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Marriott's Ocean Pointe

Certificate of Excellence
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71 Ocean Avenue, Palm Beach Shores, FL 33404
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Marriott's Ocean Pointe
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Gary549 Cheney, Washington
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866 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marriott's Ocean Pointe
See the most recent reviews
Cheney, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there for one week in Oct. 2014. The unit we had was a two bedroom, two bath and was perfect in every way. We were confortable and felt at home. This property is located on the Atlantic shore and has swimming pools, dining, and activities you would expect from Marriott. Within short walking distance are many shopping and... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

We wish you didn't have to leave, Gary! Thanks for your review and please visit us again soon at Marriott's Ocean Pointe! More 

Walnut Creek, California
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We paid $375 for a five day stay at the Marriott Ocean Pointe in West Palm Beach, Fla. This resort is right on the beach. The lobby was small and squirly with people waiting to check in. Rooms were not ready at 4:00 when promised. Now we paid very little as this was for a Timeshare presentation. You would think... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for joining us this month on a preview of the resort! While we are disappointed to hear the resort fell short of your expectations, we appreciate your feedback on your stay. We hope to have the chance to exceed your expectations at a Marriott Vacation Club resort in the future. More 

Santa Monica, California
Contributor
13 reviews 13 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are Marriott Time Share owners & wanted to experience a new location. Palm Beach is gorgeous, Palm Beach Shores is a bit off the beaten trail & not what we expected (note, that we did know this going into it!). We were there as a family of 7, 6 adults, 1 toddler. The splash pad for kids was so... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott's Ocean Pointe! We are pleased you had a great visit with your family at the resort. We are sorry to hear Palm Beach did not live up to your expectations and appreciate your feedback. We look forward to your next stay at a Marriott Vacation Club resort! More 

new York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We were interested in buying a time share and got an offer to visit the Marriott Ocean Pointe. We were travelling 2 adults and 2 children (15 and 11). It was absolutely horrendous. There's always a catch to doing a time share package. The room was so small that we had to leave the table and cushions from the pull... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Hi Jamie. Thank you for the TripAdvisor review of your getaway. It is disappointing to find your recent visit failed to meet expectations due to your room overall. We would like to learn additional details on your stay. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach... More 

Aurora
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We first went for a little getaway and end up making a reservation a month later for a week. I love this location! It is very quiet and has direct access to the beach. A huge plus was the plethora of cabanas by the pool. I love to go to beach locations and hang out with the family but I... More 

Was this review helpful? Yes 6
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for the five-star review of your visit! It is terrific to read you count the resort among your favorites in Florida as you mentioned finding the rooms well-appointed and many activities offered. We look forward to serving you on another quiet stay at Marriott's Ocean Pointe! More 

Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here several times and each time the quality of the 2 bed apartments and the facilities to at the resort had always been excellent the close proximity to the beach and some local restaurants is good this is good for all ages the pools are heated and have enough loungers available the pool bars are great and... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Hello Robbie! Thank you for the five-star comments on Marriott's Ocean Pointe. It is fabulous to see you consistently find both the villa and facilities top-notch. We look forward to serving you again on a future visit to Florida! More 

Connecticut
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 17, 2015

We recently stayed at this resort for the first time and it was such a great experience. We were fortunate enough to be on a high floor and we think the best building location (Sailfish) thanks to the staff at this resort. There are several beautiful pools, the resort is right on the ocean and there is good food at... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

We are happy you had a wonderful visit, Nancy! Thank you for your TripAdvisor review and for staying with us at Marriott's Ocean Pointe. We look forward to your next stay with us in Florida! More 

Toronto, Canada
Top Contributor
120 reviews 120 reviews
32 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 15, 2015

We rented a 2-bedroom timeshare unit for a family vacation. Units are large, well-furnished & well-equipped. Resort staff are all friendly & helpful. Check-in & check-out processes were fast & efficient. Pools are heated, which was great -- we had an infant with us, so he really enjoyed being in the water; also, we had a couple cool days,but could... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for visiting Marriott's Ocean Pointe! We appreciate your feedback on your recent visit and are pleased your family had a great time. Your suggestions on improvements are appreciated and will be shared with the resort's management team. We look forward to seeing you again soon in Florida! More 

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 14, 2015

We stay every year with Ocean Pointe, as my parents own several weeks at this facility. We had rented a two bedroom unit this year for our family of four. My parents were in a one bedroom unit for the two of them. Plenty of space for our family. We always enjoy this property and look forward to the clean,... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your TripAdvisor review! We are pleased your family enjoyed their visit this month, especially the renovated villas. We look forward to seeing you again soon at Marriott's Ocean Pointe! More 

Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2015

My fiancée and I stayed here for a timeshare presentation at other Marriott facility. The room was nicely kept and had lots of storage for a studio room. The grounds were clean and also nicely kept. Staff was always friendly and helpful. We enjoyed tiki bar drinks, the beach and hot tub. Some things I would recommend would be a... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for the TripAdvisor review of your recent getaway to Florida! It is terrific to know you both were able to enjoy some rest and relaxation during your visit due to the storage-laden room, nicely-kept grounds and service-oriented associates. We thank you for the recommendation and look forward to welcoming you both back to Marriott's Ocean Pointe! More 

Hotel Review Summarization

What travelers say

  • TIKI bar(5)
  • Pizza hut(3)
  • Very nice(3)
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