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Shores of Panama Resort

9900 S. Thomas Drive, Panama City Beach, FL 32407
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454 Reviews from our TripAdvisor Community

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Covington, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This place is great ..love it .money well spent .my view was the best I have ever had .the staff was friendly and professional. .the pictures don't do it justice. We was having a little hot water problem and someone was sent up in a very timely matter and was fixed ..I will be back

Helpful?
1 Thank Steffany S
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was everything I expected and more , really nice place !! Staff was very nice and professional! Great views and pool deck was the best of all , the beaches were clean ! With out a doubt would come back again :):):):):):):):):):):):):)

Helpful?
1 Thank Tiffany S
Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

No matter what you do DO NOT BOOK HERE! The pictures look way better online than in person! This place is a rat hole! The front desk is clueless and rude! Hidden fees so be prepared! The manager Rachel is a joke and had no clue how to run a business. She is horrible and so rude! She should be... More 

Helpful?
4 Thank Amy P

Travelers are raving about these Panama City Beach hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is a deff do not stay there vacation! Stayed here front desk was very rude. Room had dirty towels and dirty sheets on bed. Great View though... Parking deck was horrible People will park in your parking spot and the front desk can't do anything about it.. The beach area was not clean nor was the pool area.... The... More 

Helpful?
2 Thank VapeKing21
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016

One of my close friends booked us an condo their for my 21st birthday. When checking in front desk staff was very sweet. Loved having security on property at all times, and right in front of the property to direct guest in the correct direction. Once when up to the room feel in LOVE! The one bedroom with bunk room... More 

Helpful?
3 Thank Andrew T
Tom D, Manager at Shores of Panama Resort, responded to this review

Hi Andrew Thank you for your review. It sounds like your friend had a fantastic birthday! We are so proud of our property and it's amenities and so happy that you enjoyed them. We look forwarded to having you stay with us in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

I needed a spot for a "staycation" to celebrate a friend's birthday and the New Year and chose Shores for it's amenities. The girl at check in was hilarious, and we got lucky because there was only one person ahead of us and we got great parking spots and an awesome room on the top floor! Our room was clean,... More 

Helpful?
2 Thank Joselynne F
Tom D, Manager at Shores of Panama Resort, responded to this review

Hi Joselynne Thank you so much for your review! We love hearing positives about our beautiful property and staff. More 

Galena, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015

After waiting 20 minutes for a front desk person to arrive, so I could check in, the girl at the desk told me I had to drive down the road to check in at a different building (because I made reservations online) Shores was "closed" for the winter. She said she was just there for owners and long term stays.... More 

Helpful?
1 Thank Mary R
Tom D, Manager at Shores of Panama Resort, responded to this review

Hi Mary Thank you for your review. Shores of Panama has multiple companies that manage units in the building. There is only one rental company located onsite. I have looked at several of the management companies sites and they do explain how and where to check in through their site and/or confirmation letters. However, I am not sure of which... More 

Lenoir City, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 10, 2015

Hidden cost and poor customer service define this resort. The fun begins at check-in when the hidden charges start to pile up. If you want to use the pool, beach access, exercise room you have pay to play. We experienced a middle of the night flooding adventure from a water heater leaking on the floor above us, which is unavoidable.... More 

Helpful?
3 Thank allen s
sh1230, General Manager at Shores of Panama Resort, responded to this review

Hello Allen, Moving rooms in the night doesn’t sound like the relaxing vacation we want for all of our guests. We are sincerely sorry about the water heater issue, but mostly for not offering the help you needed. We understand that interactions with people play an important part of every experience. We’re also sorry to hear about any confusion about... More 

Windermere, Florida
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed November 11, 2015

This is a true case of a great location. The beach here is spectacular and the resort is close to just about everything you could want in PCB. It is an older property and could use some extensive updating. We were there for Ironman FL week and it served our purposes perfectly. My guess is that it is a big... More 

Helpful?
4 Thank Jim T
sh1230, Guest Relations Manager at Shores of Panama Resort, responded to this review

Hello Jim, The Ironman is for true athletes; congratulations! We’re glad you chose us for your time in Panama City, and even happier to hear you loved the views and the beach. At Shores of Panama, we love to give our guests the best of both worlds—a great location right on the beach on the Gulf of Mexico, and a... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 29, 2015

My wife and I stayed here summer of 2015. In 30 years of traveling, this is by far the worst place to stay. When we arrived, the room hadn't even been cleaned yet. Urine on the toilet, dirty towels all over, garbage all over carpet, dresser drawers broken and hanging out, garbage cans tipped over, VERY FILTHY carpet and furniture.... More 

Helpful?
3 Thank Randy B
sh1230, General Manager at Shores of Panama Resort, responded to this review

Hello Randy B, We’re sincerely sorry your room wasn’t beautifully clean upon arrival. Our housekeeping team works hard to keep all of our rooms ready for our guests, and we apologize this was not your experience. We are bringing your concern to the attention of our team immediately. We’re also sorry about any debris on the beach or pool area.... More 

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