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Paradise Palms

12907 Front Beach Rd., Panama City Beach, FL
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Paradise Palms
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Best prices for: 1 room 1 guest
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Ranked #29 of 45 Hotels in Panama City Beach
A recent review
4 of 5 stars reviewed 1 week ago
patrice727 New Orleans, Louisiana
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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New Orleans, Louisiana
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

room was clean. 24 hour pools are awesome, breakfast a little bit scruffy but no worse than what we expected. parking was fine.customer service was excellent. we left the lights on in the car once and was notified by the front desk. at one point the front door was slightly ajar. we were notified by security personnel who was making... More 

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Billy A, General Manager at Paradise Palms, responded to this review

Dear patrice727, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Ormond Beach, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The sign outside said that they are closing for good! And they should. The building is so gross we had to get our money back. There was caution tape everywhere and we were only there for 5 minutes and we were horrified at the condition of this building, rooms, just everything. DO NOT STAY AT THE PARADISE PALMS! You will... More 

Was this review helpful? Yes 5
Billy A, General Manager at Paradise Palms, responded to this review

Dear Tracy C, Thank you for your review. I am delighted to hear that you enjoyed your stay. We are currently in the process of closing the hotel permanently. Please consider one of our properties in the future. Sincerely, Billy Alam General Manager More 

Chattanooga, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2015

First the good, best price for a beachfront room. Unfirtunately it ends there. Hotel is dingy, outdated and looks terrible. The manager is gonna respond to this and say they are renovating. Thats fine but when i stayed there it looked awful. 2nd night there 2AM security beats on my door. i answer to see them walking off talking on... More 

Was this review helpful? Yes 1
Billy A, General Manager at Paradise Palms, responded to this review

Dear bob d, Thank you for your review. I am deeply saddened by your experience. We are demolishing the Paradise Palms at the end of the season and rebuilding a new hotel in its place. Please consider one of our other properties in the future. Sincerely, Billy Alam General Manager More 

Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2015

I came down to Panama City Beach during spring break. Paradise Palms is a pretty good hotel for the price. All college students were there at the time and the place was booked. Of course there was a lot of noise and people throwing up, but what do you expect during spring break from thousands of college kids after they’ve... More 

Was this review helpful? Yes 1
Billy A, General Manager at Paradise Palms, responded to this review

Dear Armin M, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Hobart, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed June 15, 2015

We loved the view from our room and appreciated the first floor since my husband can not walk up the stairs, and prefered not to use the elevetor. Our room was at the end so we were not right in the middle where people were hanging out, but had easy access to the beach. the cleaning lady was so sweet... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear Janet B, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Lucedale, Mississippi
1 review
1 of 5 stars Reviewed June 12, 2015

We had to stay on the first floor which was very noisy. We did not have a private balcony our gulf view door was right to the hotel's beach access where people would stand, yell up to their friends, stand and talk, and even ask to use our room outlet. During the day teenagers were loud, rowdy, drinking underage, and... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear Kellie T, Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes. Sincerely, Billy Alam General Manager More 

Vina, Alabama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 7, 2015

I see a lot of bad reviews on here so I was surprised that the place really was not a dump. Im not very picky A clean room a comfy bed and a great view. I got all three. Was there construction going on? Yes but I couldn't hear it over the crashing waves right outside my room. I must... More 

Was this review helpful? Yes
Billy A, General Manager at Paradise Palms, responded to this review

Dear N2whitesand, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, Billy Alam General Manager More 

Rowlett
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015

Check in was ok, they had demolition going on just 5-6 rooms down from our room - felt like our walls were coming down. There is a huge spotlight at the pool that shown in our room. The whole place is run-down and does need torn down.

Was this review helpful? Yes 1
Russell K, General Manager at Paradise Palms, responded to this review

Dear Michelle W, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and we are building for the future. Sincerely, Billy Alam General Manager More 

Jacksonville, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 26, 2015

Hotel literally being torn down, very noisy during the day. Hotel extremely old and rundown. The elevator was horribly old, slow and barely working. Room was nice sized and clean but the ceiling had these crazy plastered rafters and looked horrible.

Was this review helpful? Yes
Russell K, General Manager at Paradise Palms, responded to this review

Dear lindalee1111, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and we are building for the future. Sincerely, Billy Alam General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 26, 2015

The hotel would not have been bad if it were not being destroyed. I was shocked they did not warn you before booking and when checking in... Also chocked they would have the cranes bucket slamming into the building while you where there... Surprised the whole building didn't come down.

Was this review helpful? Yes 1
Russell K, General Manager at Paradise Palms, responded to this review

Dear Michael D, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and we are building for the future. Sincerely, Billy Alam General Manager More 

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