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My wife and I stayed at the Sunbird through Emerald Beach Properties Aug. 29th through Sept. 2. We stayed in condo 1008W “Hugo’s Sugar Shack”. I gave it a 3 star only because of the location and view. Great view but your neighbors can see you. Bad smell in condo. They said it was from cleaning but the smell was just as bad when we left as when we checked in. The bed was uncomfortable, sand on the floor through out the condo, hairs on the floor, used bar of soap in shower, dried up food spills on counter, and thick dust on the ceiling fans. The thermostat would only go as low as 69 degrees. It was hot in the bedroom at night. They had a ceiling fan in there but if you turned it on high, I think it would have fallen. Wasn’t given the gate code for September so we couldn’t get back in when we went out on Thursday. Guard wouldn’t let us in the gate without the right code. Luckily another guess gave me the new gate code. Not a bad condo just needs some TLC.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunbird Condo complex is clean, the decks are nice the pools are, also. Michelle, in the office, is incredibly helpful. There are onsite laundry facilities that take coins as well as debit/credit cards. Laundry soap, dryer sheets, etc are available in the Home Owners mgmt office. Also t-shirts are for sale in that office. Gates require a keypad entry so it’s private. There is a gated entry to Pineapple Willy’s, as well. Along with gated parking lot.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip:There is one parking spot per unit. You must have a parking permit for entry onto the property.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awesome place to stay. Conviently located. Staff was excellent. Only complaint is unit 606 E the furniture needs to be updated in the worse way + no washer/dryer in unit. Will def stay here again but will request a unit with updated furniture.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful location. But this place is under full construction and the building does little to mitigate the impacts. Swirling trash blowing onto balconies and constant construction noise. The grounds littered with trash and broke elevators. There are numerous buildings in PCB that have been able to bounce back after the hurricane... this is NOT one of them. I would advise anyone to wait before booking until the work is complete or they get a better handle on how to have contradiction and vacations coexist
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Resort Collection, General Manager at Sunbird Suites
Responded Mar 18, 2021
Thank you for providing your feedback regarding your stay at our resort. We do apologize but yes at this time Sunbird Beach Resort is currently undergoing renovations and repairs. Your input is truly appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time staying at Sunbird Condominiums and we were very impressed. We booked through Resort Collection so I can't speak to the quality of other condos. We were in the West Tower room 101. The condo was up to date on appliances and furnishings. It was very tastefully decorated. The bed was comfortable and clean. We originally booked 3 guests but 1 of our guests was unable to come due to work. Had the 3rd guest came a inflatable mattress was available in the room. We had more than enough towels and toiletries provided. Repairs from the hurricane were still being made to the buildings, so as a result the tennis courts were closed but this did not detract from our stay. I believe 1 pool was closed as well but it was not the one closest to us so we were not affected. The pool was clean and cold and the pool deck neatly kept. I did appreciate the use of the gate code(for parking and beach), I feel it provided a safety and privacy as well as ensuring there was ample parking. The only complaint I have is the pedestrian gates in the parking lot were chained and padlocked making it impossible to leave without driving your vehicle or walking the beach. We discovered this one night when we wanted to walk next door to Pineapple Willy's for dinner. Luckily the man working in the guard shack at the gate was returning from the restroom so we were able to run under the car gate when he came through.…
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Date of stay: August 2019
Value
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Room Tip:Room 101 West Tower very clean and updated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ResortCollection, Manager at Sunbird Suites
Responded Sep 6, 2019
We are pleased to hear that you enjoyed your stay at Sunbird Beach Resort. We are still under construction from Hurricane Michael, but that should never keep you from your vacation. We cannot wait to see you again, soaking up the sun, on our white sandy beaches, here in beautiful Panama City Beach, Florida.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time here! The condos are beautiful and spacious! The pool is amazing and the view is phenomenal! It's next door to Pineapple Willy's as well. The location is great and we will definitely stay again!
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Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ResortCollection, Manager at Sunbird Suites
Responded Aug 22, 2019
We are so happy to hear how much you enjoyed your stay with us. I hope you stay with us again for your future vacations. Your feedback is valuable and appreciate the amazing review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst night with no air. No owners of condos fault, but management company should be working 24/7 to repair. Wow. Not a worker nor employee in sight. July heat. Pool closes at 10, but may jump in at 2am
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ResortCollection, Manager at Sunbird Suites
Responded Jul 22, 2019
Thank you for taking the time to place this review about your recent stay at SUnbird Beach Resort. We would like to apologize for the experience that you had on your vacation. Your management company that you booked with should have compensated or moved you, and if that was not done, I recommend that you reach out to them. I sincerely hope that you stayed with the management company whom I represent, so that I may assist you in this manner. The property is still under repair, since the resent hurricane, and that should have been explained to you at time of booking, and currently there are no management companies on site. The A/C issue was being addressed by the Home Owners Association, who worked as quickly as they could to repair the broken water main, which controls the A/C for the building. Again, I apologize, and I hope that you are able to find compensation for an extremely uncomfortably hot and muggy night. We hope to see you again, if not at Sunbird, then at least on the white sandy beaches of Panama City Beach, Florida.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We cannot put into words how beautiful this place is! Yes, it is a little outdated and each unit is different, I'm sure. Truly, our experience was so incredible...from the front desk to the unit itself! We booked through Groupon but the LOVELY girl at the front desk treated us as if we had booked straight through the resort. A lot of times, if people book through a third party, the customer service suffers but this was NOT the case. Her name is Ashley and she deserves a RAISE. She went over and beyond with her hospitality. She explained everything clearly and sent us on our way to enjoy our vacation. The unit was so cute! The decor was beachy and the VIEW WAS INSANE. If we weren't on the beach, we were enjoying the gulf view for sure. This was our first vacation together and this place really made it memorable. We will definitely be back!…
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Date of stay: September 2018
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ResortCollection, Manager at Sunbird Suites
Responded Sep 27, 2018
We are so happy to hear how much you enjoyed your stay with us. I hope you stay with us again for your future vacations. Your feedback is valuable and appreciate the amazing review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ok , So I arrived at check in at another building because the desk closes at the Sunbird at 5 . When I approached the desk and handed them my reservation I was then told of additional charges ( significant ) because I used Groupon and was told these charges were in small print . OK, so I fumed a little , but that is totally my fault for not seeing the charges . We then received our keys and drove to the Resort . As we pulled in there was a line of cars waiting to get in , and we had to wait for a security guard to come open the gate manually . We then load all our stuff up on the carts head to the ninth floor and Walla ...... our keys don't work . I call the desk and the guy literally says " what do you want me to do about it , I'm the only one here " ? He told us we'd have to drive back and get the keys remade . We leave our stuff , drive back to the original desk and get the keys remade . We get back to the resort and only one of the two keys work . Unit was ummmmmm interesting . There was a mirror on the floor , pictures on the floor , and blinds were broke. We then went out to the balcony with paint peeling and the actual railing for the balcony broken and in disrepair . This unit was a mess ! When we came back I opened the sleeper sofa to make the sheets and there were women's fake fingernails, hair , food wrappers , and other trash in the bed . I would not recommend anybody using this company . The money I paid for this unit was comparable to a really nice 1-2bdrm anywhere else in PCB . Will not stay here again .…
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Date of stay: September 2018
Location
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Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ResortCollection, Manager at Sunbird Suites
Responded Sep 25, 2018
We are so sorry your stay was not up to usual standards. Let me assure you your experience is not a typical one and hope you spoke with the onsite manager to further discuss your issues. If you would like to discuss your recent stay with us please contact 850-235-4044 so we can get more information and a resolution. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect Beach location. Great Balcony view of sunrise and sunset. Very clean and excellent amenities. Safe with gated property. Close to all good restaurants. Quiet for relaxation. Definitely will return again
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Date of stay: August 2018
Location
Cleanliness
Service
Trip type: Traveled with friends
Room Tip:we were on the 9th floor. east side. It was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ResortCollection, Manager at Sunbird Suites
Responded Aug 14, 2018
We are so happy to hear how much you enjoyed your stay and our lovely beach front property. Thank you for your great feedback and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
United StatesFloridaFlorida PanhandlePanama City Beach
NUMBER OF ROOMS
288
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