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TownePlace Suites by Marriott Panama City

2.5 of 5
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903 East 23rd Street, Panama City, FL 32405
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TownePlace Suites by Marriott Panama City
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Ranked #7 of 33 Hotels in Panama City
A recent review
3 of 5 stars reviewed 4 days ago
2014funtimes Punta Gorda, Florida
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79 Reviews from our TripAdvisor Community

Traveler rating
    36
    23
    9
    3
    8
See reviews for
28
16
5
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Punta Gorda, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is an older hotel that has had some updates. However, the shower head is hard to reach for an average person (5'6") and I imagine someone shorter would run the risk of slipping while adjusting the water stream. The shower curtain doesn't cover the tub and water runs onto the floor. It was installed too high - probably because... More 

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Stone Mountain
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel at the last minute for Memorial Day Weekend. Arrived about 1 am, and while the women checking me is was not rude, she was not overly nice either. I notice some reviews make reference to the size of the studio unit being too small, I stayed in other TownePlace Suites and the studio was larger than the... More 

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

the hotel provides a small kitchen with all the amenities you could need to include a large refrigerator stove dishwasher utensils glasses cups plates and flatware. a very comfortable bed ample closet space couch and work desk. additionally the bed firmness is great in the sheets are clean and comfortable.

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Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for six nights while my adult son had open heart bypass surgery at Bayview Medical. The room was clean and set up well for a long term visit. They had a nice desk for working. The front desk person, Candace, was so helpful from the time I made the reservation until when I checked out.... More 

Was this review helpful? Yes 1
Ringgold, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

My family and I recently stayed a few nights. Our experience was fantastic. (Brian) at the front desk was gracious and accommodating to our family needs.He acknowledge the fact that I was an Elite member and thanked me for my business. The hotel was clean and in an excellent location for our trip. Would definitely stay again in the future.

Was this review helpful? Yes 1
Norcross, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 28, 2015

We checked in for a weekend stay with myself, wife, and adult daughter and found the room to be extremely small for a hotel room and certainly nothing like a suite. There was literally less than a foot between the end of the bed and the end of the pull-out sofa mattress. We did not stay here and were able... More 

Was this review helpful? Yes 1
Michelle L, Front Office Manager at TownePlace Suites by Marriott Panama City, responded to this review

We appreciate you taking the time in providing your feedback in regards to our suites. All of our Suites are equipped with kitchennets and dishes in order to provide a comfortable atmosphere for both our long term guest, and short term, with the connivance of having the availability of a studio apartment atmosphere. Our suites are 30% larger than the... More 

Wewahitchka, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

I just want to say our stay was superior..clean rooms, hot breakfast and excellent customer service. From the time we checked in, Regina at the front desk (who also took my initial reservation) made sure our stay was up to our high standards. She was very professional and made us feel like we were VIP :) Those behind the reservation... More 

Was this review helpful? Yes 3
Shiloh, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

I am a Platinum Elite member (stayed 3/6-3/10) and I was thanked for my status and given two pieces of candy with my key packet. (Kudos to whomever thought of this, even if it's temporary) Candice was awesome. Always a smile and tremendous helper. Although she does seem a bit overworked. Folding towels and such. That seems like a housekeeping... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Awesome service provided here, words couldn't express how grateful I am to the staff of this site. The hospitality provided here was excellent! From Guest services (Candice and Regina) to Housekeeping (Dee-Dee) and Maintenance (Steve) we were pleased during our time of bereavement. I would stay here again without a doubt! Thank you TownePlace Suites of Panama City, Florida.

Was this review helpful? Yes 2
Michelle L, Front Office Manager at TownePlace Suites by Marriott Panama City, responded to this review

We are delighted to hear you had such an amazing to stay with us. We truly believe in pulling together as a team, in providing outstanding service in every department at our property. Our team enjoys and greatly appreciates hearing all the amazing feedback, we have been receiving on trip advisor. We would like to thank you, and all the... More 

Buenos Aires, Argentina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

My company sent me to the USA for bussines so my wife and I stayed at Towne Place from July 2014 to January 2015 and definitely we would recommend it! Everyone from the hotel´s staff treated us like family and everytime made us feel at home (although we were thousands miles away from our house in Argentina). If we had... More 

Was this review helpful? Yes 2
Michelle L, Front Office Manager at TownePlace Suites by Marriott Panama City, responded to this review

Your feedback is greatly appreciated by our team. It helps to continue to motivate and inspire us in delivering exceptional customer service, everyone deserves. One of our greatest benefits to being able to accommodate Long Term Stays at our property, are the relationships we are able to build with our long term guest, and repeat business travelers. We have been... More 

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