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American Quality Lodge Panama City

4810 W Hwy 98, Panama City, FL 32401
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1 room 1 adult
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American Quality Lodge Panama City
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121 Reviews from our TripAdvisor Community

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New York
1 review
1 of 5 stars Reviewed November 29, 2015 via mobile

ALERT! DON'T STAY HERE DO Not!!! stay here, 1st of all the name American Quality Lodge, doesn't have no Quality at all, its not worth staying here. When i 1st arrived, front desk lady had an attitude when i asked her for rest room, which was for employees. When i checked in i was told WIFI, was to be used... More 

Helpful?
Thank Me M
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest, I sincerely apologize for the unsatisfactory guest experience you encountered staying at our property. I have spoken to the housekeeper and shared all of your comments about the quality of the room and the issues with the linen. I have also set into motion a project to improve the quality of the rooms to replace the... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 5, 2015 via mobile

This place needs to be condemned. In ok nly stayed there because there were no vacancies and I needed to get some sleep before driving back home. The staff is horrible. They are rude and don't know how to multitask. The employees are wearing street clothes, so you have no idea who is who. The rooms and facilities are disgusting.... More 

Helpful?
1 Thank stacy w
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our valued guest: Thank you for writing a review as we read each one and take each one seriously in order to bring our level of guest satisfaction up. I apologize your stay was not to your expectations and we are making renovations every month to help improve our property from the roof down. Just last week we changed... More 

Travelers are raving about these Panama City hotels

Austin, Texas, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 12, 2015 via mobile

I've never been in a worse place. The people were nice, and my pets stayed for free. However, the door had a space between it and the bottom, plus - you could tell that it had been broken into so many times that there was no real latch, just a large hole in the frame. There was a mystery poop... More 

Helpful?
1 Thank Cynthia B
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

Dear Valued Guest, Thank you for your review and pointing out areas our property can improve. Since your stay we have added more maintenance personnel to address issues like the ones you pointed out and have new personnel in the housekeeping dept to work towards correcting the issues so that we can better serve our guests during their stay. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 31, 2015 via mobile

Boy I don't even know where to start at first. Everything here is horrible. When we first got here all kind of people were in the lobby looking crazy. The hotel clerk was trying to be superwoman trying to handle two or three jobs at one time. Lots of people's walking all night. Kids riding bicycles all night. They lied... More 

Helpful?
1 Thank dericusm m
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

Dear Valued Guest. Thank you for writing your review for our property. I wholeheartedly apologize that your stay was a disappointment to you. Please realize that we don't set the rates the market does and we are generally the lowest rates in the area. We know our property is older than most in the area and try to always be... More 

Lee's Summit, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 6, 2015

We reserved a room on booking.com. Upon first site would not even stop. Bad area of town. Pictures looked nothing like the ones on the Internet. When I cancelled the reservation the owner still charged the full amount of the room instead of the last minute cancellation amount. After we read more reviews we found out that there have been... More 

Helpful?
3 Thank kathyhansen38
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

I've traveled the US extensively on the east coast, west coast and down south, but never before have I had a disappointment as big as American Quality Lodge. It might be American and a lodge, but there's absolutely NO quality in the place whatsoever. A night for a group of three cost over 250 USD, and the place was a... More 

Helpful?
2 Thank Chad B
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 28, 2015 via mobile

We have stayed at some not so great hotels in our travels, but for almost $100 a night, this was the worst value yet. The worst thing was the people next door were partying with surprisingly loud rap music and yelling at 10pm when we were trying to sleep so we could travel early in the morning. The phone doesn't... More 

Helpful?
1 Thank Violavicki
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

Thank you for commenting on our motel and pointing out areas that need attention as well as the areas that you could review as being positive points. I apologize for the guests playing loud music and being inconsiderate to you their fellow guests. I understand your being upset about the rate being higher than your perceived value of the property... More 

Panama City Beach, Florida
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 23, 2015

as the title says, this is all you need to know. cracks under the doors are so large, how do you not keep bugs out? If you do go and stay, don,t take the kids.the wife the dog, Place claims to be pet friendly,But they don,t have a pet walk area. People at the front desk are friendly, and will... More 

Helpful?
2 Thank Gary32417
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

To our Valued Guest. Thank you for your comments and review of our property. We certainly use all comments and reviews to address areas needing attention. We do have an area designated for the pet walk which located around the perimeter of our large property. To help keep outside elements from entering under the doors we are installing door sweeps... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2015 via mobile

Me, my husband and our two daughters went for Father's Day weekend. We wanted something a little on the cheap side and not right down town. So, I found this place. I have NEVER gone anywhere and was afraid to stay. As soon has we got there and were waiting to check in, and people were complaining about the smell... More 

Helpful?
2 Thank Holly-Jack117
Mayfield, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015 via mobile

There are several safety concerns...prescription pill found on floor by bed, small shard of broken glass found under the sheets in the bed, linens on bed on unclean, the bed have spring sticking out of them, please if you stay check your bed. This is very dirty.. Walls, floors, bathroom, and just the room in general. Entry door to the... More 

Helpful?
1 Thank Kodie F
AQL-Management, General Manager at American Quality Lodge Panama City, responded to this review

Thank you for writing a review on our property and please accept our apologies for the lodging being less than what you expected. I am thankful that you have pointed out discrepancies to our standards that we set and expect our employees to maintain these standards in order to give our guests the guest experience they are looking to receive.... More 

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