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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center

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11360 US Highway 1, Palm Beach Gardens, FL 33408
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1 room 1 guest
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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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hollywood, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I chose this hotel because of the TA reviews and, thankfully, wasn't disappointed. It began with their front desk allowing me to take my room before the normal check-in. The room was extremely well maintained. Clean and fresh even though this is not a new hotel. There was initially a problem with the wifi. But this corrected quickly. And it... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Michael, Thank you very much for taking the time to review our hotel. We are happy that you were pleased with your stay. We strive to continue to provide excellence customer service. Please let everyone know about your stay and we look forward to serving you again in the future. Thank you again for choosing our brand. More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Windsor Gardens Hotel on two separate occasions during the month of July, 2015. Each time, I had a clean, quiet, comfortable room, and as a solo traveler, I also felt safe there. The staff was kind and helpful. It is an older building, that has been other chain hotels in the past, and you can see... More 

Was this review helpful? Yes
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Katherine, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking... More 

Port St. Lucie
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for a four nights at this Best Western Plus. It deserves to be a Best Western Premier. Rooms are spacious with comfortable beds, a sleeper sofa and a well thought out desk. The bathroom is elegant and functional. The staff makes you feel at home. They have a beautiful pool in a separate building which houses a lot... More 

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Thank you so very much for taking the time to review our beautiful hotel. We strive to provide great service and pleased that you enjoyed our well appointed guest room. Our pool/lounge area is perfect for enjoying our hot delicious and complimentary breakfast in the morning. We have an equipped fitness center and local places to visit, shop,... More 

St. Cloud, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Think hotel was excellent! If you want a clean hotel, comfortable room, relaxing pool, delicious breakfast, and reasonable prices, CHOOSE this one. You won't be sorry. My husband & I stayed 3 nights and loved it! Thank you Best Western! <3

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Patricia, Thank you so very much for taking the time for sharing your experience. Your lovely review is gladly appreciated by our great staff. We take pride in providing the most comfortable, hassle-free, enjoyable experience for each and every one of our guest. Our hotel is indeed the perfect destination for families in-town for special occasions. We look forward... More 

Pooler, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel was as excellent as the first time I stayed. It was warm, accommodating and full of helpful staff. My entire stay was well worth the price and express speedy check-in. With one exception: It seems as though even late checkout is an amenity, staff still look at it as something alien. When I inquired about it, I didn't even... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Summer, First off, let me apologize for any unprofessional conduct you may have experienced during your stay. I can assure you it is not a common practice in our hotel. We whole heartedly appreciate each and every one our guest. We are glad to see that, overall, you enjoyed your stay with us and hope you will come back... More 

Plymouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel 4 times now, every time it's as clean and very welcoming as if was the first time round. The staff are so welcoming and helpful. To start the day with their breakfast was great too. The room is large with all the amenities you need. The only thing which I would change is the internet,... More 

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Valued Guest, We are very delighted for you choosing our property and that you had a good experience each stay. It is pleasure having you. Like you'd mentioned, our hotel provides a great breakfast in the morning, a great start to anyone's day, with table seating by our beautiful pool. We will always have a cozy/comfy bed in one... More 

Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The front desk staff was very helpful on the phone and equally pleasant when we checked in. This hotel is well priced and well located, it is an older building that has been re-furbished. The room was clean, the beds were fresh, there were 4 pillows on each bed and an easily sanitized TV remote. There were eight sleeping pillows,... More 

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and it allows us to improve so we can provide the best guest experience possible. We are grateful that you enjoyed your experience overall and hope that you come back to see us in the future. Thank you again for trying... More 

Poughkeepsie,NY
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was really excited to try this hotel and unfortunately it's a disappointment for me. The photos make the lobby and rooms appear larger than they are and it seems like its an older hotel that's undergone a semi facelift. But that's not my real issue. Cleanliness is the most important thing I look for in a hotel. There are... More 

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Palm Beach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our stay was amazing with a perfect location! The hotel was in the heart of great restaurants and world class spas and shopping. You deserve this! The staff was wonderful and treated us like family. We plan on making another reservation in the near future.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Lula, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Daytona Beach
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At the last minute, we decided to stay a little longer in the Palm Beach area....I called Josiah at this hotel about getting a room in 2 hours.......he went above and beyond getting us a suite and making sure it was all set......this is how to treat a DIAMOND member and I appreciate it.....if I am back in the area... More 

Was this review helpful? Yes 1
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review

Dear Debbie, Thank you very much for taking the time to review our hotel. We are thankful that you decided to book last minute at our hotel. You made the right choice. Our beautiful hotel is perfect for situations when folks need to book a hotel at the last minute. We offer the most of the same amenities as other... More 

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