We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Suites

Hotel website
Hotel deals
1035 East 23rd Street, Panama City, FL 32405
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Suites
Professional photos View all
Browse nearby
BEST WESTERN Suites
Write a Review

99 reviews from our community

Traveler rating
    34
    23
    13
    11
    18
See reviews for
41
26
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (19)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (21)
All months
1 review
1 of 5 stars Reviewed 2 weeks ago

Room was dirty and reeked heavily of tobacco to the point that we had to spray Lysol and use Fabreze then leave the windows open. One window was broken and had to propped open with a book. Breakfast was cold. Noise was a problem. Morning staff were surly.

Review collected in partnership with Best Western

Was this review helpful? Yes
St. Louis, MO
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was friendly and courteous. The room was huge with microwave, fridge, ironing board/iron, hair dryer. Great breakfast--hot breakfast with plenty of variety. Just a great place with a great rate. Beautiful pool but too cold to swim while we were there. Overnight lows were 30 degrees.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would recommend this best western and definitely would stay here again. Staff was friendly, hotel was very clean, inside and outside. Room was clean and comfy. Breakfast was good with a hot breakfast that was very good. Price was excellent also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jasper AL
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2015

On December 20, 2014, my wife and I pulled into Best Western Suites in Panama City, late in the evening after a hard drive. The hotel seemed to be in the midst of a downtown area. I really did not know what to expect. Agent on duty at this Best Western late in the evening was Dan Durham. Dan recognized... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2015

Gave me a Room that had not been cleared. Move to next Room .TV . did not Work. Moved to 3rd Room Have cleared. Down to eat Breakfast. Know one down there. No !!! Coffee or Breakfast. Until 730. ""!! Will start again.

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 30, 2014

The staff was very helpful and friendly. I enjoyed my stay very much because of the front desk lady.... Pam and our housekeeper ( lori I think her name was) did everything we asked and then some.. The only thing I would change is there is to many colors happening in the room. It looks as though the carpet was... More 

Was this review helpful? Yes
BestWesternPC, Manager at BEST WESTERN Suites, responded to this review

Thank you for taking the time to review your stay and I will be sure to share with the staff at our next meeting. I am delighted to read that you had an enjoyable experience. Yes, we have recently installed new carpet in all of our guest rooms and each room has been freshly painted. We would like to see... More 

Thrall, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2014

The front desk manager was apologetic and seemed genuinely concerned after I reported the problems the next morning. But the electrical problems in our room were just about as concerning as the two hours of disturbances in the hall adjacent to the entry way. Not a restful night's sleep. Breakfast food was hot and abundant but the floor was nasty... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternPC, Manager at BEST WESTERN Suites, responded to this review

Thank you for taking the time to complete this review. On behalf of the entire staff here at Best Western Suites, we apologize for the concerns you shared about your experience during your stay. I have addressed these concerns with our team and I assure you we are working diligently to ensure similar situations do not occur again in the... More 

Cantonment, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 21, 2014

Not all Best Western are great and this one is the one you want to avoid, I checked out as fast as I checked in and went across the street to another Hotel with comfortable pillow top beds. The beds in this Best Western are worn out and need to be replaced very soon.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
St. Augustine, United States
2 reviews
3 of 5 stars Reviewed October 20, 2014

The hotel was nice, the carpet new, renovations are in progress. Room was clean and the staff helpful. When we were told to find the linen for the sofa bed in the closet we found a shredded plastic mattress cover and the blanket was smeared with what might have been fecal matter from a baby change! Next blanket? Same thing!... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Cocoa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed in the jacuzzi-tub suite. Fabulous! The room was clean (yay!) and the bed super comfortable. The staff was also very attentive and friendly. The breakfast, however, was not all that. They had plenty of cold food offerings that looked ok (cereals, yogurts, etc.) but the "hot" offerings looked inedible.

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (3)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (19)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question