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BEST WESTERN Suites

1035 East 23rd Street, Panama City, FL 32405
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95 reviews from our community

Traveler rating
    31
    23
    13
    11
    17
See reviews for
40
23
4
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (18)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Gave me a Room that had not been cleared. Move to next Room .TV . did not Work. Moved to 3rd Room Have cleared. Down to eat Breakfast. Know one down there. No !!! Coffee or Breakfast. Until 730. ""!! Will start again.

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very helpful and friendly. I enjoyed my stay very much because of the front desk lady.... Pam and our housekeeper ( lori I think her name was) did everything we asked and then some.. The only thing I would change is there is to many colors happening in the room. It looks as though the carpet was... More 

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BestWesternPC, Manager at BEST WESTERN Suites, responded to this review

Thank you for taking the time to review your stay and I will be sure to share with the staff at our next meeting. I am delighted to read that you had an enjoyable experience. Yes, we have recently installed new carpet in all of our guest rooms and each room has been freshly painted. We would like to see... More 

Thrall, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2014

The front desk manager was apologetic and seemed genuinely concerned after I reported the problems the next morning. But the electrical problems in our room were just about as concerning as the two hours of disturbances in the hall adjacent to the entry way. Not a restful night's sleep. Breakfast food was hot and abundant but the floor was nasty... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternPC, Manager at BEST WESTERN Suites, responded to this review

Thank you for taking the time to complete this review. On behalf of the entire staff here at Best Western Suites, we apologize for the concerns you shared about your experience during your stay. I have addressed these concerns with our team and I assure you we are working diligently to ensure similar situations do not occur again in the... More 

Cantonment, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 21, 2014

Not all Best Western are great and this one is the one you want to avoid, I checked out as fast as I checked in and went across the street to another Hotel with comfortable pillow top beds. The beds in this Best Western are worn out and need to be replaced very soon.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
St. Augustine, United States
2 reviews
3 of 5 stars Reviewed October 20, 2014

The hotel was nice, the carpet new, renovations are in progress. Room was clean and the staff helpful. When we were told to find the linen for the sofa bed in the closet we found a shredded plastic mattress cover and the blanket was smeared with what might have been fecal matter from a baby change! Next blanket? Same thing!... More 

Review collected in partnership with Best Western

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Cocoa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed in the jacuzzi-tub suite. Fabulous! The room was clean (yay!) and the bed super comfortable. The staff was also very attentive and friendly. The breakfast, however, was not all that. They had plenty of cold food offerings that looked ok (cereals, yogurts, etc.) but the "hot" offerings looked inedible.

Review collected in partnership with Best Western

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New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2014

The Best Western is well located. The welcome at reception was outstanding and we were quickly made to feel at home after a long day of travel. The Inn has a motel feel with smallish rooms that were however nicely decorated. We only stayed overnight but I would not hesitate to stay here again if we were to return to... More 

Was this review helpful? Yes 1
Kemah, Texas
Top Contributor
233 reviews 233 reviews
31 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 1, 2014

we stayed in the hotel for four nights waiting for the weather to break so we could depart on the boat for destinations south ... good staff ... would stay there again if I happened to be in Panama city

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed October 1, 2014

My family and I have stayed here several times. The staff is very pleasant and helpful. staff. The facility is very clean and groomed The hotel is very centrally located near malls and eating establishments. We plan to stay here each time we are in the area which is 2-4 times a year.

Review collected in partnership with Best Western

Was this review helpful? Yes
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

Let me first off say that the Desk Clerk was very kind and a humorous gentleman, and I would stay here again if it was just for him. The rooms and hallways are very outdated they look like they belong back in the seventies. Upon walking in the room I had trouble finding the light switch and after turning the... More 

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Additional Information about BEST WESTERN Suites

Address: 1035 East 23rd Street, Panama City, FL 32405
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City
Price Range (Based on Average Rates): $
Number of rooms: 50
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Also Known As:
Best Western Hotel Panama City
Panama City Best Western
Best Western Panama City

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