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Palm Beach Gardens Marriott

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4000 RCA Boulevard, Palm Beach Gardens, FL 33410
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Palm Beach Gardens Marriott
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248 reviews from our community

Traveler rating
    69
    91
    57
    18
    13
See reviews for
45
46
16
92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

This little gem is tucked into a lush tropical setting but is moments away from The Gardens shopping, local dining and beaches. Room was nicely appointed. The lobby is beautiful, large and inviting. Nice bar and coffee area.

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Ashburn, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at this property for a conference in early February. While the staff was professional, the property is tired, worn out and in serious need of a refresh or total interior gutting. I gave it an "average" rating only because of the staff. It's not hard to see in the common areas, sleeping rooms and exterior areas of the hotel... More 

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Fletcher M, General Manager at Palm Beach Gardens Marriott, responded to this review

Thank you for your comments about your recent stay at our hotel. I appreciate your comment about the staff. We are fortunate to have an accommodating group of professionals that put our guests’ interest first. The hotel’s lobby and Great Room were recently renovated along with the meeting space. We recently upgraded that health club with all new equipment. You... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel needs a facelift, but the staff (especially Sasha, morning barista) made the stay worthwhile. I'd give her 5 stars, but the hotel gets 3...drains were slow and the rooms need a refurbishing. The staff in general were all very kind and accommodating.

Was this review helpful? Yes 1
Fletcher M, General Manager at Palm Beach Gardens Marriott, responded to this review

Thank you for your comments about your recent stay at our hotel. I appreciate the wonderful words about Sasha and the rest of our professional staff. Sasha is one of our outstanding Host and we are truly fortunate to have her as a part of our team. Please accept my apology for the slow drains and the hotel condition. We... More 

Cooper City, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our daughter, husband and grandkids live in Palm Beach Gardens and we live about 1.5 hours south of them so we often stay overnight at a local hotel. We are long-time Marriott reward guests wherever we travel and know that our experience at this Marriott was only fair. Wifi was awful. Very slow and had trouble opening downloads. TV was... More 

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Fletcher M, General Manager at Palm Beach Gardens Marriott, responded to this review

Thank you for your review of your recent stay at our hotel. I always like to hear positive comments about the professional staff at the hotel and the wonderful beds. Please accept my apology for the rest of the hotel failing to live up to your expectations. Wi-Fi continues to be challenging as the hotel does frequently evaluate the needs... More 

Hogansville, Georgia
Top Contributor
99 reviews 99 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby has been renovated; however, the rooms are run down. My husband is a platinum member and so we asked for the upgrade and received a room that smelled of smoke, next to the elevator and handicap accessible. Not sure which of those features was the upgrade.... Employees are very friendly. Easy access to I95.

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Fletcher M, Front Office Manager at Palm Beach Gardens Marriott, responded to this review

Thank you for your comments about your recent visit to our hotel. First, thank you for the kind comments about our associates. It’s always refreshing to hear that the staff is friendly and accommodating. Next, please accept my apology for the issues that you mentioned with your guestroom. We truly appreciate our Platinum Rewards members and do our best to... More 

Frankfurt, Germany
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here during a business trip for two nights in April. Internet- I tried to log into the wifi the first night and it said my last name was not valid. Called the front desk and they told me to try my last name in all caps. Didn't work. Called back and they weren't sure what the problem was.... More 

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Wilbraham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I reserved a concierge level room with a king bed for two nights for a conference I was attending. When we checked in, late due to our flights, and got to our room...no king bed. I tried to call the front desk on the portable phone in the room - phone didn't work. Called on the other phone and was... More 

Was this review helpful? Yes 2
Fletcher M, General Manager at Palm Beach Gardens Marriott, responded to this review

Thank you for your comments about your recent stay at our hotel. Please accept my apology for the hotel not having the room type that you requested. We do our best to accommodate each request but sometimes we do fall short of a certain room type. Also, the concierge lounge is accessible during the day but is closed for cleaning... More 

Tequesta, Florida
Top Contributor
51 reviews 51 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice upscale property with well appointed rooms. Easy freeway access to 95 to get you any where you need to be north or south. Clean public areas and a nice bar. Close to the Gardens Mall and excellent shopping.

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Merrick, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Palm Beach Gardens Marriott on 3/18/15 and had a wonderful time. The place was magnificent. The entire staff was extremely friendly and welcoming. They tried to assist in every way. The food was terrific and the service was great! We'll be back again soon.

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New Haven, Connecticut
Contributor
17 reviews 17 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed hear multiples times for Business. It is comfortable, quiet and clean. This hotel is located off I-95 and is near Downtown for restaurants and shopping. It has a good fitness center and a good pool. The staff is pleasant.

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