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Wyndham Bay Point Resort

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4114 Jan Cooley Drive, Panama City Beach, FL 32407 (Formerly Bay Point Marriott Golf Resort and Spa)
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Wyndham Bay Point Resort
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Wyndham Bay Point Resort
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1,539 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newcastle
Top Contributor
75 reviews 75 reviews
39 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The surrounding areas of this place are well kept and beautiful, apart from the construction areas, but that's where the nice things end. We were given a golf 'villa' which was anything but. The entrance had FILTHY carpet and the rest was grubby and badly stained. I had to clean the outdoor furniture before we could sit on it, it... More 

Was this review helpful? Yes
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Thank you for your review. I'm happy to pass along your nice words about the Club 19, the staff and the grounds to their supervisors. Also, please accept our apologies for the condition of your room. We are under a renovation to address your concerns and are also working hard to address these issues in the rooms during the transition.... More 

Half Moon Bay, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This place is terrible. They didn't tell us they were remodeling when we booked. We stayed because our beach house wasn't available until the next day. We were there to spread my parents ashes so it was a sad occasion but we thought that at least staying at this resort one night would be fun for the kids. Wrong! My... More 

Was this review helpful? Yes
Madison, Alabama
Top Contributor
543 reviews 543 reviews
26 hotel reviews
324 helpful votes 324 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful grounds met us when we pulled in but we were soon confronted by an ugly chain length construction fence. It's unfair to rate this place too harshly even though our visit was repeatedly marred by amenities lost to renovation. We stayed here as part of a marriage retreat package and we used the conference rooms daily. They were beautiful... More 

Was this review helpful? Yes
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Thank you for your understanding review and we are glad to hear that you enjoyed your stay despite the current inconveniences of the renovation. And, trust that our internet service is a top priority during our renovation. I'll be sure to pass along your kind words about our banquet staff to their director. I will also discuss the fact that... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

To much to write. Roaches and mice on the property. Rooms were dirty, carpets had many of stains, and smell like mold so bad that I had to ask for some spray to cover up the smell, and asked to be switched to another room but that never happened. I had to ask for face towels and that took forever.... More 

Was this review helpful? Yes
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Thank you for sharing your concerns with us. We do apologize for not meeting your expectations during your stay. I"m sure if the front desk had a open room that would have been appropriate, they would gladly have moved you. This is a challenging transition here at the resort, but we are working hard to meet the needs of all... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

The resort was under construction and the beach access was closed. No wireless internet...had connection issues which cause some personal issues. Lots of work to be done before I would consider another stay.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Thank you for your review. And yes, we are in the process of "a lot of work" to rebuild a better resort for our guests and our internet service is definitely a top priority! We hope you will consider staying with us again in the future. More 

Nashville, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

When my Mom and I booked the Reservation at the Wyndham Baypoint Hotel, we were not told that the Hotel is under construction! Not only is it under construction, but the weeds around it are so high (about 5 feet), you cannot see the little sign that tells you to 'check in' behind the parking lot. The gentleman at the... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Thank you for your review. We are sorry to hear that you were so disappointed with your stay and apologize for not meeting your expectations. I think you may have mistaken our decorative grasses here at the resort and golf course for weeds, as the property is highly landscaped, but I will be sure to have the maintenance department check... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed in worse hotels, but they were in Central America. They're doing renovations on the hotel so nothing was working (including the elevator) and we were put in one of the golf villas, which must be from the 1980's. I certainly hope the renovations do a lot to make this hotel a better place to stay. We left a... More 

Was this review helpful? Yes 1
Charissa T, Guest Relations Manager at Wyndham Bay Point Resort, responded to this review

Well, we're glad you were able to find some positive points to your visit with us. I'll be sure to share your nice remarks about the staff with the front desk manager. And we are working hard to rebuild Bay Point to a first class luxury resort. We apologize for your inconveniences during your recent stay, but hope you will... More 

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