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DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens

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4431 PGA Boulevard, Palm Beach Gardens, FL 33410
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DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
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DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
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672 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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FORT WALTON BEACH
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at DoubleTree Hilton in PB Gardens several times and have always been impressed. The rooms are spacious, clean and open to an inside hall. The grounds are tropical and very well kept. The location is great, near the Gardens Mall, many restaurants and very convenient to the interstate and major roads. There is a Starbucks located inside... More 

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for taking the time from your busy schedule to share such wonderful comments about your most recent stay with us. We were so please to hear that we exceeded your expectations, since many times people on post negative comments. We hope you continue to use the DoubleTree brand wherever your travels may take you, and enjoy the upcoming... More 

Port St Lucie, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Check in was very crowded with only two reservationists at the counter....wasn't offered a cookie or our daughters wedding gift bag but other than that it was a beautiful hotel; staff very nice, clean..under construction in certain parts tho.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Many time we only hear the negative comments when individuals stay with us so it is very refreshing to hear such wonderful comments about your stay. Although we fell short in some areas like not receiving your cookie upon checking-in, and the wedding gift bag not being delivered we were please heard your expectations were still met. Have a great... More 

St. Petersburg, Florida
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a tournament for kids basketball team. We had about 14 rooms in our group and everyone had a great time. The hotel is very clean and while some mention needing renovations we didn't have any complaints. The pool area and porch is excellent for hanging out and enjoying some drinks. Access to the pool from the... More 

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for sharing such wonderful comments about your most recent stay with us. We were pleased to hear that not only you, but your team enjoyed their stay, and that we exceeded your expectations. We look forward to hosting your team again if you find yourself back in the Palm Beach Gardens area. Enjoy the upcoming July 4th holiday... More 

Jakarta
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoy my stay in this Hotel. I was staying for 2 weeks training, in which I spent most of the day inside one of their training room. If we are talking about the training room, it is not that special, the training room is quite small and so very cold. The room it self is a bit old,... More 

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for sharing comments about your most recent stay. Although the facility has its challenges like you mention we were pleased to hear that we exceeded your expectations. We hope that you will continue to use the DoubleTree brand wherever your travels may take you, and we hope you enjoy the July 4th holiday weekend. All the best, Glenn... More 

Palm Beach Gardens, United States
1 review
2 of 5 stars Reviewed 1 week ago

This place is a mess and needs a good make over from carpet, to cleaning windows, everything. The rooms are dated, bathroom counter is very small, with the tube fixtures needing replacement. The lobby is nice, but who stays there, it is just a pass through. The grounds are not kept to the lushness of that area of Florida. The... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for taking the time to share some comments about your most recent stay with us. We are sorry that we did not meet your expectations and have shared your comments not only with the hotel staff, but with ownership too regarding the need to upgrade the facility. We hope that you will continue to use the DoubleTree brand... More 

New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

You can't just paint a Volkswagen and call it a Porche... they done some "major renovations" but I'm not going to rave about them because nothing has changed other than paint (in the rooms) Newly renovated lobby = a fresh new scene but more needs to be done other than the already chipping paint in the guest rooms.

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for taking the time from your busy schedule to share you comments about your most recent stay with us. We are sorry that we did not meet your expectations and I have shared your comments not only with ownership, but with the managers with-in the hotel. We hope that you will continue to use the DoubleTree brand wherever... More 

Saint Louis, Missouri, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Hilton cheaps it out by not hiring a pool company to treat the pool. They use there staff if you complain about the bugs,algae & dirt of the bottom of the pool the solution is to have staff sweep it for 2 minutes. That didn't help we paid for an "upgraded room" yet were concerned that the Best Western plus... More 

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for sharing your comments about your most recent stay with us, and we are sorry that we did not meet your expectations. We hope that you continue to use the DoubleTree brand wherever your travels may take you. All the best, Glenn Spanier General Manager DoubleTree Palm Beach Gardens. glenn.spanier@hilton.com More 

Palm Bay, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Lumpy bed and flat pillows. Could hear water running in the walls all night as if it was a plumbing leak. Air conditioner was a room unit, not central air. It was very load and woke us up each time it came on. Rooms are very.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

We are very sorry that we did not meet your expectations during your most recent stay with us, and thank you for sharing your experience. I have shared your comments with both ownership, and other managers with-in the hotel. We hope that you will continue to use the DoubleTree brand wherever your travels may take you. All the best, Glenn... More 

Winter Haven, Florida
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

👍👍👍👍😀 There were several reviews about Double Tree that I wasn't happy about, thus I emailed the general manager, Mr. Spanier, to voice my concern prior to checking in. He was professional and promised that Double Tree will give its best customer service during our stay. A colleague and I stayed here for 9 days recently, had a comfortable stay... More 

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for taking the time to post such a wonderful review about your recent stay with us here at the DoubleTree Palm Beach Gardens. Many times individuals only post negative comments so it is very refreshing to hear that you enjoyed your stay, and that we exceeded your expectations. We hope that you will once again stay with us... More 

Deland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We have stayed at the Hampton Inn down the road and picked this hotel because from the pictures it looked nicer (pool and rooms). It was also $40 more per night. The pool was tiny compared to the way it appears in the photos and we ended up not even swimming. When you got off of the elevators onto the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review

Thank you for taking the time from your busy schedule to share your comments about your most recent stay with us. We are sorry that we did not meet your expectations and shared your posting not only with my hotel stay, but also with ownership. We hope that you will continue to use the DoubleTree brand wherever your travels may... More 

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