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Homewood Suites by Hilton Palm Beach Gardens

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4700 Donald Ross Road, Palm Beach Gardens, FL 33418
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1 room 1 adult
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Homewood Suites by Hilton Palm Beach Gardens
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425 Reviews from our TripAdvisor Community

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Palm Coast, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean and comfortable, friendly and helpful staff, but internet access was very, very slow. Parking was limited - not enough spaces for guests. Food was horrible. We would return, however, due to the accommodations and staff.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank ronhu01
palm beach gardens, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Was at this hotel last year and liked it and liked this year too.Liked the breakfrast and dinner.Pool area was nice and so was the property!Right on the border of Jupiter which is a very nice town.This hotel has a shopping center right next to it.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert F
Hindhead, United Kingdom
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Major problem here is that dogs are allowed in the dining room. When we reported the issue, we were told that service dogs are allowed. This was not a service dog and the worst thing was that the server dealing with the food was petting the dog! Also, when we asked for hot water to make a cup of tea... More 

Helpful?
Thank Frank G
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Please... More 

Maine, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff is friendly, hotel is clean and safe, and location is close to beach and shopping. Internet connection is extremely slow and fitness center is not very useful although a complimentary pass to Gold's Gym down the walk way is available. Breakfast coffee and grab items are decent but wouldn't plan on eating dinner there as the menu is limited... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mariette H
East Brunswick, New Jersey
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Expedia failed to book my reservation at Homewood Palm Beach Gardens even though Expedia gave me a confirmation number. Markus and Brittney went well beyond the call of duty speaking with Expedia and eventually giving me a room in a fully booked hotel. Throughout the process they kept me informed and truly made me feel like a valued guest and... More 

Helpful?
Thank RalphmL
Fort Lauderdale, Florida
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Extremely disappointed to arrive and find out that the Suite with a King Bed we had reserved 4 months ago was not available. Hotel manager made no attempt to do anything other than basically "here's what we have....you can take it or leave it". I used H Honors points for this stay. I'm used to being placed in a room... More 

Helpful?
Thank Dave M
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

Mr.Dave M; We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great... More 

Lakewood, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am an extremely finicky person. I'm always the one who checks under the mattresses in hotels and such.....and I found this hotel to be spotless and beautiful. The kitchenette was a great bonus! The staff was friendly, generous and accommodating. They definitely went out of their way to make us feel at home. Also, besides for the gym in... More 

Helpful?
Thank Chaya G
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

We thank you for your great review and do hope to host you again soon! More 

Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I wished I stayed here longer. I stayed here one night on my Hilton honors points and $50 ! I was on a road trip to Ft Lauderdale where I am now living and my mom and brother were flying out of West Palm Beach airport. The desk staff especially Francesca were super accommodating to my mother and brothers needs... More 

Helpful?
Thank Amezy86
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

Thank you for your great review! We do hope to host you again soon! More 

Murrells Inlet, South Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thought nothing could top our previous stay at Hilton Homewood Suites in Palm Beach Gardens....WRONG...our recent 14 day stay in December was even better. Highly recommend this hotel. Great everything. Don't consider staying anywhere else when visiting this area.

Helpful?
1 Thank KarenB60
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

Wow! This is a wonderful review! Thank you and we hope to see you home soon! More 

Montgomery, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Beautiful clean room with everything you need!! Besides offering breakfast, they had Dinners too FREE on certain nights!! Nobody offers that! Staff was very friendly and helpful. I had the2 bedroom suite and the second bedroom was just as big as the main bedroom! Bathrooms were nice size and having a kitchen was super convenient!! Restaurants were walking distance too!... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jennifer S
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review

Thank you for this great review! We hope to host you again soon! More 

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