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Hilton Garden Inn Palm Beach Gardens

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3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
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Hilton Garden Inn Palm Beach Gardens
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466 Reviews from our TripAdvisor Community

Traveler rating
    310
    114
    29
    10
    3
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107
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • All months
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Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location. Located across the street from the Garden's Mall in an upscale area. Very beautiful hotel. Staff very professional and courteous. The hotel is well maintained and everything is updated. Loved the adjustable beds. The mattresses fit the contour of your body. There isn't really anything bad about this hotel. Met all expectations. will stay here again when in... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Our sincerest gratitude for sharing your comments about our one of a kind Hilton Garden Inn. It is great to hear that our courteous and professional nature didn’t go unnoticed, as we are always striving to exceed guest expectations. Thank you and we look forward to your future stays with us. Best Regards, Ricky Lejuez Guest Relations Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The rooms are standard size, with 2 queen or 1 king bed. Large LCD TV. Helpful staff, and beautiful lobby and guest areas. The rooms are standard size, with 2 queen or 1 king bed. Large LCD TV. Helpful staff, and beautiful lobby and guest areas.The rooms are standard size, with 2 queen or 1 king bed. Large LCD TV.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you so very much for taking the time to comment on our property. I believe you are spot on in describing our amenities. Your kind comments about our staff and lobby are much appreciated. Thank you once again, Ricky Lejuez Guest Relations Manager More 

Land O Lakes, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

Room was good size. It was a little cozy between getting in and out of the bathroom and going into the closet, but the room itself was great for us. No complaints. The pillows were of Down Feathers! Such comfort in the evening after a long, busy day. Delicious buffet breakfast was great and had everything you could want in... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for the delightful comments. It is very exciting to hear how much you enjoyed your recent stay and found our location to be favorable. We hope that you visit us again the next time your travels bring you to Palm Beach Gardens. Best Regards, Ricky Lejuez Guest Relations Manager More 

South Florida, Florida
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has very small rooms, small beds, and a tiny bathroom. They even have half size square pillows. The rooms have the window air-conditioned with the motion sensor thermostat. The lobby is very impressive, once you get to your room, not so much. The hotel is clean and quiet, except for that air-conditioner. Our stay did not feel like... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear pretzel660, Thank you for sharing your experience and expressing how you feel about the size of our rooms, beds, and pillows. To begin, our beds and pillows are standard Hilton products which are comparable to those found at other Hilton properties, our rooms are equipped with either a king size bed or two queens, depending on how many beds... More 

Leesburg, Virginia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a couple of nights here and as usual was very happy with the accommodations and service. Hilton again came through. Received an upgraded room and it had plenty of space with a small fridge and microwave. Bed and bathroom were both very nice. The only negative I could say was the lack of a safe in the room. While... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to review your recent stay at the Hilton Garden Inn Palm Beach Gardens. We are glad you enjoyed the upgrade, and could experience one of our premium rooms. We appreciate your feedback on the safes as we are always looking for ways to improve our guest experience and we do apologies for any inconvenience... More 

1 review
5 of 5 stars Reviewed 1 week ago

Hotel was in PBG, very nice. Staff was very friendly & helpful. Room clean, bed comfortable, free WIFI worked well. Breakfast buffet was freshly made-to-order hot foods with great selection at reasonable price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to write such a kind review, we hope to see you again soon. Sincerely, Ricky Lejuez Guest Relations manager More 

Tampa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great! Very friendly and great service at the front desk. Rooms nice and clean and very comfortable. Nice lush towels! Great location and close to everything. I would stay here again and suggest it to anyone.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for the great comments and for pointing out how awesome our lush cotton towels are! We am glad you appreciate our ideal location and look forward to welcoming you back to the hotel. Best Regards, Ricky Lejuez Guest Relations Manager More 

palm beach gardens, United States
1 review
4 of 5 stars Reviewed 1 week ago

The manager, the staff and the room were great. After a long day of sightseeing and driving the internet directed up to the hotel. The room was clean and comfortable. the manager was able to recommend a wonderful place for dinner right down the road. Our stay although one night was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Greetings Toni, We are delighted to hear that you had chance to interact with our friendly team and glad you enjoyed the recommendation to one of our fine local restaurants. We hope you come back soon to enjoy a few more nights in Palm Beach Gardens. Thank you, Ricky Lejuez Guest Relations Manager More 

Grand Cayman
Top Contributor
213 reviews 213 reviews
68 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very surprise with size of this hotel, this is the largest Hilton Garden Inn I ever being too, nice staff and a great location, the area is extremely clean and full with lots of things to do, shops and much more. The rooms are nicely layout and top of the line set up.

Was this review helpful? Yes 1
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Guest, We are glad you were pleasantly surprised by our hotel. I assure you that we aim to set ourselves apart from the rest, not only in size, but in quality of service as well. We hope to see you again soon. With Gratitude, Ricky Lejuez Guest Relations Manager More 

Contributor
11 reviews 11 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Received family travel passport and must say check in process was the best I ever experienced with a passport. Front desk clerk was friendly and stated she recently moved from my area in Virginia. The clerk who assisted us was Flora who was a gem. Very helpful outlining directions and had a pleasant disposition. Room was spacious for two couples.... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Guest, We are glad to hear you enjoyed your recent stay at our property. Our goal is to treat all of our guests like VIPs from arrival to departure. Jennifer and Flora are also happy to hear that they could contribute to making your stay more enjoyable. Please come back and visit us soon. Best Regards, Ricky Lejuez Guest... More 

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