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Holiday Inn Express Palm Coast

Certificate of Excellence
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200 Flagler Plaza Drive ,, Palm Coast, FL 32137
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Holiday Inn Express Palm Coast
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155 Reviews from our TripAdvisor Community

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Traveler rating
    80
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    24
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • All months
    (155)
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    (56)
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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

It found Holiday Inn Express to meet all my expectations with service and accommodations. Convenient location. If you don't have a car restaurants and supermarket are walking distance. I liked the customer service best.

Review collected in partnership with this hotel

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Palm Coast, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Poor WiFi connection , won't come back. In today's day in age, a hotel or resort or even a restaurant for that matter should have more than adequate connectivity. Gusts need is more important than a phone.

Review collected in partnership with this hotel

Was this review helpful? Yes
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Rocky Point, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say.. Marriott standards all the way. Spotlessly Clean!!! Excellent Staff!! Convenient location. Would stay again. A great experience. Oh by the way I was with mom for this stay who is extremely picky and she couldn't find fault anywhere!! If you can satisfy mom you must be good.

Was this review helpful? Yes
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you for your recent stay at the Holiday Inn Express in Palm Coast Florida! We appreciate you completing the survey and sharing your feedback on your experience with the IHG brand!! It is very rewarding to know we can make MOM happy :) as well as you two enjoying your visit. We hope to see you and mom when... More 

Savannah
1 review
5 of 5 stars Reviewed 1 week ago

Close to beach, shopping , and restaurants. Very clean and new. The king size bed was super comfy, and soft sheets and comforter nice too. The pillows in soft and firm were great. We enjoyed the breakfast buffet each morning.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you so much for your great review. We are pleased to hear about your wonderful experience here. It is always nice when we have guest leave with smiles on their faces. We look forward to seeing you on your future travels!! Thanks Again!!!! :) Sincerely, Megan M More 

Daytona Beach, Florida, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

on checking out on Monday am I was told rates change daily. Not happy since I am a HI card holder. Food for breakfast did not taste good! Girl at check out was not willing to adjust bill to same as Saturday until I really complained. I felt Holiday Inn has not been a good hotel to stay in even... More 

Review collected in partnership with this hotel

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GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

As an IHG® Rewards Club Member, we truly value your feedback. On behalf of our entire team, I would like t apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Megan... More 

Daytona Beach, Florida
1 review
5 of 5 stars Reviewed May 29, 2015

I was very pleased to receive a distrust rate of $69 because my car broke down.having a business center was very helpful to me to use the PC and the printer.a smile was placed with the laundry facility

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you so much for taking the time to give us such positive feed back. We understand that sometimes the unplanned just happens, so we do like to accommodate those who have an unexpected situation. Again thank you and I hope the next time we meet it will be on better terms!! Sincerely, Megan Marchese More 

Palm Coast, Florida
1 review
5 of 5 stars Reviewed May 27, 2015

Highly Recommend,Comfortable beds, very clean rooms, friendly front desk, breakfast included well stocked variety hot and cold choices. Clean outdoor pool, free wifi, fitness center. Located close to US 1, and Interstate 95 . Great Location walking distance of supermarket, restaurants shopping very close also. Satisfied customers.

Review collected in partnership with this hotel

Was this review helpful? Yes
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

It is truly great to hear when guests of ours enjoy their stay here!! We work hard to completely satisfy those who are traveling and away from home. Thank you so much for completing the survey!! We will be looking forward to putting a smile on your face again!! Thanks again, Megan Marchese More 

Columbia, SC
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Hotel is in critical need of repairs. Walls and carpet need cleaning/replacement. Corridor exit door would not secure. Hot water never got hot. Mattress was soft and out of date. Room had old cleaning rag odor.

Review collected in partnership with this hotel

Was this review helpful? Yes
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Pinellas Park, FL
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 26, 2015

I liked EVERYTHING about my stay! The night supervisor, Lisa was AWESOME! She made our stay so enjoyable, because she was friendly, funny, smart, and treated EVERYONE like they mattered. Whether she was on the phone or the customer was in front of her, she was pleasant, and even her coworkers had good things to say about her. The room... More 

Was this review helpful? Yes
GMPalmCoast, Front Office Manager at Holiday Inn Express Palm Coast, responded to this review

Thank you so much for taking the time to give us such positive feedback. Lisa is definitely one of our shinning stars here. It genuinely makes us smile to know our guest are happy when they stay at our hotel!!! Thanks again and we hope to see you again!!!! :) Megan Marchese More 

Palm Coast, Florida
1 review
4 of 5 stars Reviewed May 25, 2015

Only reason I didn't give a 5 is because of the horrible cell and internet signal but it's not the hotels fault as this is the whole area surrounding. Other than that great hotel I stay there every weekend

Review collected in partnership with this hotel

Was this review helpful? Yes
GMPalmCoast, General Manager at Holiday Inn Express Palm Coast, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you and we appreciate your loyalty to our brand!! More 

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