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Holiday Inn Express Hotel & Suites Panama City - Tyndall

2.5 of 5
5627 E Hwy 22, Panama City, FL 32404
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Holiday Inn Express Hotel & Suites Panama City - Tyndall
Ranked #21 of 35 hotels in Panama City
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28 reviews from our community

    Trip type
Traveler rating
    7
    6
    5
    6
    4
Date Rating
Elyria, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 7, 2013

Concierge was not friendly and seemed to have a bad attitude. We stayed with another couple who checked in later and they got the same bad attitude from her. The rest of the hotel staff was friendly and polite to us. The room was mediocre not what we have grown to expect from Holiday Inn. The pool area was not... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
May 22, 2013

Dear Grandparentsof4, Thank you for your review regarding your recent stay at our hotel. I am sorry that this particular visit was negatively affected by the service received from our concierge and if the room you received did not live up to your liking. Your review will be used to consider improvements needed and we hope that you can give... More

Columbus, Mississippi
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 27, 2013

Concierge was great, no issues there. Although it was the first time I've been to a HIEx and not received a Priority Club "goody" bag though (not important at all but just remembered it). Room was mediocre at best. Heavy mold smell, towels were not very clean, bathroom looked as if it was only wiped down with a wet paper... More

Was this review helpful? Yes
See 2 more reviews by Lonely_Traveler_44 for Panama City
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
May 16, 2013

Dear Lonely_Traveler_44, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

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Harleysville
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7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 11, 2012

Staff very good. Hotel room - not so much. The room had a great moldy smell. Fitness Room - it was super hot and moldy, and the floor was wet. I've stayed at many Holiday Inn Express hotels, but this one just isn't even close to their usual standard.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
October 27, 2012

Dear NewTraveler112, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I'm sorry our hotel fell below your expectations. Though I would prefer you had a better experience at our hotel, I would like to thank... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2012

Very clean hotel. Close to stores such as Walgreens, CVS. Waffle house in front of hotel, right in front of Hwy 98, which is a straight shot to the beach. Gym was simple and functional. Beds were comfortable will stay here again.

Was this review helpful? Yes 2
Kingsport, Tennessee
Top Contributor
114 reviews 114 reviews
39 hotel reviews
Reviews in 57 cities Reviews in 57 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 31, 2012

I asked when I walked into this motel for my six day stay if the motel was newly built. I was surprised to hear that it has been here for six years. The motel is very well kept, although in my king room, some wallpaper was beginning to flip down from the walls. Otherwise, everything about my stay was comfortable... More

Was this review helpful? Yes 3
See 2 more reviews by JerBob for Panama City
Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2012

I stay at Holiday Inn's all the time for business travel and like them. This hotel is updated and offers all the amenities you'd expect. What I take issue with is the way the pool is photographed and how it appears online. For this reason I took and have included one of my own. We arrived with our two young... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2012 via mobile

This hotel was horrible. The second floor hallway smelled of urine so bad, we were afraid to breath the air. The room didn't stink as much, until we turned of the air conditioner. We packed up and left after being there for ten minutes. The hotel refused to refund my money. It also had a ton of lizards outside, probably... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
July 30, 2012

Dear Groovygina, Thank you for taking time to write a review of our property. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 20, 2012 via mobile

Arrived for a one night layover. Booked and prepaid 2 rooms. Receptionist called Timon, refused to acknowledge our pre-payment voucher as proof - it wasn't on his computer. His response was consistent - a shrug of his shoulders.After driving 500 miles I suggested a solution - one that he ought to have provided for us - to allow us to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
July 18, 2012

Dear aduncana, Thank you for reviewing your stay at the Holiday Inn Express Panama City - Tyndall. I am disappointed that we did not meet your expectations on this occasion, my apologies for any inconvenience or discomfort. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us. I do hope that if... More

Marianna, FL
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 11, 2012

We had a baseball tournament and booked about 8 or 9 rooms. I called a few weeks in advance and the hotel staff worked with us on prices and getting us all together. The pool is indoors and very nice! It was a little disappointing that they didn't have complimentary breakfast, but they do have a restaurant in the hotel.... More

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Bessemer, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2012

Me and my friends came here for Springbreak,we were here for a whole week. The jacuzzi was dirty the whole time we were their. Room service would just bust open your door at early hours disturbing your sleep. The lady at the front desk was very rude i dont know her name but she was white and wore glasses. How... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Panama City - Tyndall, responded to this review
April 26, 2012

Neshia N, Thank you for taking time out of your busy day to leave us a candid review. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. I would like to offer a sincere apology. While we... More

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Additional Information about Holiday Inn Express Hotel & Suites Panama City - Tyndall

Also Known As:
Holiday Inn Express Hotel And Suites Panama City - Tyndall
Holiday Inn Panama City
Panama City Holiday Inn
Holiday Inn Express Panama City
Address: 5627 E Hwy 22, Panama City, FL 32404
Phone Number:
Region: United States > Florida > Florida Panhandle > Panama City
Amenities:
Business Center Fitness Center Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 35 hotels in Panama City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Only 5 miles from Tyndall Air Force Base! Welcome to the Holiday Inn Express & Suites a 100% Non-smoking hotel. Located near the Tyndall Air Force Base; Eastern Ship Building, Smurfit-Stone, Arizona Chemical, home of the most beautiful beaches (Panama City Beach;15 miles), St. Andrews State Park; 20 minutes to Mexico Beach. We attract business and leisure travelers alike. Our rooms and suites are beautifully decorated for your comfort featuring complimentary high speed Internet and the Simply Smart Bath experience. Feel at home in the Great Room where you can enjoy our complimentary Express Start breakfast bar, featuring delicious Cinnamon Rolls and our new hot bar station. Our hotel has a meeting room that is ideal for meetings and/or training sessions which seats up to 30 people, outdoor pool and hot tub, fitness center, business center and guest laundry facility. Most importantly, this hotel wants your stay to be pleasant and a memorable experience. Make sure when your in Panama City, the Express is the only Smart place to stay. ... more   less 
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Holiday Inn Express Hotel & Suites Panama City - Tyndall
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