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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center

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11360 US Highway 1, Palm Beach Gardens, FL 33408
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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
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182 reviews from our community

Traveler rating
    124
    35
    11
    5
    7
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65
51
11
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
See the most recent reviews
Zurich, Switzerland
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2014

I have stayed at this hotel twice, and when I'm in West Palm Beach I will stay here again. It is for my purpose very well located, and easy to get everywhere. The hotel is very nice and clean, and the rooms are of high standard and done in very nice colours. The lay-out of the property is well done,... More 

Was this review helpful? Yes
Francisco F, Front Office Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Mr. and Mrs. Langset, We thank you for writing such a wonderful review on our hotel! We are happy to hear that your stay with us was enjoyable and we hope you had a safe trip home. Debbie appreciates the kind words and looks forward to your return. It was a pleasure to meet you and thank you again. Sincerely,... More 

Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed March 25, 2014

This family owned and operated hotel worked great for me and my college son to stay at for the week. The staff was relaxed, friendly, courteous, provided great service and had many suggestions of places to visit and eat at in the area. It provided a great value with a more than decent breakfast. The mattresses, pillows and bedding were... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Cathryn, We are so glad to see that you enjoyed your stay and that our staff made you feel welcomed into our hotel family. We are happy that you enjoyed our breakfast buffet and the amenities of our hotel and we thank you for your kind words. We do understand that our blinds in the room can be a bit... More 

Greenwood, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2014

We stayed at this hotel to be closer to the airport for an early morning flight. The hotel was beautiful and we loved the king sized bed, although it did squeak somewhat. The woman that checked us in was very helpful with restaurant suggestions and directions. She suggested Anthony's Pizza and we were not dissappointed! Best pizza outside of NYC.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We thank you for choosing Best Western Plus Windsor Gardens Hotel as your hotel and we thank you for your kind words! We will investigate the room you were staying in to see why the bed was squeaking and we appreciate the feedback. We look forward to seeing you again and please recommend our hotel to your family... More 

Seattle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

This is the best Best Western we've stayed at. Everyone is helpful and nice, the rooms are great (nice local art!), and the overall experience was eye-opening. We'll be staying at more BWs in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Jamie, Thank you for taking the time to give us an excellent review on our hotel! We are so happy to hear that your experience at our Best Western was enjoyable and that our staff made you feel welcome. We strive hard to give our guests the very best and we are glad that we were able to deliver this... More 

New City
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 18, 2014 via mobile

My wife and I traveled with our 2 kids. We asked for a room with two beds and we were told none were available. Thus we had a king and a pull out. The kids found the pull out way too small and uncomfortable. The breakfast was very good and the attendant went out of his way to help us.... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Edward, Thank for staying with us here at the Best Western Plus Windsor Gardens Hotel and Suites. We apologize for not having two queen beds available for you, but due to our sold out situation we were unable to move you to another room. The next time you stay with us please call us directly to make your reservation at... More 

Philipsburg, United States
1 review
5 of 5 stars Reviewed March 17, 2014

Stayed at the Best Western Plus in Palm Beach Gardens in March 2014. Very satisfied with hotel. The room was very clean and well maintained and updated. The front desk staff were very friendly and helpful. The complimentary breakfast was in the restaurant area and was a full cooked breakfast. We really enjoyed the stay. Hotel was convenient to the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Michele, Thank you for taking the time to give our hotel such a positive review! We strive to create a clean, relaxing, and welcoming environment here at our hotel and we are happy to see that you noticed this. Guests like you let us know that we are succeeding in delivering the best in customer care and hospitality. We hope... More 

Clifton, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

Best Western Windsor Gardens in Palm Beach Gardens is convenient to everything in the area. The family run hotel has a staff that goes out of their way to accommodate any needs their guests may have. The rooms were clean, smelled great, were nicely decorated and the beds were comfortable. Will certainly like to stay again for a longer period... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Joseph, Thank you for writing such a wonderful review on our hotel! We love to see that we make our guests feel comfortable and happy and we are glad that you enjoyed your stay with us. Our staff appreciates the compliments on our hospitality and service. We hope to see you again very soon and please recommend our hotel to... More 

Juno Beach, Florida
2 reviews
5 of 5 stars Reviewed March 11, 2014

I recently moved from Calif. to Florida only to find that the place that I wanted to rent was not going to be ready for another five weeks. I have two dogs and my options were limited. The Best Western Windsor Garden's Hotel being pet friendly, greeted us with open arms! The entire hotel had just under gone a complete... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Thank you for writing such a wonderful review on our hotel! We are so happy to hear that we were able to exceed your expectations and we were more than happy to accommodate you and your furry friends! We hope to see you again for your wedding and if you need any information regarding our wedding hall please... More 

1 review
5 of 5 stars Reviewed February 27, 2014

My boyfriend and I were supposed to arrive Friday from NY but due to the weather our flight got cancelled and arrived a day later, Robert at the front desk helped us switch the Friday for Wed (our original ck out date was Tuesday) another night with no extra charge, the rooms are super clean, excellent for the price we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Thank you for choosing to stay with us! We are happy to hear that we were able to help you with rearranging your reservations and Robby was more than happy to help you. We are happy to hear that you enjoyed our breakfast and that your accommodations were clean and comfortable. We hope that you will recommend our... More 

CT
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2014

As a Diamond club BW member we were glad to see that this BW met the "Plus" standard - sometimes the individually owned BWs do not. Super clean, terrific linens, nice sized rooms. The pool and hot tub area is very nice with patio seating for breakfast and a gas fireplace. Breakfast was very good - usual BW Plus fare,... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, We thank you for being Best Western Diamond Rewards Members! We are so happy that you choose our Best Western and we are happy to hear that you experience with us was enjoyable and met your expectations. Our staff was more than happy to accommodate you and we look forward to seeing you again soon. Sincerely, Francisco Farkas More 

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