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Hilton Garden Inn Palm Beach Gardens

Certificate of Excellence
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3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
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1 room 1 guest
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Hilton Garden Inn Palm Beach Gardens
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503 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have stayed nine nights in three months. Very convenient to I-95, and the Palm Beach and Jupiter beaches. Less than 15 minutes to Blue Heron Bridge for scuba divers. Hotel and rooms we stayed in were clean and as expected for HGI. Restaurant, bar and full breakfast buffet available. The three different rooms we were in over the three months,... More 

Was this review helpful? Yes
Knightdale, North Carolina
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Check in process was good. Room was clean but a bit "tired". Bed had a very soft foam type mattress. The temperature in the room was very hard to regulate. It was either too hot or too cold. Convenient to grocery store and restaurants.

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Laguna Niguel, California, United States
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I visited Florida to find a new home for an upcoming move to the Sunshine State. My family and I stayed at this hotel for the convenience. It is right next to Downtown Palm Beach Gardens where they have a Wholefoods and many restaurants, not to mention the mall. The staff was extremely helpful and friendly and went out of... More 

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Cleveland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great, clean hotel with friendly staff. This was my second stay at this hotel and I definitely will go back. I wish I had more time to enjoy the amenities during my stay. Walking distance to shopping, food and very nice grounds.

Review collected in partnership with Hilton Garden Inn

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miami
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location and hotel itself is very pretty. The staff was very nice and helpful. However the beds were extremely uncomfortable, the front desk attendant told us there was a dial to adjustment the mattress, but it did not work. The air condition smelled like it was burning every time the temperature would adjust. The pool is also only open... More 

Was this review helpful? Yes 2
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to share your comments about your recent experience at our Hilton Garden Inn. I am sorry to hear that you did not find the beds to your liking. Our Gardens Sleep System beds are designed to allow every guest to adjust the beds to their own personal preference. Moreover, we have maintenance staff available... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were amazing. My mother was in the ICU and my plans were unclear based on her health. One staff member wrote me the nicest handwritten note to express sympathy. The others were also great. I was on pins and needles and my stay was iffy based on my mother's situation. They said I could call... More 

Was this review helpful? Yes 1
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for sharing the details of your stay at our Hilton Garden Inn in Palm Beach Gardens. It brings us great joy to know that we were able to remove some of the concerns of coordinating and arranging your lodging accommodations and help you to focus on more important matters. It was a true pleasure to have you and... More 

Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel in a great area! Easy access to shopping and restaurants and the interstate. The staff is amazing especially Shannon, but really everyone is super friendly and helpful. We enjoyed our stay so much we wished we could have stayed longer. We will be back for sure!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Lena P, Thank you for taking the time to share your awesome review of our property and we to wish you could have stayed longer. Nevertheless, we thank you for staying with us and we look forward to greeting you back soon. Best Regards, Ricky Lejuez, Guest Relations Manager More 

Miami, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I always stay at the Hilton Garden Inn at PGA when in the area for business. You can't beat the convenience of the hotel -walking distance to many shops, restaurants, bars, etc. I start my day with a walk around the lake - safe & serene. Then head to breakfast which is amazing (best bacon ever). Staff is always attentive... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

We love to read reviews like yours. Here at the Hilton Garden Inn Palm Beach Gardens, we take great pride in doing everything possible to make sure our guest receive an enjoyable and memorable stay. Therefore, it is wonderful to see our staff being acknowledged and knowing that our guest make the most of their stay with us. Thank you... More 

Long Island, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had THE nicest stay at this hotel. Not only was it imaculate and so pretty to look at, the staff could NOT be more helpful. My daughter was having a surgery at the Surgical Center around the block. We came back and they extended us a late check out so she could sleep longer. They couldn't do enough for... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for your kind comments. We could not have been more delighted to accommodate you during your stay. I hope your loved ones are doing well, and we hope to welcome everyone back soon. Best regards, Ricky Lejuez Guest Relations Manager More 

Deerfield Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The best service ever received. VIP service from the moment we walked in. Flora went above and beyond on on her customer service and is a valuable asset to Hilton. Highly recommend this hotel to anyone staying in the Palm Beach. The room was perfect and absolutely lovely.

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for your kind comments and for letting us know that we accomplished our goal of making you and yours feel like VIPs. Rest assured that we do consider Flora a big asset to our team and it is great to hear that she contributed to making your stay a more enjoyable experience. It was truly a pleasure having... More 

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