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Comfort Inn & Suites

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2317 Jenks Avenue, Panama City, FL 32405 (Formerly Sleep Inn & Suites)
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49 Reviews from our TripAdvisor Community

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Traveler rating
    18
    7
    4
    7
    13
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13
11
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • All months
    (49)
  • Mar-May only
    (13)
  • Jun-Aug only
    (18)
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    (7)
  • Dec-Feb only
    (11)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

It was a nice Hotel! Great beds and pillows, internet, breakfast, and the coffee was always hot! Just down 23rd street from the Mall and about 20min drive PCB. Its minutes from almost anything you would need or want to do. I have to say thank you to Will, you were a great help with check in, out and during... More 

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Gadsden, Alabama
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had to take a weekend trip down to Panama City to pickup a vehicle. Used my choice privilege points and stayed for free, reserved two rooms, they were supposed to be located together but were on different floors. Since the rooms were free I want complain to much. The rooms were excellent (both rooms), clean and very comfortable beds. The... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I needed a room right then because my father was in a local hospital having heart surgery. The gentleman at the front desk went above and beyond to get me a room since everywhere was sold out. The rooms are clean and smelt nice and the beds are almost like sleeping at home. I will be staying here again.

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Ozark
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

We stay with these folks when we visit Panama City. The property is above average, very clean and well kept. The real value in this hotel is the staff. The front desk folks, Will is friendly and professional. He makes arrival a pleasure and feels as if he is family. Laura make us feel as if we have home away... More 

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Prattville, Alabama
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 28, 2015

Nice room decor, quiet and very comfortable bed and pillows. Large bathroom, but shower head loose and shower curtain rod not installed correctly. Outlet in bathroom wont hold plugs in. Made shaving with my electric razor "interesting." Front desk manager was pleasant and helpful. Appreciated his restaurant suggestions. No coffee avail in lobby or breakfast room the morning I checked... More 

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Valley, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

I stay here monthly on business. It is not close to beach, but is close to shopping and restaurants. Always clean, the people are very friendly. The breakfast is the minimum for a choice hotel. Parking is safe and secure. The wifi frequently does not work.

Was this review helpful? Yes 1
Lutz, Florida
1 review
5 of 5 stars Reviewed January 12, 2015

I like the place since it is very clean, and Wil is the best. Courteous, helpful and very professional. If only the other staff at hotels were like Wil. Close enough to everything and the prices are lower than on the Beach side.

Was this review helpful? Yes
Wil A, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind words regarding our staff. We are proud of them, and hope that everyone will take the time to stay with us so that they can experience the 'old fashioned' quality of service that our Guest Hosts provide. More 

Exton, Pennsylvania
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed here for one night and was impressed with the accommodations, including a down comforter, clean room, and an elevator. The hotel staff were very helpful, giving advice on transportation. Enjoyed a hot breakfast too.

Was this review helpful? Yes 1
Wil A, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind remarks regarding our establishment. Our staff tries hard to ensure that all our guests have the type of experience that you had while staying with us. More 

Oxford, Mississippi
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 1, 2015

Wireless access in room didn't work. I called the desk and was told to bring my computer to the desk so it could be checked. I took it there -- the desk clerk was simply dismissive -- 'Oh, you didn't tell me it was a Dell -- that's your problem". After I used my cell phone -- from the room... More 

Was this review helpful? Yes
Wil A, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Having reviewed the video and audio tapes of your encounters with our staff, I am afraid that I see no evidence to support any of your claims. I did see that the Front Desk staff attempted a joke regarding Dell computers in general as a way of lightening your frustrated mood. I am sorry that you did not enjoy your... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

Upon arrival, our hopes were high with the beautiful lobby, however as soon as we stepped out of the elevator on the 3rd floor we were hit with the odor of cigarette smoke like being hit by a brick. We walked to our room and as we went in were hit by a musty, moldy smell. We needed an extra... More 

Was this review helpful? Yes
Wil A, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete a review of our hotel. We regret that your experience was rather less that what our other guests have during their stay. More 

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