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TownePlace Suites by Marriott Panama City

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903 East 23rd Street, Panama City, FL 32405
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1 room 1 guest
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TownePlace Suites by Marriott Panama City
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85 Reviews from our TripAdvisor Community

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Traveler rating
    36
    25
    12
    3
    9
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31
16
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (19)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (15)
All months
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2015

Starting from the front desk you will not get acknowledged of your status. The rooms are not clean, found 3 hairs in my tub alone, not to mention other stuff. The breakfast is terrible and not kid friendly at all. Overall a bad experience at this Mariott.

Was this review helpful? Yes
Sofia T, General Manager at TownePlace Suites by Marriott Panama City, responded to this review

Dear Katey, Please accept my sincerest apologies for the cleanliness issues you found in your room and for the front desk not acknowledging your Marriott status at check in. We appreciate your loyalty to Marriott and I have addressed the situation with the appropriate departments to ensure this does not happen again in the future. Kind Regards, More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed July 11, 2015

Hotel was relatively clean and kitchen facilities are helpful. The air conditioner systems need a major overhaul, however. It smelled so badly when you used them....like mildew. How do you run out of breakfast food on a Saturday morning in the middle of summer? And pool towels? And fitness center towels? The staff just needs to pay a but more... More 

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Jackson, Mississippi
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 9, 2015

The rooms were very spacious and clean. Breakfast was terrible and cramped. There is a Bob Evans and Panera Bread across the street. Good place if you like jogging side streets in the morning with little traffic instead of running on a treadmill.

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Sofia T, General Manager at TownePlace Suites by Marriott Panama City, responded to this review

Dear Ryan S, Thank you for the time to provide feedback in regards of our hotel. We want to always meet and exceed all our guest's expectations. I will bring this up to the appropriate department in order to ensure all guests are able to enjoy our breakfast without feeling cramped. Please accept my apologies for the inconvenience this might... More 

Miami
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 30, 2015

The hotel is not as fancy as the Courtyard Marriott right across the parking lot but it is very nice and clean. It has a full kitchen and a pull out sofa which my daughter slept on. We were there for a dance competition and it was close to the event however, if you want to stay here for the... More 

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Destin, Florida
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 30, 2015

You have to drive through the courtyard's parking lot to access the town place parking lot. A little tricky but we found it. Very close to the mall and all the shopping and downtown. Good location for our purpose but not if beaches are a priority. The rooms are very nice with kitchenettes, desk and sofa bed. No complaints there.... More 

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Sofia T, General Manager at TownePlace Suites by Marriott Panama City, responded to this review

Thank you for the feedback in regards of our hotel accommodations and location. We take pride in providing a clean hotel. We took note in regards of the condition of the public areas and the carpets. I have communicated this information to the appropriate department and ensure that cleanliness is always maintained even in our highest occupancy where we get... More 

Crestview, Florida
Level Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 21, 2015

This is not a hotel you would stay at if you wanted to go to beach as it is in panama city proper and not the beach. However it is a nice hotel. Rooms are spacious and include a kitchenette so you can settle in for a few days if you choose. Front desk was helpful. Hotel room was extremely... More 

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Punta Gorda, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 30, 2015

This is an older hotel that has had some updates. However, the shower head is hard to reach for an average person (5'6") and I imagine someone shorter would run the risk of slipping while adjusting the water stream. The shower curtain doesn't cover the tub and water runs onto the floor. It was installed too high - probably because... More 

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Michelle L, General Manager at TownePlace Suites by Marriott Panama City, responded to this review

Dear 2014funtimes, Thank you for the feedback in regards of our hotel accommodations. Specifically the shower head height and shower curtain. We have addressed the proper department in order in ensure this is a single case and we can replace the shower curtains to more appropriate ones. In regards of our continental breakfast, I am excited to announce that TownePlace... More 

Stone Mountain
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

Booked this hotel at the last minute for Memorial Day Weekend. Arrived about 1 am, and while the women checking me is was not rude, she was not overly nice either. I notice some reviews make reference to the size of the studio unit being too small, I stayed in other TownePlace Suites and the studio was larger than the... More 

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Washington DC, District of Columbia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

the hotel provides a small kitchen with all the amenities you could need to include a large refrigerator stove dishwasher utensils glasses cups plates and flatware. a very comfortable bed ample closet space couch and work desk. additionally the bed firmness is great in the sheets are clean and comfortable.

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Ellicott City, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2015

I stayed at this hotel for six nights while my adult son had open heart bypass surgery at Bayview Medical. The room was clean and set up well for a long term visit. They had a nice desk for working. The front desk person, Candace, was so helpful from the time I made the reservation until when I checked out.... More 

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