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Hilton Garden Inn Palm Beach Gardens

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3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
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Newly Renovated Property!
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Hilton Garden Inn Palm Beach Gardens
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493 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location but hotel needs upkeep and upgrade. I have stayed at this hotel many times but now starting to look worn, tired. Probably business is very good.I will stay again provided I see improvements

Review collected in partnership with Hilton Garden Inn

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Vero Beach Florida, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent service...arrived early and was allowed to check in..Enjoyed their Happy Hour...Free parking is always a plus....Great breakfast in the morning not your usual buffet, although it was an extra fee..

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to share such a great comment. It is delightful to hear you had such a great stay with us. We hope you visit us again in the near future. Best Regards, Ricky Lejuez Guest Relations Manager More 

Chicago, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

Elia, Julia, Mr. Ricky, Flora, these people know how to take care of folks. If ever in the West Palm Beach area, this is the place to be. We just had our 40th Reunion there and the staff treated us like we were royalty. They paid attention to detail like I've never seen before. I can't express or find the... More 

Review collected in partnership with Hilton Garden Inn

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for your kind complements. We truly appreciate you allowing us to contribute towards making your 40th reunion a successful and enjoyable event. On behalf of our entire Hilton Garden Inn Palm Beach Gardens team, it was a pleasure serving you and the members of your event. We hope that you will visit us the next time you are... More 

Palm beach Gardens, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was a very nice stay. I was on a business trip and took family along. Kids had some real fun at the pool or walking around the lake to downtown restaurants! Room was very good with an excellent view of the downtown. Used the digital check-in feature which lets you explore the Hotel maps and choose your room! Flora... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear guest, We are happy to hear that your stay with us was enjoyable for both you and your family. Moreover, thank you for recognizing Flora as well as for using our new cool e-check-in feature. It's wonderful seeing how this feature enhances our guests reservation experience. We look forward to your next visit. Thank you, Ricky Lejuez, Guest Relations... More 

Marietta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a very good stay. The breakfast is second to none. Pool clean and fun. The staff is so helpful and kind with smiles on their faces. That's hard to fine. I recommend this hotel to anyone. The scenery from your room is so breath taking with condos all around you with that pretty lake with many wild life species... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to share your experience. We at the hotel are delighted to hear that your reunion was a success and that both you and your wife enjoyed the stay. We hope that you return to visit us in the near future. Sincerely, Ricky Lejuez Guest Relations Manager More 

Troy, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has the feel of a fancy-dancy hotel when you walk in. My kids were blown away. My daughter commented that we must be rich to stay here! Trust me, we are not. But this was a very affordable place to stay. Nothing special about the rooms. Just clean and well-kept. Free wi-fi was a bit complicated to use but... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear guest, It is always delightful to hear that our guests are able to enjoy all the different amenities that our hotel has to offer; as well as make the most of our one of a kind location. Therefore, I thank you for sharing with us your recent experience. We hope to welcome you back to our Hilton Garden Inn... More 

New Haven, Connecticut
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel twice in the last 6 months. It's a great hotel - very close to shops and restaurants, and always clean. I love the pathway around and across the little pond. The Loggerhead beach is only a quick 5 minute drive up the road. My most recent stay, I was with several family members as we... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Guest, Thank you for taking the time to share your resent experience on Trip Advisor. I am glad to hear that you and your loved once enjoyed your stay with us. Moreover, we appreciate you taking the time to express your thoughts on how we can improve, as we are always seeking for new way to better serve our... More 

United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Over the July 4th weekend we were in the area to dive Blue Heron Bridge which is one of the best places to dive in the world. Most of the time we stay at a hotel close to the bridge but with the holiday wanted to stay some place were we could easily do other things for entertainment and this... More 

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Guest, We are very happy to read about the many aspects that contributed to you having a great stay at our Hilton Garden Inn. Moreover, we appreciate you taking the time to mention areas in which you feel we could improve upon. Therefore, Thank you for the wonderful review on trip Advisor and we look forward to seeing in... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Slept Great! The room was very clean and quiet. The bed was super comfortable. The front desk on the other hand was not so good. Received very poor service from the front desk as they were short and rude. Didn't feel like I met their stereotype as a guest.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

We appreciate you taking the time sharing your experience of your recent stay at our Hilton Garden Inn. I am happy to hear that you found your room to your liking and enjoyed our Garden Sleep System. However, I am sorry to hear that our Front Desk staff failed to deliver the outstanding service which our property is known for.... More 

Sherbrooke, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed 4 days at this hotel. Ver y clean, Nice staff at the front desk. Good location. The lady at the front desk offered good deal for breakfast . The hotel is near à lot of good restaurant and Nice boutique .

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Guest, We appreciate you taking the time to share your recent experience at our Hilton Garden Inn. It is also wonderful to hear that you found your stay to be perfect! We hope that you will return to visit us in the near future. Best Regards, Ricky Lejuez Guest Relations Manager More 

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