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Bay Point Golf Resort & Spa

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4114 Jan Cooley Drive, Panama City Beach, FL 32407 (Formerly Wyndham Bay Point Resort)
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1 room 1 adult
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Bay Point Golf Resort & Spa
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1,627 Reviews from our TripAdvisor Community

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Michigan
Level Contributor
322 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Several of us booked a spa day and half of us had a great experience and the rest of us had so so treatments. Example: 4 of us had facials and some were over the top and the rest were pretty bad. There wasn't any difference between the Signature Facial and the regular facial even though it cost more. Each... More 

Helpful?
Thank MichiganTess
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Room was ok. Carpet stains several places. deck off the room was full of standing water, useless. the closet did not have any hangers to hang garments. The room had efficient heating and cooling automatically switched from heat to cool depending on whether you wanted it cooler or warmer in the room.

Helpful?
1 Thank John O
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Please accept our apologies for not meeting your expectations during your stay. We are undergoing a renovation to address the needs of the resort and hope that you will consider staying with us again once it is completed. Thank you for your review. More 

Travelers are raving about these Panama City Beach hotels

Villa Rica, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

One star is too high. Booked on hotels.com and paid $89 a night. Paid way too much. Room was filthy. Carpet had not been vacuumed. Sink was cracked and had holes in it. Bed sheets were either dirty or stained. All the furniture was stained. Free internet? Don't try to get that with an iPad or a Surface Pro. It's... More 

Helpful?
2 Thank DataDott
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Please accept our apologies for the issues you had during your stay. I will pass all of your concerns along to our management team. We are working hard to get our renovation completed by Mid-2016 and hope you will consider staying with us again then for a better experience. More 

Oklahoma City, Oklahoma
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 23, 2015

Stayed here from one passing through. Somewhat hard to find and out of the way, thank goodness for google maps on my phone to guide me in! Its location and appearance is very nice. Once on the property the facility was under construction, so check in is a little hard to find and a bit of a walk from the... More 

Helpful?
Thank tloco1979
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Thank you for you review and I will pass along your comments to our management team. We are undergoing a renovation of our main towers, so our current guestrooms are located in our golf villas across the parking lot. I hate to hear the weather was so bad during your stay, but Florida can be good for a unhelpful rain... More 

Springfield, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2015 via mobile

We visited for 2 nights. We updated our standard to a king room, which was great, but.... the service in the area was terrible and we didn't have a good Wi-Fi connection, needless to say, we weren't able to use our cell phones until we left the room. Also, there are no jetted tubs for romantic moments. Besides that, the... More 

Helpful?
1 Thank Devonna A
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Thank you for your review. Please know that upgrading our internet service is a top priority for our renovation! We do hope you will consider staying with us again after the renovation is completed! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015

My husband and I stayed here over Labor Day weekend. After searching several sites, we found a decent rate for this location and booked. We read the reviews a week before our stay and were absolutely terrified as to what we would find when we got there. (Our reservations were non-refundable, otherwise we would have booked elsewhere!) From the moment... More 

Helpful?
1 Thank Elizabeth H
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

So glad to hear that you enjoyed your stay!! It has been very challenging for us during the renovation, but we are trying hard to create the best vacation experience for our guest that we can. We do hope you will consider staying with us again after the renovation is completed and we are back at 100%! Thank you so... More 

Siesta Key, Florida
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

Sunday night is burger night a Club 19. Club 19 is the 19th hole at the golf course. $10 buys a burger and a beer, or glass of wine. The burger was quite good. The service was prompt and courteous. The menu says they have specials most days. Tuesday is taco Tuesday's, and Friday is Prime Rib night.

Helpful?
1 Thank JOHN L
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Thank you for your feedback and so glad to hear that you enjoyed Burger Night! I'll be sure to pass you comments along to the Club 19 team! More 

1 review
3 of 5 stars Reviewed October 26, 2015 via mobile

After finding out that the workshop I was attending booked our rooms at this hotel I read the reviews and was frightened! I even looked to spend the extra money to stay in a separate hotel but it just didn't make sense for my financial situation. Needless to say, I walked on the site fully alert looking for rude check... More 

Helpful?
Thank Kortney M
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Thank you so much for your kind review and we really appreciate you patience and understanding while we are undergoing our renovation. So glad to hear that you enjoyed your stay and we look forward to having you back again when our renovation is completed. More 

Level Contributor
2 reviews
2 of 5 stars Reviewed October 21, 2015 via mobile

I actually read the reviews but i thought maybe they are exaggerating. Well we had a late check in around 800..i read about the renovation so when we pulled in there was an anandoned building with a fence around it. I was a little shocked but ok about it...i was wondering where we was staying..lol!...Check-in was no problem but when... More 

Helpful?
Thank Tonya W
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Please accept our apology for the room snafu upon check-in. Your first room was clearly mistakenly assigned before housekeeping was completely finished with it. I am glad to hear that they did find you a suitable room, considering the major local event that was happening during your stay that caused the shortage of rooms. We are under a complete renovation,... More 

Birmingham, Alabama
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 23, 2015

The entire resort is going through renovations and they are much needed. The front desk only had one person working, so check in took longer then necessary because he had to keep stopping to answer the phone or talk to the maintenance personnel. The building we stayed in did not have an elevator and the rubber safety matting on the... More 

Helpful?
Thank SheliaMc
Charissa T, Guest Relations Manager at Bay Point Golf Resort & Spa, responded to this review

Thank you for your feedback and I will pass this along to our management team. Please accept our apology for the issue you experienced during your stay. We are undergoing a multi-million dollar renovation and do hope you will consider staying with us again in the future for a second chance at a great vacation stay. More 

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