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Hilton Garden Inn Panama City

Certificate of Excellence
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1101 US Hwy 231, Panama City, FL 32405
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Hilton Garden Inn Panama City
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273 Reviews from our TripAdvisor Community

Traveler rating
    146
    71
    27
    20
    9
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66
55
16
116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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madison, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Everything was perfect except for two items....MOLD in the shower and the pool was a little small for the size of the hotel. Some might say "why didn't you tell us" my reply is...There never should be mold in the shower...Period! The hotel staff was very nice, and the hotel was clean and fresh otherwise. I WOULD stay here again.... More 

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Warrenton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Bed was very comfortable, the room was clean, everything worked in the room, quiet at night...what else do you need. We had a "full breakfast" every morning that was excellent. We would recommend to anyone.

Review collected in partnership with Hilton Garden Inn

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you so much for staying with us and reviewing the hotel! We are excited to welcome you back in the future! More 

DeLand, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Do not expect average to above average service or politeness at this location even though prices are on the high side for a HGI that is minimal at best. I find it irritating to wait at the front desk to check in while the attendant carries on a personal telephone conversation. Then hastily checks you in without any acknowledgement of... More 

Review collected in partnership with Hilton Garden Inn

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

I am so sorry this was your experience! We utilized your review in our front office meeting yesterday as a training opportunity. I hope you will give us the opportunity in the future to provide you amazing service. More 

Harvest, Alabama, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Well set up for business travelers. Quite a ways from the beaches if that is what you are there for. As with all Hiltons, this one is a little pricey compared to lower end hotels but very nice and clean with friendly and helpful staff. I did find my King size bed to be soft and sagging in the middle.... More 

Review collected in partnership with Hilton Garden Inn

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you for letting us know about the bed! We hope we will have another opportunity to "WOW" you in the future! More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi I stayed here for about 10 days recently and found it to be a great hotel as one might expect from a Hilton. Excellent central location, excellent staff, well kept building and grounds, clean pool area, decent room. There were a few issues however, our room door lock was very, very temperamental, it was no surprise to have to... More 

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you for staying with us and taking the time to review the hotel! You will be glad to hear, as a brand Hilton Garden Inn is moving to the RFID key system. This is not a quick or easy process, but we expect it to improve our guest experience. We look forward to seeing you in the future! More 

Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This review will focus primarily on the restaurant specifically the breakfast offerings. The room accommodations were fine and in keeping with what you would expect from a Hilton chain. The only complaint in that area is the window curtains wouldn't close completely. The breakfast offerings were poor. This is not your typical hotel buffet. You had to order most of... More 

Was this review helpful? Yes
Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you for taking the time to review the hotel and let us know some ways in which we could improve. I hope you will stay with us again in the future and see the impact your feedback has made. More 

ARLINGTON, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

As a Hilton Honors Member I was very satisfied with the quality of my room and the amenities that the hotel offers. I only had displeasure during check-out as I was billed far more than the original price I was quoted when I booked the reservation.

Review collected in partnership with Hilton Garden Inn

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

I'm so sorry about the billing issues! If there is anything we can do for you please don't hesitate to ask. We promise to do whatever it takes to ensure you are satisfied! More 

Columbus, Ohio
Top Contributor
99 reviews 99 reviews
61 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Unless your looking for a beach side hotel this is the place. Located behind a shopping mall with plenty of parking and eating establishments. Hotel is well maintained and the staff go out of their way to help. Rooms are clean and bright. Pool and fitness center were excellent. Breakfast was above average and the service outstanding. Highly recommend.

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you so much for taking the time to write a wonderful review about our hotel! We look forward to seeing you next time you are in town! More 

Port Saint Joe, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Great place and clean people are friendly this place even has a bar was just over all a great place to stay i look forward to more nights here we had a jacuzzie suite and it was amazing but if your a big persion you will not fit in this tub. by big i mean tall my husband is about... More 

Review collected in partnership with Hilton Garden Inn

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Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you for taking the time to write such an awesome review about our property! We are so glad you stayed with us and we look forward to having you with us again! More 

Fort Mill, United States
1 review
5 of 5 stars Reviewed April 21, 2015

I have stayed here before for business travel and have plans to stay again in the near future. Very nice! Hotel sits next to shopping center and a wide variety of eating establishments. Great location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Melinda L, General Manager at Hilton Garden Inn Panama City, responded to this review

Thank you for taking the time to write such wonderful things about our hotel! We look forward to making sure all of your stays are wonderful and successful! More 

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