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PGA National Resort and Spa

4.0 of 5 400 Avenue of the Champions, Palm Beach Gardens, FL 33418
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Certificate of Excellence 2014
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PGA National Resort and Spa
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PGA National Resort and Spa
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912 reviews from our community

Traveler rating
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    219
    94
    62
    42
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167
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171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Staying here for 5 nights, at check in i was moved 3 times for filthy rooms, smears on dressers, dusty, bugs on linens and stains on sheets and decor. Upgraded to suite with VIP cleaning and i know for sure that they do not know what that means... If you want 5 star this is definitely not it, spoke to... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
74 reviews 74 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

On arriving at the hotel this is a golfers paradise! The entrance is excellent and since we last visited there is a better feel about the hotel. The rooms are very good. Golfing here is excellent the courses are stunning. The pool area is lovely to relax by and all in all the price is reasonable and the service is... More

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The stay was good. I thought that there would be more areas that are not completely overrun with kids and locals from the community. If you are looking for a quiet romantic getaway without kids cannonballing into the one small pool, this may not be for you. We were there over a weekend, so during the week may be different.... More

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The room rate was great and it was big, quiet, clean and modern! My husband & I live in the area and booked a night for a "staycation" and really enjoyed the hotel & amenities. The spa is excellent and the gym is also quite nice. The Palm Terrace has a great breakfast and courteous staff, however, we would advise... More

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New York, NY
Contributor
19 reviews 19 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just returned from 6 nights at this beautiful resort and simply cannot say enough great things about our experience here! The pool area, outdoor bar and lake are as beautiful as any we have experienced! Upon forwarding pics to friends...everyone thought we were in the Caribbean. The pool and grounds are maintained beautifully and on top of that the... More

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Wellington, Florida
Top Contributor
107 reviews 107 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I spent the day at the PGA Spa for our anniversary this year. We checked in a little early and ate lunch pool side. The pool area is beautiful with a number of different pools, hot tubs and pools filled with mineral waters from around the world. The locker rooms are nice with steam room, sauna, whirlpool... More

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Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent facility and staff. Good food. Clean modern rooms. Beautiful pool are with very comfortable chairs. Nice lobby bar will good bar menu and well prepared drinks. Get a room with a balcony if you can. We will be back.

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Boynton Beach, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband and I booked a weekend last year for our 1 year wedding annivesary and it was great. We went this year exactly 1 year from the date of our initial visit and it was horrible. I must say the Spa personnel were great, as well as the Pro Shop at the golf course. There must have been a... More

Was this review helpful? Yes 1
bhorn_9, Director of Operations, Bill Horn at PGA National Resort and Spa, responded to this review

Dear valued guests. Thank you for offering your feedback and let me apologize for any inconveniences you may have experienced. The issue you noted has been resolved as we had an "oil" leak in our laundry ironer. We have currently repaired the ironer and have disgarded any linens effected by this mechanical error. We are sorry again if this caused... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a bad feeling walking up to the front desk when I saw a woman on the phone telling whomever was on the other end that, "No sir, your company waived the resort fee so you don't get free WiFi.' Upon arriving at my room, I noticed it was a comfortable size and appeared clean. There was strange smell... More

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bhorn_9, Director of Operations, Bill Horn at PGA National Resort and Spa, responded to this review

Thank you for posting on our property and for being our guest. Please accept my apologies for any inconveniences you may have experienced. I will bring your comments to our IT manager as well as other managers of the staff you mentioned to review with there team your concerns. If you wish to discuss further, please dont hesitate to contact... More

Marshalltown, Iowa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My recent experience at PGA National was fantastic. We had a staff meeting there. Employees were great to work with specifically Antonella the concierge. We had a bad experience with Enterprise Car Rental but Antonella provided the customer service that Enterprise was lacking. Antonella also recommended great restaurant choices for us. Barolo was fantastic as was Anthonys Pizza. Back to... More

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bhorn_9, Director of Operations, Bill Horn at PGA National Resort and Spa, responded to this review

Thank you for sharing your experience and for your pleasant response. We hope you enjoyed your golf experience on the newly renovated fairways on our Championship Course. Please come back and see us again. More

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Additional Information about PGA National Resort and Spa

Address: 400 Avenue of the Champions, Palm Beach Gardens, FL 33418
Location: United States > Florida > Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PGA National Resort and Spa 4*
Number of rooms: 379
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Also Known As:
Pga National Hotel Palm Beach Gardens
Pga National Resort

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