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Marriott's Ocean Pointe

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71 Ocean Avenue, Palm Beach Shores, FL 33404
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960 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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    (233)
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Hamilton, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

In the weeks leading up to our vacation, I was getting more and more concerned about the resort after reading some negatives reviews. After a week's stay, I have no complaints. I was there with 4 other adults, and 4 children. There was plenty of things for both the adults and kids to do. My nephew enjoyed the "teen room"... More 

Was this review helpful? Yes 1
San Francisco, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

This is probably the worst hotel I've been to. It has the worst service I have ever witnessed. I haven't enjoyed any part of this hotel, the beach has a horrible view with industrial machines that you must keep more than 75 feet away from but is always in view (and pictures). They have a few activities of things they... More 

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Cleveland, Ohio
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rented a 1 bedroom unit. Wasn't direct ocean front, but the ocean view was very good. The unit was well maintained and thoroughly clean. The complex is very family friendly. Lots of planned activities for the kids, but easy to find a quiet place to relax as a couple. The pools are FABULOUS. The hot tubs are well maintained. The... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott's Ocean Pointe! We are happy your time at the resort was spent enjoying your well-appointed villa and relaxing poolside. We look forward to having you for another beach getaway again at Ocean Pointe! More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Rooms are bad and the customer service isn't good either. I wouldn't pay extra for general hotel quality, the price isn't worth it. Most of our enjoyment is going to come from outside the hotel since it isn't very good inside. It is very small even though we asked before and were told it was large and had two private... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott’s Ocean Pointe. We are sorry the resort did not live up to expectations for a beach vacation. Your feedback regarding service, is appreciated and will be shared with the resort management team. We look forward to finding you your perfect Marriott Vacation Club Resort in the future. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a timeshare resort so don't expect room service cleaning, they will however bring towels and anything you need to your room. I stayed in kingfish away from the main resort, I would've liked a lighted walking path linking our building to the resort. Rent a car , not many food options nearby and the tiki bar at the... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott's Ocean Pointe! We are happy your villa at the Kingfish building was well-appointed and spacious and the location of the resort to the beach was perfect for a relaxing getaway. We look forward to having you for another beachside vacation again at Ocean Pointe! More 

Port Washington, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Marriott Ocean Pointe Resort - it was clean and they had excellent customer service. They planned lots of activities for the resort guests - most at little or no cost. Our villa was roomy and clean and the bed was comfortable. We would definitely make another trip to this resort! The beach was large and clean and... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review, Tracy! we are happy your villa was comfortable with great bedding and the customer service was top notch. It is wonderful to hear about your turtle encounter! We look forward to having you for another beach getaway again at Marriott's Ocean Pointe! More 

Newtown,Ct
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just recently returned from a week at Marriott's Ocean Pointe - Aug 6-Aug 13th and we can't wait to exchange here again! I am at a complete loss on some of the negative reviews and quite honestly, I took too much of it in before traveling and it certainly affected my outlook on the upcoming vacation. We couldn't... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your five-star review of Marriott's Ocean Pointe! We are delighted to know your well-appointed, clean villa in the Kingfish building and grounds of the resort exceeded your expectations for a lovely family vacation to the beach. We look forward to having you all for another wonderful vacation again during your next visit to Palm Beach Shores! More 

Washington, DC
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family comes to this Marriott frequently but this year the place seems tired and worn out. The location is great and the beach is beautiful. 8 years ago when we first visited the resort I would have rated 5 stars. Our 2-bedroom unit had a worn out and stained sofa in the living room that you would literally sink... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott’s Ocean Pointe. We are sorry to hear your accommodations feel short of expectations during your recent visit to the resort. Your feedback regarding villa furnishings and housekeeping as well as smoking enforcement is appreciated and will be shared with the resort management team for future improvements. We look forward to truly exceeding your... More 

Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Have been to this resort several times. Has become one of our favorites whether with grandchildren or not. So much to do at the resort that some times we don't leave. Love the food at the grill. Three pools, many activities (shuffle board, putt-putt, little kids water area) for the kids (and big kids). Right on the beach and water... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

We appreciate your five-star review of Marriott's Ocean Pointe! It is wonderful to know that the dining at the grill, beautiful beach area, and resort activities for all ages made your vacation to Palm Beach fun and relaxing. We look forward to having you and your friends again at Ocean Pointe! More 

Mandres-les-Roses, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hopefully, we spent only 2 nights, for a total of 980 dollars... We stay in a room front of building work which were started every morning between 7.30-8AM, all during the day, very huge noise that you cannot relax, sleep, watch tv or enjoying the outside ! I really feel that I got screwed and only for that reason, I... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Ocean Pointe, responded to this review

Thank you for your review of Marriott’s Ocean Pointe. We are sorry to hear the early morning noise outside your villa disturbed your relaxation time at the resort. Please know, your feedback will be shared with the resort management team for future scheduling of maintenance. Please contact customer care at Customer.Care@vacationclub.com or 800-860-9384 so we can speak with you about... More 

Hotel Review Summarization

What travelers say

  • TIKI bar(5)
  • Very nice(3)
  • Pizza hut(3)
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