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Palm Beach Gardens Marriott


Hotel class 3.5 of 5
4000 RCA Boulevard, Palm Beach Gardens, FL 33410
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Reviews you can trust

59% Recommend
3.5 of 5 stars 26 reviews
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3 of 5 stars
romadaro   19 contributions
Washington, DC
Sep 4, 2009 | Trip type: Business, Solo travel

Based on it's location in Palm Beach Gardens, I expected a more upscale property. But, when I arrived at the hotel I could tell that it was one of Marriott's older properties that is now surrounded by a ton of new office buildings and the upscale Pam Gardens Mall and strip shops. Although, it's not fancy, it's clean, well maintained... more

Management response from
Tom Mulroy, General Manager

Thank you for sharing your experience about your staff and your positive comments about the cleanliness and maintenance of the hotel. Although we do have a very strong relationship with the businesses in the Palm Beach area that frequent our hotel, we offer many packages for our leisure guests to enjoy the local attractions, shopping, and golf courses in the...

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3 of 5 stars
Dave_Lob   14 contributions
London
Aug 28, 2009 | Trip type: Business

This hotel was booked for me as part of a business trip, and at the time I was quite dissapointed by the general decor of the Hotel as I had wrongly assumed all Marriotts were 4 / 5 star and this hotel is certainly not that ! I've now seen that the Hotel is 3 star and on this basis... more

Management response from
Tom Mulroy, General Manager

Thank you for taking the time to post your review on TripAdvisor about your stay at the Palm Beach Gardens Marriott. I have shared your comments with our staff to commend them for the service they provided at the front desk, valet, and lobby bar. You feedback has been reviewed with our Executive Chef to address the quality of the...

A Good Stay
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4 of 5 stars
Jumpin_Johnies   7 contributions
Lynchburg
Jul 26, 2009 | Trip type: Business, Solo travel

The breakfast was good and the hotel was nice. It has a bar area with an outdoor pool and gift shop. It's a great value for AAA members which I am. The place needs WiFi. more

Management response from
Tom Mulroy, General Manager

Thank you for staying with us and taking the time to share your experience. The hotel has both wired and wireless internet access available in the guest rooms and wireless access throughout the food and beverage areas and public and meeting space. We are purchasing a new wireless package to improve our service to our hotel guests and meeting attendees,...

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4 of 5 stars
jerrythetraveler   41 contributions
Orlando
Jul 9, 2009 | Trip type: Business
1/1 found this review helpful

When I have to do biz in South Florida and I am in North Florida leaving late one of my favorite lodging destinations is Palm Beach Gardens. Whether coming down on I-95 or the Florida Turnpike "PBG" is the first real exit with a wide selection of Full Service Hotels including a Double Tree and Embassy Suites is a Great... more

Management response from
Tom Mulroy, General Manager

Thank you for selecting our hotel with so many choices in Palm Beach Gardens. We are thrilled that you have recommended our hotel, and we look forward to your return. Your concerns with the concierge services and ants were addressed immediately, and we will continue to strive to deliver the best accommodations and service in Palm Beach. Please let me...

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2 of 5 stars
yourowgirl   1 contribution
orlando
May 18, 2009 | Trip type: Family
2/2 found this review helpful

As we arrived, I found the hotel to be fine. We were in town for a wedding with our two young children. But as I arrived back at the hotel at 10:30 p.m. I found a line of cars coming into the parking lot, with the only parking being in the BACK of the parking lot. There is a night... more

Management response from
Tom Mulroy, General Manager

I sincerely apologize for your experience with parking at our hotel. Club Safari is a very popular night club at the hotel, and we make every effort to ensure there is minimal inconvenience to our hotel guests. Complimentary parking is available in the valet parking lot in front of the hotel for all registered hotel guests when unable to locate...

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4 of 5 stars
Vegas9876   4 contributions
Florida
May 10, 2009 | Trip type: Solo travel

I got this hotel on priceline for a good price, so I am happy with my stay. But I read the many reviews on here, and based on the manager's comments, I was expecting brand new/refurbished rooms. These hotel rooms have not been fully refurbished. The only thing that is new is the lcd high def TV and perhaps the... more

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5 of 5 stars
annedr   1 contribution
Cheshire, Connecticut
Apr 15, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I just spent 3 nights at the Marriott in Palm Beach Gardens. We were impressed with everything about this hotel. We were given a double bedded room by mistake which we found uncomfortable for two people. The following day we requested a change of room and were quickly given a great room on the consierge level. What... more

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1 of 5 stars
tkndo1   1 contribution
new york city
Dec 19, 2008 | Trip type: Business

I booked a room for me and my girlfriend 2 weeks before flying to Fl from NYC rented a car at the airport and proceeded to the hotel. Tired and hungry from the trip, we get there finally to find out they are over booked. I spoke to the Marriott rep of the same hotel 12 hours before to request... more

Management response from
roger_amidon, General Manager

I want to aoplogize for the inconvenience you experienced upon your arrival to our hotel. We had an unfortunate under departure of a group the day of your arrival. We did attempt to make contact with the arriving guests and had great success with a majority of our arriving guests. When we are faced with this type of situation we...

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2 of 5 stars
twilight43   13 contributions
Jersey City, NJ
Sep 19, 2008 | Trip type: Business
1/2 found this review helpful

I have stayed at the Marriott Palm Beach Gardens twice while on business. The first time I stayed at the hotel I was unable to get any internet signal, despite staying as a business traveler. This was quite a problem. After an hour and a half spent with their IT help desk I gave up. On top of that I... more

Management response from
roger_amidon, General Manager

Thank you for the compliments on the cleanliness of your room during your visits with us. I wanted to inform you that all 279 guests rooms have been recently renovated so the next visit to our hotel should impress you. We did identify the issues of signal strength for the internet connection and we have increased the number of signal...

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1 of 5 stars
FUNANDGAMESTRAVEL   1 contribution
US
Aug 27, 2008 | Trip type: Business
0/2 found this review helpful

This was one of the worst hotel experiences. Let me count the ways. 1) Pillows really stank. 2) Mold on bathroom walls - yech. 3) Everyone working in the hotel was from another country. Getting directions anywhere was impossible. 4) Got sick on a piece of key lime pie that stayed out of the refrigerator too long. And, of course,... more

Management response from
roger_amidon, General Manager

I apologize for the inconveniece you experienced on your last visit. We have corrected the problems that you encountered and have retrained the entire staff to exceed the expectations of our guests. I hope that you will give us another try. Roger Amidon, General Manager

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Palm Beach Gardens Marriott Also Known As

  • Marriott Palm Beach Gardens
Address: 4000 RCA Boulevard, Palm Beach Gardens, FL 33410