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Country Inn & Suites By Carlson, Panama City Beach, FL

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10241 Clarence Street, Panama City Beach, FL 32407
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Country Inn & Suites By Carlson, Panama City Beach, FL
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Country Inn & Suites By Carlson, Panama City Beach, FL
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125 reviews from our community

Traveler rating
    38
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    24
    18
    12
See reviews for
32
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6
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgetown, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The rooms are not the best. The front desk clerks are rude and not very helpful. There is a continental breakfast but the food is the same every single day. I stayed at the hotel for a week and nothing at the continental breakfast changed. Also when I was eating breakfast the housekeepers were up there getting their plates as... More 

Was this review helpful? Yes
dizpatel, Front Office Manager at Country Inn & Suites By Carlson, Panama City Beach, FL, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. Thank you again for your feedback. More 

2 reviews
2 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for two nights in this hotel. Unfortunately, our room smelled of mildew and overall it was very humid in the room. There were stains on our bed sheets. Breakfast was quite bad. However, the bathroom and the wifi were quite OK. // Linda Johansson (Sweden)

Was this review helpful? Yes
dizpatel, Front Office Manager at Country Inn & Suites By Carlson, Panama City Beach, FL, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. Thank you again for your feedback. More 

Travelers are raving about these Panama City Beach hotels

New Orleans, Louisiana
1 review
2 of 5 stars Reviewed 1 week ago

Outdated, needs work, friendly service, close to everything but overall not happy with the stay. We were told "hot breakfast " there only two items that were hot everything else was more like dry bread. Could not have condiments brought to me, had to go to the front desk and pick items up, pool area was disappointing. The room was... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
dizpatel, Front Office Manager at Country Inn & Suites By Carlson, Panama City Beach, FL, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. Thank you again for your feedback. More 

Albany, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

Im a Club Carlson Concierge Elite member & I stayed the 27th of March. I must say my stay was awsome! The hotel is in a great location & very clean. The staff was amazingly courteous, professional, & detail oreinted! They upgraded me to a suite & provided me with a gift bag as thanks for being an elite rewards... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2015

PJ at the Front desk lacks customer service skills and business Etiquette. The assistant manager displays a "Don't care attitude". There is no follow up on issues. Checked in to the hotel arrived at my room and there was stain on the sheets. There was an extra set of sheets with lip stick marks. Requested new sheets and these sheets... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
dizpatel, Front Office Manager at Country Inn & Suites By Carlson, Panama City Beach, FL, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More 

Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Great place to stay in PCB. Easy walk to beach, food, and bars. Staff took care of everything we needed. This is my second time staying here. I would stay here again. Rooms are nice and spacious. Pull out couch is even comfy.

Was this review helpful? Yes 1
Americus, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2015

Very good accommodations--staff very helpful. very close to everything. Very quiet and close to a lot of activities. I am a scuba diver and it is close to all the dive shops. I had to check out early because the boats did not go out and they understood.

Was this review helpful? Yes 1
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