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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center

Certificate of Excellence
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11360 US Highway 1, Palm Beach Gardens, FL 33408
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
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210 reviews from our community

Traveler rating
    139
    43
    15
    6
    7
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75
53
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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There are newer reviews for BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
See the most recent reviews
Largo, Florida
Top Contributor
98 reviews 98 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

This was our first visit to the area, coming to dive the Blue Heron Bridge. We have stayed in many Best Westerns for dive trips throughout Florida and this has to be hands down the best yet. The room was immaculate, the cleaning staff were so pleasant and friendly, striking up conversations in the elevator, and the breakfast staff were... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We are happy to see that your stay with us was both welcoming and enjoyable. Our staff is more than happy to accommodate our guests in any way and we are pleased that our staff was able to exceed your expectations. We hope that you fully enjoyed your diving experience and we look forward to your future stays... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 22, 2014

Wonderful staff , very helpful and friendly. Lovely pool area, breakfast served with a smile. Great value. The location is brilliant close to shopping malls, golf course and ,with a fantastic choice of restaurants near by.

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, On behalf of our entire team I would like to thank you for writing such a wonderful review on our hotel. We are happy to hear that our staff, location, and breakfast experience made your stay with us enjoyable. We look forward to hosting you again soon. Sincerely, Francisco Farkas More 

South Florida
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2014

Clean Clean Clean We booked here June 1st 2014 for 3 nights based on a friends recommendation. We had such a good experience that we stayed for 6 nights instead of going to Cocoa Beach. Business brought us back here for another 3 nights on June 12th and we just booked another 2 nights later this month. We are between... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guests, Thank you for writing an excellent review on our hotel. It has been a pleasure getting to know you both and we are happy to see that you will be returning to stay with us again soon. We look forward to hosting you again and our entire staff thanks you for your kind words. Sincerely, Francisco Farkas More 

South Carolina
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 15, 2014

The staff was always helpful and friendly. Printed directions for us without asking. Breakfast staff jumped to be of service and everywhere was very clean. Room had lovely seating area and tastefully decorated.

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We are happy to hear that your stay with us was pleasant and enjoyable. Our staff is always happy to assist our guests with whatever they may need. Thank you for your kind words and we look forward to hosting you again very soon. Sincerely, Francisco Farkas More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2014

We have been staying here for the last two years..The rooms are tasteful and very attractive..Staff very friendly and they went out of their way to find me ibuprofen. We have never been disappointed. The pool is especially nice and you are very close to shopping, beaches and good places to eat.

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, As returning guests we are so pleased to hear that once again we have exceeded your expectations. Our staff is always happy to see our returning guests and we strive to create a wonderful experience each and every time you choose to stay with us. We hope you will continue to share your experience with us with your... More 

1 review
5 of 5 stars Reviewed June 10, 2014

This hotel was everything I could have wished for, for my family. The rooms were spacious and very relaxing. The staff was amazing and the free breakfast was a plus. I would recommend this hotel to anyone or family that needs a nice affordable place to stay in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Thank you for choosing our hotel as your vacation spot for you and your family. We enjoyed having you here at our hotel and on behalf of our entire staff we thank you for your kind words. We look forward to your return to our hotel and best regards to you and your family. Sincerely, Francisco Farkas More 

Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

Beautiful exterior and lobby, but hallway and room carpets dirty. Very disappointed in cleanliness of bed linen around bed frame....stained. Only given one washcloth for 2 people and 2 towels. Coffee in room not replaced. One day we returned and our room was not attended to at all.

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We are disappointed to hear that your stay with us was not in keeping with the standards that we hold to here at our Best Western Plus. We do apologize for the condition of your room and for the lack of service that you received. We do wish that you would have shared this information with our front... More 

Palm Beach Gardens, United States
1 review
5 of 5 stars Reviewed June 3, 2014

We stayed at this hotel because it is pet friendly. The layout of the room isn't perfect...the closet and the bathroom are smaller than they should be. But the staff and general manager made up for it with incredibly friendly and helpful service. It's a pretty property, and they made it feel like home! Also very centrally located

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We thank you for your kind words regarding our hotel and team members. We are sorry to hear that you found our hotel accommodations smaller than you expected, but we are happy to hear that our hospitality more than made up for this. We look forward to hosting you again soon! Sincerely, Francisco Farkas More 

North Palm Beach, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 25, 2014

Very aesthetic, excellent service, caring staff. Our room - Suite was very nice in appearance and very comfortable to stay. Staff are very polite who were very helpful in connecting our personal dvd player to the hotel tv

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Our staff was more than happy to serve you and it was a pleasure meeting you. We hope that you will recommend our hotel to your friends and family and we look forward to your future stays with us. Sincerely, Francisco Farkas More 

Thomasville, Georgia
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2014

The hotel is quite nice in location, close to great shopping, restaurants, etc. Rooms are decorated nice; unfortunately, the beds are hard as a rock. I felt like I had been sleeping on the floor all night, in fact, the floor might have been an improvement. The elevators and hallways are not air conditioned, so are very steamy and warm,... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We apologize for the discomfort of your bed and the inconvenience you experienced with the air conditioner in your room. We wished you had reported this to our front desk staff so that we would have had an opportunity to make this situation right. We hope that this does not prevent you from staying with us again and... More 

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