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Hampton Inn & Suites Panama City Beach-Pier Park Area

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13505 Panama City Beach Parkway, Panama City Beach, FL 32407
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1 room 1 guest
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Hampton Inn & Suites Panama City Beach-Pier Park Area
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280 Reviews from our TripAdvisor Community

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Traveler rating
    148
    75
    38
    13
    6
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101
64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (280)
  • Mar-May only
    (65)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (46)
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United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was on a business trip. Was clean and staff were very friendly. Would have liked to been in walking distance to Pier Park but it's only about 1/2 mile down. Pool and splash pad for the kids. Had a great stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear Cindy C, Thank you for your kind review. The team and I hope to see you again soon! Regards, Clay More 

Slidell, United States
1 review
3 of 5 stars Reviewed 1 week ago

The Staff was excellent, but the hotel rooms needed attention. There was mold in the bathroom and the carpets felt sticky. I also do not like the blankets that Hampton uses. They would be fine in Alaska but in Florida they are too heavy. The breakfast was very good. I ate there every day during my stay and the attendant... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear Michael J, Thank you for taking the time to let me know about your experience. I appreciate your feed back and the team and I will work on making corrections. I was pleased to see you enjoyed our complimentary hot breakfast. Thanks again and the team and I look forward to having you stay with us again soon. Clay More 

Jackson, MS
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very quiet, pleasant stay. What you would expect from a Hampton Inn. Clean, comfortable rooms with everything working properly. Hotel staff was extremely friendly. The room was a little pricey for a mid-week stay at $200.00 per night, but if they are commanding that ADR, then that's what it is. Would stay her again.

Was this review helpful? Yes
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear MTI64, Thank you for your review and kind words about the team. We will look forward to seeing you soon! Clay More 

madison, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Housekeeping did not clean or replace towels the second day. We came back very late at night to this situation. Unacceptable. Then at 8:00am Sunday morning maintenance was knocking at the door. Tiles were missing in the bathroom and soap tray was dirty. Rm 209 For the price two hundred a night, I expect more.

Review collected in partnership with Hampton

Was this review helpful? Yes
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear Vince B, Thank you for taking the time to let me know about your experience. I would like to apologize for the inconsistency in housekeeping service you experienced during your stay. I do hope you will keep us in in mind for future visits to Panama City Beach and allow us to show you how great we truly are... More 

Columbus, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location relative to the beach, restaurants in the area and Pier Park. Pretty easy to get find and get to. Nice staff. It was a good stay if you really want to spend most of your time on the beach or shopping.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear Jon T, Thank you for your review. I am glad you had a great time at the Panama City Beach beaches and shopping at Pier Park. I hope to see you again soon! Regards, Clay More 

Calera, Alabama
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This location was average. It was very close to Pier Park and PCB. Noticed a small leak in ceiling above the jetted tub. Had a few additional technical issues with the room which were QUICKLY taken care of by the front desk staff Ella. Staff was awesome which made up for the mishaps. Breakfast offered a great variety.

Was this review helpful? Yes
clay w, General Manager at Hampton Inn & Suites Panama City Beach-Pier Park Area, responded to this review

Dear TravelNurse123, Thank you for your review. As a Level 3 reviewer, I greatly appreciate your feedback. I am happy to see that we were able to correct the problems you experienced and that Ella was a stand out for excellent service. Thanks again and I hope to wee you soon! Regards, Clay More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean room. Typical Hampton Inn breakfast. Friendly staff. Short mile walk to public beach access. Manager went above and beyond. There was a metal burr on the door to our room and it caught and ripped my shirt. No big deal. On our way out, I let the person that I think is the manager know so that they could... More 

Was this review helpful? Yes 2
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The header says it all. Right upon entering the place, I got a massive whiff of floor cleaner - and that was there my entire 3 nights of stay. My room smells of stale smoke. Just because it says it's a nonsmoking place, doesn't mean smokers aren't smoking their cancer causing nasties. The breakfast was disgusting. The eggs were the... More 

Was this review helpful? Yes 1
Odenville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

On arrival the desk clerk seem to have an attitude of being bothered by us checking in, we were never greeted by the front desk staff at anytime during our stay, next trip I will look at other options for staying.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Foley, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice place to stay but nothing spectacular; the pool is way too small for the size of the facility; nice splash pad helps to alleviate the small pool situation but not enough. When traveling with children, I always appreciate a good pool in the warm months.

Was this review helpful? Yes 1
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