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American Quality Lodge Panama City

4810 W Hwy 98, Panama City, FL 32401
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American Quality Lodge Panama City
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103 reviews from our community

Traveler rating
    6
    15
    18
    9
    55
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Carrollton, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

We did not get the rooms we asked for. We wanted 2 rooms with double beds side by side, were told they were only rooms with 1 king bed. The rooms were on opposite end of the motel. Between the 2 rooms they were 6 rooms with double beds empty all night. The rooms were not clean, dirt in the... More 

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AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest: Thank you for choosing to stay with us and appreciate your time to write your review. We value your opinion and look for opportunities to improve our property by addressing the issues you have reported. The night of your stay we were sold out and the rooms you thought were vacant actually were paid for early... More 

Waynesville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was able to stay here for part of our spring break. It was really loud on Saturday night from young spring breakers but calmed down for the rest of our stay, the room was clean and the pool was nice, the game room could use some updating as well as the laundry room could use some new machines. All... More 

Was this review helpful? Yes
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest. Thank you for taking the time to review our property and give us your unbiased assessment. Our staff does appreciate the compliments and take pride in the improvements we have made during the last few months. The game room will be undergoing a face lift this year and the laundry company has been notified about the... More 

Geneva, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

We checked in with another family and immediately checked out due to the cockroach infestation in the room. Roaches were in the refrigerator, microwave, crawling down the walls - EVERYWHERE! We were told that only corporate (Magnuson Hotel) could issue a refund and when I called them they refused to interfere with the hotel management's decision (who refused a refund).... More 

Was this review helpful? Yes
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest: As GM of our property I apologize to you for the issues you experienced during stay. The problem with the bugs is being vigorously treated weekly to rid us of the problem. Our staff is always concerned with your satisfaction and would have moved you to a different area of the hotel to our newly renovated... More 

Panama City
1 review
1 of 5 stars Reviewed 4 weeks ago

I went, drove up and had 3 men standing staring and if it had not been for my very large boyfriend, I wouldn't have gotten the car. I asked the lady if they had any other properties I could stay for a bit more or if I could have my money back she apologized and said I couldn't. There were... More 

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Was this review helpful? Yes
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our Valued Guest: Thank you for taking time to offer your opinion about The American Quality Lodge. We value all opinions and look to improve our property any way we can. Please note that our property is not, nor will it be in the future "drug infested". We are an older property and offer an alternative to major brand... More 

Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed March 28, 2015

I feel its very expensive and not worth the money, found cockroaches in TV table and lamps. There is no wardrobe to keep our stuffs and service was just okay. I stayed for a day during spring break 2015. This could be your last option if you have no choice.

Was this review helpful? Yes
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest: Thank you for alerting us to the bugs present in your room and your candid opinion of our property. We are under contract with a nationally recognized pest elimination company and they had just been by before you arrived. We do apologize to you for your inconvenience and believe that your next experience will be better... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 22, 2015

This hotel is not a place to go with family or friends. When we pulled up and got out of the car there was a strong odor. (drugs). After going into the room we walked out. The room was very disgusting, smelled of mold and microwave and fridge were croaded. We are grown adults and did not feel safe. Many... More 

Was this review helpful? Yes 3
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest: Please accept our apologies that the odor you encountered in the air was coming from the Panama City paper mill located just a couple of miles away. Granted, our property is located in the historic St Andrews community and is an older property, we take pride in our property and the improvements we are making to... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

I'm staying here by the week for a construction project down here. I have a little dog so there's few places to stay in panama city. The hotel staff is very friendly. The rooms are exactly what you expect for the cheap rate you pay. Apparently Panama City has a high crime rate so you can expect to see someone... More 

Was this review helpful? Yes 2
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

Thank you for offering your review to our property and speaking to its advantages and strongpoints. We do have comfortable rooms and have been working on upgrading our furnishings as well as doing some renovations. Please drop by on your way through Panama City on your next trip so we can accommodate your lodging needs once again. More 

Miramar Beach, Florida
Top Contributor
111 reviews 111 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 8, 2014

I stayed actually 2 weeks. I wrote a previous review right when I checked in which was a bit harsh, but declined to post it and I am glad I did give this place a chance. Is it the best place? No. The price was what I needed to pay and they accept pets for a small fee. There were... More 

Was this review helpful? Yes 2
AQL-Management, Guest Relations Manager at American Quality Lodge Panama City, responded to this review

Thank you for your review. We're glad to hear that during your most recent experience you enjoyed our friendly guest service and comfortable rooms. I do apologize that you did not find the amenities up to standards and that you were not pleased with the free wi/fit. We will continue to work with our team to make sure that our... More 

Pensacola
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

We arrived around dark and even before we got in the room, I watched 2 drug deals in the parking lot. The rooms were filthy and the bathrooms were moody and disgusting. The electric outlets had no covers and really dangerous. The same night ther were prostitutes doing bussniess in the parking lot. Take my advise and buy a tent... More 

Was this review helpful? Yes 2
AQL-Management, Guest Relations Manager at American Quality Lodge Panama City, responded to this review

Thank you for taking the time to give us your feedback and an account of your stay. We are, however, disappointed to hear that there were several issues during your stay. We are always pleased to get reviews from "professionals" that are able to pick up so quickly on illegal activity, We only wish local law enforcement was as observant.... More 

Cumming, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

This was our only option for a place to stay during our last trip. The room wasn't cleaned. There were dirty personal items in the trash, band-aides stuck on the comforters and absolutely no towels. We feared for our life the whole time we were there and I would never recommend this hotel ever.

Was this review helpful? Yes 4
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

As then new General Manager, I deeply regert your being negatively affected for your safety to the point of causing you concern and a negative perception of our hotel. I am working hard with my staff to ensure your experience is not repeated and that of all our guest have a clean and safe room during they're stay with us.... More 

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