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PGA National Resort and Spa

Certificate of Excellence
GreenLeadersBronze level
400 Avenue of the Champions, Palm Beach Gardens, FL 33418
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1 room 1 guest
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PGA National Resort and Spa
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1,089 Reviews from our TripAdvisor Community

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Traveler rating
    573
    267
    127
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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    (244)
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There are newer reviews for PGA National Resort and Spa
See the most recent reviews
Jupiter, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a staple in Palm Beach county. It has a great country club, golf courses and residential community. They have mastered luxury. I went there for a quick escape. A one hour massage and a mani-pedi. The grand total for two was less than $400. This price also included a locker, all day spa, pool access and a... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you very much for your wonderful post and for being our guest this summer. The Spa is a wonderful way of relaxing and being pampered. Thank you and look forward to seeing you back soon. More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The resort is lovely and has many nice amenities. The pool area was beautiful. I do not golf but we did have a 5K on the golf course and the course appears very well maintained. Rooms were lovely, the bed was super comfortable and the comforter was amazing! All food was very good as were conference and banquet facilities. I... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for your wonderful post and for being our guest. More 

USA
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfy beds, friendly staff, great food although a bit pricey and not enough seating in the main bar area and be prepared for a loooooong wait for your order. (upstairs bar) Can't speak for the other dining options in the hotel. Nice gym facilities and fun shops. Internet connection was a HUGE issue. Suuuuper slow and I noticed many of... More 

Was this review helpful? Yes 1
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for being our guest and for your post of your experience. We recently had a lightening strike at the resort and it took out some phone and internet servers so we are just now getting everything back up to speed. Sorry for any inconvenience, but thank you once again and we hope to see you back soon. More 

Palm Harbor, Florida
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited the resort for 3 days and played golf on two of those days. The courses are average to good. Unfortunately, you will have condos/villas on every hole practically. The grooming was acceptable but not pristine. We got the weekend for cheap so we can't expect perfection. The rounds took way too long since the courses were overbooked. We... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for being our guest this past week and for your comments on your experience. We are currently working on a new lighting package for our guest rooms as we agree with your assessment. I will also pass your comments about golf to our Director of Golf to review with there team. Thank you once again for being our... More 

stockholm
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The PGA National Resort is declining - at least we really think so. This is our third visit so our expectations are set at the correct level. Front desk staff made the choice to give us (two adults on a golf package) the room next to the KidsClub where kid check in at 8AM to play and have a good... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for coming to the PGA National and I'm sorry for the points made in your review. Please give me a call at your convenience so that I can discuss your experience with you and try and win back your trust in us. My number directly is 561-227-2555. Thank you once again. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great value for money. Room and amenities of the hotel are amazing. Loved spending time by the pool and in the hot tub. We had the breakfast buffet and the omelette station was amazing. The staff are friendly and will do anything to help you and make your stay more enjoyable. Can't wait to go back!

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you very much for your business and your kind post. No better way to start off your day with a wonderful breakfast. More 

Miami Beach, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There is not much to talk about. I was happy hotel guest. I liked the place. Clean and spacious. Part of my group was playing golf and they loved it. I spend lot of time in pool area which was very nice, clean and well maintained. Stuff was very friendly. I loved the little coffee shop in the lobby. You... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for being our guest and post the great experience you had when visiting. More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

Not sure where to start... We were told several times this was a 5 star resort- it's not! We had two adjoining rooms for the four of us. We were given a double room and a king room, even though we asked for 2 doubles! Nice sized rooms but not the cleanest. Ours looked like it had a blood stain... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for being our guest and for being part of the Optimist group. Im sorry if some of your experience didnt meet your expectations. We strive to give great customer service to all who visit. Please reach out to me if you have a minute so we can discuss your experience. My number directly is 561-227-2555. Thank you once... More 

London, Canada
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

If you love golf, there is no better resort. Five courses, including the Champion, where the PGA tour plays the Honda Classic each year, is awesome. The pool is like a postcard and the whole atmosphere is 5 star. I've been fortunate and gave been here 3 times...and walking into the lobby was like coming home. Golf, food, pool, spa,... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for your business and your wonderful post. More 

Santiago, Chile
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

It was our third time at this resort, one of my daughters participated at the Optimist International Junior Golf Championship. The hotel was great, very nice rooms, very clean and tidy, the personal that work at the resort so friendly. Nice food and well served a it has a great swimming pool. I love going with my family. Besides.....it's pets... More 

Was this review helpful? Yes
bhorn_9, Bill Horn, Director of Operations at PGA National Resort and Spa, responded to this review

Thank you for your wonderful post and congratulations for your daughter for continuously qualifying for one of the most pretegious golf tournement for kids (Otimist) in the country. This was there 20th annivarsary hosting at the PGA National and we so look forward to having the best of the younger golfers in the world participate and enjoy the propoerty. Hopefully... More 

Hotel Review Summarization

What travelers say

  • Golf course(5)
  • Honda Classic(4)
  • Lobby bar(4)
  • Very nice(4)
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Other (27)
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