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Colony Hotel

4.0 of 5 155 Hammon Avenue, Palm Beach, FL 33480
#8 of 10 hotels in Palm Beach
116 Reviews 3.5 of 5 stars
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Colony Hotel
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Colony Hotel
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  • Reviews (116)
  • Photos (48)
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116 people have reviewed this hotel

Traveler rating
    49
    16
    20
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    14
See reviews for
14
33
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I stayed at the Colony this past weekend. Upon arrival I was greeted by Melissa at the Front Desk. She was very friendly and made a smooth check in. I was pleased to find out that I was upgraded to a renovated suite and I was able to check in at 1:30pm. The room was well appointed and spacious. There... More

Was this review helpful? Yes 1
Cape Coral, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed for the first time this weekend. Great location and service. Walked to the beach and Worth Avenue. Very cheap valet parking, $15.00. The bell staff was amazing, especially David. Pricey for the cocktails but you're paying for the location. Breakfast by the pool is included with your room and the food was awesome. We almost had the place to... More

Was this review helpful? Yes
Manhattan Beach, California, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 19, 2014

Most every time I'm in Palm Beach, I stay at the Colony! I love the fact that it's a small boutique hotel, where everyone knows your name, and the service is superb! The regular rooms are nice, the suites, nicer, and the condos are wonderful for extended trips or family outings. The restaurant has wonderful food, and the pool is... More

Was this review helpful? Yes
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

I stayed at The Colony for a wedding weekend and it was one thing after another. Our room wasn't available for check-in, no hot water during my shower, a rude waitress for breakfast, the bell man calling the wrong cab for me then arguing with me and not being helpful. THEN, I realized I left something at the hotel and... More

Was this review helpful? Yes 1
manchester england
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 3, 2014

Under construction but should be closed Dirty noisy and rude managers Work starts at 7 am not 9 am as stated. Elevator filthy Breakfast served in snack bar on plastic plates Noise heard all over hotel. Inside and out Knocked a pitiful $50 off bill We checked out I suggest no one books until renovations are complete. All negative reviews... More

Was this review helpful? Yes 3
Palm Beach, Florida
Top Contributor
65 reviews 65 reviews
22 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed May 13, 2014

Honestly, we felt a little ripped off at the Royal Room. Tickets were $300/couple for dinner and a one hour show. The food was served "cruise ship style" with waiters hurrying around trying to serve three courses from a very limited menu ("chicken or beef" option) and get everyone served and the tables cleared in about an hour's time. The... More

Was this review helpful? Yes 5
Charleston, South Carolina
1 review
5 of 5 stars Reviewed May 12, 2014

Charming old world palm beach, fantastic location. The pool area is the cutest, preppiest little hang out. Bright sunny, rooms are not huge but felt luxurious and "homey" staff is amazing. Great brunch and late night scene.

Was this review helpful? Yes
Sarasota, Florida
Top Contributor
60 reviews 60 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 29, 2014 via mobile

Wow I really expected more out of the Colony Hotel. Receptionist was cold, on the phone. The room is smaller than a closet. The furniture and look are so outdated. Not impressed. I read they had a renovation. They got robbed. The entertainment venues seem like fun. I will have to check that out later. But accommodations are not great.... More

Was this review helpful? Yes 4
marta w, Director of Sales at Colony Hotel, responded to this review

Thank you so much for your review. Our renovation project is actually starting May 12, 2014. We hope to see you again to share our renovated hotel. More

Chevy Chase, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 20, 2014

The staff at the door, the front desk, the concierge, the restaurant, maintenance, and cleaning were friendly and competent. We arrived before the 4:00 pm check in time but they had a room ready and we were able to move in around 2:30 pm. For the price, just south of $500, the bedroom and bath were small and the view... More

Was this review helpful? Yes 2
Detroit
Contributor
20 reviews 20 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 14, 2014

If you don't mind paying $450 a night for a tired postage stamp size room in an outdated hotel with a small pool, no gift shop to buy toiletries, no workout facility, or other amenities you'd expect at this price point, then The Colony is for you. The only plus is a prime location in the heart of Palm Beach... More

Was this review helpful? Yes 3
marta w, Director of Sales at Colony Hotel, responded to this review

Our Colony Hotel will be undergoing renovations over the Summer, 2014. A project that will impact our rooms and common areas will beggin shortly after our high season has finished, expected to be completed in the fall. In the hands of Carleton Varney, we are taking a classic and making it a little more contemporary, without compromising the distinctive Palm... More

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Additional Information about Colony Hotel

Address: 155 Hammon Avenue, Palm Beach, FL 33480
Location: United States > Florida > Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Colony Hotel 4*
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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Amenities

Hotel Style
#6 Luxury Hotel in
Hotel Class
Official Description (provided by the hotel)
Beautiful boutique hotel located in the heart of Palm Beach decorated in British Colonial splendor. Close to world class shopping on Worth Avenue. Walk to the beach. Friendly staff and impeccable service. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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