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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

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Traveler (342)
Room & Suite (115)
Dining (21)

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About

#5 of 10 hotels in Palm Beach Gardens
Location
4.6
Cleanliness
4.2
Service
4.3
Value
4.1
Relax at the Embassy Suites Palm Beach Gardens - PGA Boulevard hotel conveniently located downtown Palm Beach Gardens featuring two-room suites, complimentary cooked-to-order breakfast and Evening Reception. Stay in our suites that include a separate living room with a sofa bed, wet bar area, mini-refrigerator, microwave and WiFi. Enjoy our complimentary 24-hour fitness center plus the outdoor heated pool and whirlpool. Savor our on-site Verdea restaurant & Wine Bar with artisan farm-to-table cuisine.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

4350 Pga Boulevard, Palm Beach Gardens, FL 33410
Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
4.0
4.0 of 5 bubbles1,510 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard enjoys a strategic location favored by guests for its convenience to downtown and local attractions. While the inviting atmosphere and amenities like the pool and complimentary breakfast are applauded, opinions on service and room upkeep show a divide; commendations for staff contrast with critiques of front desk interactions and room conditions. Travelers often question the hotel's value, citing high costs relative to the quality of amenities and room cleanliness.
Location
Convenient
Atmosphere
Inviting
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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John A wrote a review Mar 14
Houston11 contributions12 helpful votes
Embassy Suites has been home for an annual Astros Seniors trip to Spring Training for many years. Great property, friendly staff … and Chef Kenney. Kenney is there every morning serving eggs, omelettes, sausage and bacon as part of the complimentary breakfast. Not only does he make a great omelet but is a happy person to get the day started. If you ask he always has a joke to tell. Chef Kenney alone is reason to stay here
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 4 days ago
Dear Guest, Thank you for the excellent review. We are so happy our Embassy Suites has been your choice for so many years and we look forward to many more years together. I will share your experience with the staff and also Chef Kenny. Respectfully, Michael H
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rocco wrote a review Apr 2023
Coral Springs, Florida2 contributions
Hotel's Favorite
Bar Tender Eddy Has a Warm Kind Loving Heart I See This Man Gives 100% To Every Person He Comes In Contact With , He Is a People Person An A Great Representative For Hilton . Job Well Done Eddy . Hilton Chef Kenny - Is Another Warm Welcoming Representative For Hilton , He Made Me And My Wife Our egg omelette’s Every Morning With Lots Of Love And Always Delivered Wonderful Jokes . Kenny Made Sure To Acknowledge One Ladies Birthday We Participated In A Birthday Song And the Lady Smiled . Kenny Loves His Job And Cares About People Job Well Done Kenny . Hilton Head Eric - Is Another Warm Caring Man . He Made Sure Every Person At The Pool Had Their Towels , He Was Always Ready To Give A Helping Hand To All Who Asked , He Is A Hard Working Man And Much Appreciated , He Cares And Takes Time Out To Talk To Customer’s . Job Well Done Eric . These 3 Hilton Head Workers Really Go Above And Beyond The Call Of Their Duties , And It Is Because Of These 3 Workers / Representatives Of The Hilton Chain That Would Have Me Book Again My Stay At This Hilton in Palm Beach Gardens . Thank you Hilton For My Stay And For Having 3 Great Workers Like This . Respectfully Submitted MARIO LISANTI
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Parking was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded Apr 12, 2023
Mario, Thank you for all the kind words to our staff. I will personally share this review with our staff and let them know how special they all made your stay at our hotel. Please come back and stay with us again soon. Respectfully,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary Lou D wrote a review Mar 8
1 contribution
The mattress needs to be replaced. It is worn out and made it hard to get comfortable. We enjoyed the two room suite , having a kitchenette and the amount of pillows. Your staff is friendly and helpful. We especially enjoyed Chef Kenny at the breakfast grill. He does a great job!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the restaurant to your liking. I'm very sorry you did not like the mattress. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Respectfully,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nellie S wrote a review Mar 8
1 contribution
Chef Kenny is the greatest. His omelets are the phenomenal. The bed was very comfortable. And everyone was very helpful. This is my second time here and I will be making it my place to stay when I come to Cardinal spring training. And to visit friends in Jupiter.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the property and staff your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Respectfully,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Toshawnka Walker wrote a review Mar 8
13 contributions
Chef Kenny was outstanding. I wanted to leave this review because he is always professional with a pleasant demeanor. Great food and great service. We've been staying at this Embassy every year for 6 years and Chef Kenny is a big part of why we keep coming back!
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Respectfully,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ross c wrote a review Mar 7
1 contribution
Dirty hotel...I was playing with my grandson in tan dress pants...all ready for my fathers 90th birthday. We booked 8 rooms of which I paid for as the Hilton Honors member. When I get up off the carpet, my pants had two large brown stains on each knee. The hotel is old and Hilton does not appear to be putting any money into it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: There are other hotels in the area that have far better value and are not dirty. Breakfast was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Dear Guest, I am so sorry you found your guest room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you as our guest to ensure you have the best travel experience ever. Respectfully, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ronit M wrote a review Feb 2024
1 contribution
Chef Kenny is awesome He is a great chef and quite a host He did a great job as it was an employee’s birthday and he had everyone sing happy birthday to Her There was a severely handicapped customer today that he went out of his way for He kept everything flowing very smoothly and he makes a great omelette
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 3 weeks ago
Dear Guest, Thank you for the excellent review. We are so happy that Chef Kenny was able to give you a memorable stay at the property. We hope to see you again soon. Respectfully, Michael H
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jake m wrote a review Feb 2024
1 contribution
Chef Kenny is a very thoughtful/caring person. He truly cares about the guests! He purposely went out of his way to make sure everyone was happy. Kenny helped assist a handicapped young lady to make sure she had everything she needed. Thank you for making our stay a great one!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 3 weeks ago
Dear Guest, Thank you for the 5 star review. I will share your comments with Chef Kenny. We hope to see you again soon. Respectfully, Michael H
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sallue718 wrote a review Feb 2024
2 contributions1 helpful vote
Don’t walk, RUN from this place. Started off with us not being able to get our room until 530pm, we showed up at 430pm on Wednesday, Valentines Day. Not sure why, but when asked if it was possible to move to an available room, Denise responded with an emphatic NO. No looking in the computer, no let me see what I can find, no offer to hang out at the pool or bar until the room is ready. Nada. Just NO you’ll have to wait. Fast forward to 930pm after dinner. We get to the room and A/C doesn’t work. Johnny, the maintenance guy and the only person who seemed to care, tried in vain to get it fixed, but couldn’t. So, we decided it was probably good idea to move to a different room. Guess what?! No other kings rooms available from Denise. We checked online, 3 different king rooms show available on the Hilton app, but “there’s no more king rooms going out tonight”. So here I type this review, on Valentine’s Day, in a separate bed from my wife, because customer service takes a back seat at this hotel.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 4 weeks ago
Sallue, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Unfortunately the hotel was sold out of king rooms and only had double rooms available. Thank you again for your feedback and we hope you will consider staying with us again. Respectfully, Michael H
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob R wrote a review Feb 2024
2 contributions
I was here for two nights business I walked in to the embassy suites in Palm Beach Gardens in a first person I came across was Julie No smile looked like the look on her face was what are you doing here. After that I was handed the keys and headed to my room I couldn't get in the room The keys were never swiped Had to go back down have her swipe the keys and she wasn't in a good mood. Got the key swipe Went back up to my room Next thing I find was a dirty room Looks like never cleaned. Went back down changed rooms. Went to the next room and it took me about 10 hours to find out that the bathroom floor next to the toilet there was pee stains was never clean and I found a dirty towel in the cupboard mixed in with the clean towels. I called Hilton about this issue I got a reply for Michelle but that's not good enough cuz I do a lot of business with Hilton and I'm a diamond member. I called here and then they will escalate the issue and take it up with the property. I will never go back there again and furthermore my company has a contract with embassy suites I'm going to make sure that we get a contract with a Hampton Inn. Or DoubleTree better yet. I was not happy with the front desk customer service Julie or Michelle's answer to the review. Hilton will escalate and take care of the issue. Cuz I am a diamond member.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: After seeing my room dirty I never ate there I just couldn't I was sick to my stomach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hamlin, Other at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded Feb 9, 2024
Dear Guest, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Respectfully, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$181 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites palm beach gardens, palm beach gardens embassy suites
LOCATION
United StatesFloridaPalm Beach Gardens
NUMBER OF ROOMS
160
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EMBASSY SUITES BY HILTON PALM BEACH GARDENS PGA BOULEVARD $158 ($̶2̶4̶9̶) - Updated 2024 Prices & Hotel Reviews - FL

Frequently Asked Questions about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Which popular attractions are close to Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Nearby attractions include The Escape South Florida (0.1 miles) and PGA Arts Center (0.3 miles).
What are some of the property amenities at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Conveniently located restaurants include Paddy Mac's, Cafe Chardonnay, and J Alexander's.
Are there opportunities to exercise at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Yes, guests have access to a pool and a fitness center during their stay.
Is Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard located near the city center?
Yes, it is 0.3 miles away from the center of Palm Beach Gardens.
Are any cleaning services offered at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
The staff speaks multiple languages, including English and Spanish.