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Paradise Palms

12907 Front Beach Rd., Panama City Beach, FL
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Paradise Palms
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Ranked #28 of 45 Hotels in Panama City Beach
A recent review
5 of 5 stars reviewed yesterday
TylerJana
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317 reviews from our community

Traveler rating
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I read reviews of this place before I booked it and was very VERY skeptical of booking because of negative reviews. I'm so glad I booked it anyway!!! It was absolutely perfect stay for our honeymoon. We had just spent tons of money on a wedding and wanted to save some money on our hotel and we did just that.... More 

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Panama City Beach, Florida
1 review
1 of 5 stars Reviewed 2 days ago NEW

I was appalled at the filth in the elevator, hallways, floors and windows. My room had a 1 inch gap below the door and anything could have crawled in. The decor is from the 1980's and the furniture is old. The ceiling is stucco over the ceiling beams. Honestly, I left and went to another hotel. There was no way... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear oxygenyoga, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, Billy Alam General Manager More 

Stone Mountain, Georgia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at this hotel in late March 2015 it was an enjoyable stay the people were friendly security was ever present and we found the rooms and the grounds very up to par. You get a pretty good breakfast they have a heated pool and an outdoor pool that is really nice they have a little... More 

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Billy A, General Manager at Paradise Palms, responded to this review

Dear Pamela S S, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Tallahassee, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Friendliest staff ever. Hotel is being renovated (meaning the west end is being totally demolished). Lots of cosmetic work needed outside but room was beautiful and very clean. Pool areas were amazing. Balcony offered beautiful view of the beach. Breakfast was same as every other hotel offering continental style - however, they did have packaged sausage biscuits - my fav... More 

Was this review helpful? Yes 1
Billy A, General Manager at Paradise Palms, responded to this review

Dear Laura A, Thank you for your review. I am delighted to hear that you enjoyed your stay. We are currently in the process of renovating the property and I've shared your other concerns with my staff. I look forward to you staying with us again. Sincerely, Billy Alam General Manager More 

Lebanon, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

We had an excellent time and will definitely be back. The staff was extremely friendly and nice and the view from our room was an awesome thing to wake up to each and every morning. The boys (18 year olds) had a blast both on and off the volleyball court and in the pools. Can't wait to revisit Paradise Palms... More 

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Billy A, General Manager at Paradise Palms, responded to this review

Dear SheriW45036, Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again. Sincerely, Billy Alam General Manager More 

Montgomery, Alabama
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not stay here!! Half of the place was literally being torn down.The remaining half had paint peeling off. Parking was a nightmare. Tile floors have never seen a mop. Walked from shower to bed and the bottom of my feet were black. 3 lamps in room and only one worked. Walls are paper thin. I spent all night listening... More 

Was this review helpful? Yes 3
Billy A, General Manager at Paradise Palms, responded to this review

Dear debi w, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, Billy Alam General Manager More 

South Boardman, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel has a great view of the ocean and is centrally located. Wasn't crowded at all while we were there. We just missed spring break which was perfect. Breakfast was ok, need more hot stuff like bagels and a waffle maker. Loved the 2 pools and hot tub. Only complaint is that the stair access to the beach closest to... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear Colby M, Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again. Sincerely, Billy Alam General Manager More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved visiting the hotel... We were greeted with great service and had a clean and comfortable room. Continental breakfast was kind of boring, but it's free. Need to have a kitchen for the price now, but last year wasn't so bad. Our daughter loves seeing the pirate! Oh and awesome having movie by the pool every night.

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear Dee M, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Tulsa, Oklahoma
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my mom and daughter for a few nights. I was able to get a really good deal on the room. When I arrived, I went into parking lot and that side of the hotel looked unimpressive, as did the front exterior of the hotel. But when I opened the door I noticed the lobby was very... More 

Was this review helpful? Yes 2
Billy A, General Manager at Paradise Palms, responded to this review

Dear Crystalyn, Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again. Sincerely, Billy Alam General Manager More 

Franklin, Georgia
Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel was nice, We enjoyed our stay there. The only thing wrong was they were setting up for a young goer concert on the beach and blocked our view and our beach access and they had tractors going all night and day with beeping horns (very annoying). We had the perfect view until we had to switch rooms because... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear Laura040405, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

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