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Casa Loma Inn

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13615 Front Beach Road, Panama City Beach, FL 32407
Best prices for: 1 room 1 guest
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Casa Loma Inn
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Casa Loma Inn
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265 reviews from our community

Traveler rating
    56
    67
    38
    32
    72
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81
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Casa Loma, is the best, great staff, clean rooms, great maintenance, no better, cleaner pool , and landscape around the pool in Panama City beach...Prices are unbeatable as well. I've been staying at the Casa Loma for over 30 years, with family, children, and grandchildren. Also just adults, very relaxing and enjoyable place to have fun, without all the craziness.... More 

Was this review helpful? Yes 1
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear HelenYork01, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, The Casa Loma Family More 

Tampa, Florida
1 review
1 of 5 stars Reviewed 1 week ago

By far the worst hotel I've ever stayed in. They did not clean our room once. We drove 14 hours from New Jersey and we weren't allowed to use their restroom until we checked in, after spending $732 dollars for 3 nights. The women at the front desk are very rude and not helpful at all. Don't waste your money,... More 

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear CassidyFanning, Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes. Sincerely, The Casa Loma Family More 

Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

One of the worst places I've ever stayed on vacation. The rooms were extremely outdated, multiple damages, and I felt the need to wear flip flops every time I showered. Cockroaches were found in rooms of other guests and housekeeping didn't come half the time. When they did come, they would only knock on the door to see if we... More 

Was this review helpful? Yes 2
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear HannahNoel1117, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, The Casa Loma Family More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

For starters their room is dimly lit, with dirty tile flooring. We walked into trash in our room on the counter. The stove has rust & the fridge has rust IN IT! The cabinets are falling apart. The dishes are dirty inside. The beds were made surprisingly. Unsurprisingly, the sheets were dirty with crumbs, food, & HAIR in them! When... More 

Was this review helpful? Yes 6
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Lindz00, Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes. Sincerely, The Casa Loma Family More 

Madoc
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed February 18, 2015 via mobile

It was a cozy room needs alittle updating but has a beautiful view of the ocean and a well stocked kitchen...staff were awesome...mattresses were alittle uncomfortable updates with this would be smart!!

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again. Sincerely, Shelly Ubrey General Manager More 

drummondville, qc
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 1, 2015

booked through Expedia on line..... I checked in after a 9 hour drive ( tired and in need of a good rest). I opened the door to the room and immediately saw a big bug in the wash bassin. I took pictures and went to front desk to show them and immediately checked out....I then had to find another hotel... More 

Was this review helpful? Yes 4
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear glenoco, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, The Casa Loma Family More 

Nashville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

We came down for my boyfriends 21st birthday & we were able to fit 5 of us in the room. Everything was clean & towels/soaps were replaced daily. We were even able to get some extras since there were a lot of us. Only thing I would change about the housekeeping is either leaving a cheap little broom in each... More 

Was this review helpful? Yes 2
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Blake M, Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again. Sincerely, Billy Alam General Manager More 

Dawsonville, Georgia
1 review
5 of 5 stars Reviewed January 21, 2015

We will return as soon as we can and we will stay here. If we had a problem with anything the front desk was very quick to respond and solve it. We loved sitting on the beach and at the beautiful pool area. It was a very tropical feeling. It was located close to everything we needed. Although we requested... More 

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Susan E, Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again. Sincerely, Billy Alam General Manager More 

Spring Hill, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

We loved our stay here, this was our second time here. The rooms are huge, clean and what a view. Every room has an ocean view. The hotel is located close to the mall and restaurants. We walked on the beach very day and loved enjoying the views from our balcony. We cannot wait to go back.

Was this review helpful? Yes
Russell K, General Manager at Casa Loma Inn, responded to this review

Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Stuart, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2014

Yes this is a "Spring Break" town. Very few hotels on the beach are more than two or three stars. BUT, Casa Loma fits all your needs. Ocean view, centrally located, clean pool, pretty landscaping. The rooms are fine. We had a kitchenette and it served it's purpose well. I personally love the old Florida funky vibe. It's perfect for... More 

Was this review helpful? Yes 1
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear cramyourtoes, Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again. Sincerely, The Casa Loma Family More 

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