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Hilton Garden Inn Palm Beach Gardens

Certificate of Excellence
3.0 of 5
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3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
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Hilton Garden Inn Palm Beach Gardens
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Johnny A Toronto, Ontario, Canada
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446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my Girlfriend spent a weekend here in April and we couldn't be more impressed. The Hotel itself and the grounds outdoors are beautiful and well kept. The staff was extremely friendly and accommodating. The outdoor heated pool and hot tub was perfect although, we did find it a tad disappointing that it closed at dusk but by no... More 

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location. Good service. Very clean rooms. Reasonable rates for PBG. Had a king room overlooking the lake by Downtown. Usually stay at the PGA Resort but after a terrible experience last time we decided to try this Hilton Garden Inn. Breakfast is a pretty good buffet and they make eggs to order. Did not eat there in the evening... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

great location, front desk staff was very helpful and welcoming, i come here for work often and they remembered me, restaurant food could have better selection and wait staff is polite and nice, but not too knowledgeable, breakfast has a good selection but can be a bit repetitive

Review collected in partnership with Hilton Garden Inn

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Williams A, We are pleased that you enjoyed our hotel, and that you continue to choose our Hilton Garden Inn. Thank you for your input on our restaurant as we always strive to improve guests’ experiences. Also, if you are in the mood for anything off the menu, our chef will gladly try to accommodate any request you may... More 

Stratford CT
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the nicest Hilton Garden Inns I have ever stayed at. Staff was nice and accommodating as can be, the place was beautiful. Grounds were pretty, location was convenient to shops and restaurants... all around great experience.

Review collected in partnership with Hilton Garden Inn

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear KGHTravel, Thank you for considering us one of the best Hilton Garden Inns you have stayed. We are glad you enjoyed the beautiful scenery in Palm Beach Gardens. It was our pleasure to contribute to your experience, and we hope you travels bring you back soon. Best Regards, Ricky Lejuez Guest Relations Manager More 

Key West, United States
1 review
5 of 5 stars Reviewed 1 week ago

The resort is in the PERFECT location right across the lake from "Downtown" and TONS of Restaurants/Shops. It's right off I95, any & every thing is in driving distance 10-15 mins tops. If you are looking for a nice, quiet, friendly hotel... this is the one! :)

Review collected in partnership with Hilton Garden Inn

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Janell S, I’m glad you discovered the hidden gem of Palm Beach Gardens that is the Hilton Garden Inn. It was our pleasure accommodating you, and we look forward to your next visit. Best Regards, Ricky Lejuez Guest Relations Manager More 

Top Contributor
71 reviews 71 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third stay at this hotel in the last three years. Each stay has been very pleasant. Staff is friendly and efficient. Rooms are clean and nice. Bonus with this location is a full service restaurant open for dinner until 10pm with a full menu. Nice sized bar as well. Hotel is also in a very nice area... More 

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Rogerwilco123, It is nice to hear that you enjoy our hotel’s amenities and close proximity to Downtown at the Gardens. We value all our guests, and would like to thank you for continue to stay with us. We hope to see you again next year. Ricky Lejuez Guest Relation Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

It was either this or the Embassy Suites. I am glad we stayed here because it was further from the freeway commotion and is part of a planned development. You could run on a brick paved path of about a half mile or walk to restaurants or shopping. Shout out to Julia Flora & Ricky for being helpful if anything... More 

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Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Mr. Don, Thank you for your kind words about our property and helpful staff! Our suites are pretty amazing and are always in high demand. It is helpful to book them in advance to secure one for an upcoming reservation, nevertheless, we do enjoy treating our Hilton Honors guest to an upgrade whenever possible. If your travels find you back... More 

Palm Beach Gardens, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was amazing and the hotel is great. Amazing location too! You're walking distance to the mall as well as downtown at the Gardens. My room was very clean, the staff was extremely helpful and parking was easy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Meredith, Thank you for sharing your thoughts on Trip Advisor. It is great to hear that you enjoyed our surrounding downtown area, and I am pleased to hear that you found the staff to be amazing. We hope your travels bring you to Palm Beach Gardens once more so we may welcome you back to our hotel. Best Regards,... More 

Palm Coast, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Easy to book, nice location. Close to the mall and great places to eat. The Inn was beautiful, clean and the price was right. I felt safe and enjoyed all that the Inn offered. If back in the area, I will certainly be staying here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear James T, Thank you for sharing your experience on Trip Advisor. I am pleased to know you were able to enjoy all our hotel had to offer. We can't wait to welcome you back! Sincerely, Ricky Lejuez, Guest Relations Manager More 

OFallon, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Did not expect to have poor quality beds in such a reputable hotel. Stayed 3 nights and received very little sleep due to the beds. Staff and other amenities were fantastic. Highly recommend the breakfast buffet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ricky L, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Philip B, We truly appreciate you taking the time to review our hotel on Trip Advisor. We are also deeply sorry you did not receive the quality sleep that our guest have come to expect. Our hotel utilizes beds similar to those of a Sleep Number, in which our guests are able to control how firm or soft the... More 

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