town early and went by to see if we could check in and they weren't quite... More 

Helpful?
Thank TNT823
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear TNT823, Thank you for your wonderful review. Our hope is that you had a wonderful beach vacation here with us. I am also delighted to hear that our staff helped make your stay more enjoyable. Guest satisfaction is extremely important to us and so we enjoy hearing how much you enjoyed your stay with us. We can't wait for... More 

Lake Ozark, Missouri
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It's not a 30 story 50 million condo place (which to me is a good thing). Back to a simpler, smaller time. We had a two room suite and it was just perfect for a couple of teens and me (the mom LOL). A great value, the view was gorgeous and the place was quiet (even on New Year's Eve).... More 

Helpful?
1 Thank Debbilou2014
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Debbilou2014, We are glad to hear that you enjoyed your New Year's Eve here on the beach with us! Our goal is that every guest has a fun and memorable beach vacation and we are glad that you were able to enjoy our perfect location overlooking the Gulf of Mexico. We look forward to having you as a guest... More 

Atlanta, Georgia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

I was for the most part pleased with this hotel. Check in staff not very friendly. During check in I just felt the did not seem to interested in checking me in. One of the girls was more interested in her phone. Went down one other time. One was eating a bag of chips and sent me to the other... More 

Helpful?
Thank UserEKS
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Thank you for taking the time to review us on trip advisor. It is our hope that every guest staying with us has an enjoyable beach vacation. We are thrilled that despite the issues you mentioned that you enjoyed your stay with us. After reading your description, I wanted to apologize that we did not provide you with the exceptional... More 

Bentonville, Arkansas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 31, 2015

We enjoyed our stay here. Was a mostly private beach..great sand. Friendly staff. Rooms are nothing super fancy but good for the value. Every room has a beach view. Close to plenty of attractions. Wish we had more than two nights here. If you don't bring your own shade, there are chairs and umbrellas for rent. The one negative is... More 

Helpful?
1 Thank Brian J
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Brian, Thank you for your feedback. We are thrilled that you enjoyed your beach vacation with us. We do have a wonderful location directly on the beach. We hope you will come back and stay again soon. Sincerely, The Casa Loma Family More 

Champaign-Urbana, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 31, 2015

If you care about a low price, a clean room, and friendly staff, then this place is for you. If you are picky about all the other stuff, then maybe you should pay more and go somewhere else... There is a lot of small stuff that people can and do complain about: the bathroom is small, the flush on it... More 

Helpful?
1 Thank bruce4445490
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Bruce, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We treat every review as a chance to improve and we have passed along the comments about the issues you experienced so that they can be corrected. Our goal is that every guest has a fun and memorable beach vacation. We... More 

alabama
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 15, 2015

Stayed here during the Emerald Coast Cruzin car show Nov. 13-15. The good......Got a great rate and front desk staff were pleasant and helpful. Had a problem with the safe in the room and maintenance arrived and fixed the problem within minutes. All rooms face the gulf with a beautiful view. The floors are tile so felt clean. Beds okay... More 

Helpful?
3 Thank TIPPITRIP
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear TIPPITRIP, Thank you for your feedback. It is invaluable to us and helps us to improve. We are in the process of the renovation but I have also forwarded your comments to the rest of the staff so we can make sure that those issues are fixed. I am thrilled that our staff helped to make your stay more... More 

Edmonton, Alberta, Canada
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 9, 2015

We spent four nights in room 402, we wanted to stay another five nights as the location is so good but unfortunately the smoking guests were more than we could handle. Our room had a king bed and a fantastic view of the gulf, the hotel being right on the beach. The room was reasonably clean, the staff were helpful... More 

Helpful?
1 Thank Brian-holder
CasaLomaPCB, General Manager at Casa Loma Inn, responded to this review

Dear Brian-holder, Thank you so much for your feedback, it really is invaluable to us. I am glad that despite the inconveniences you experienced that you were still able to enjoy your stay with us. We are in the process of renovating our property and improving our WiFi. I hope you will give us another try in the future so... More 

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