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All 6 Palm Bay hotels

Holiday Inn Express Hotel & Suites Palm Bay

2.5 of 5 Hotel   |   1206 SE Malabar Road, Palm Bay, FL 32907
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89%
Ranked #2 of 6 hotels in Palm Bay
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
Kellie S Bakersfield, California
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136 people have reviewed this hotel

Traveler rating
    89
    32
    10
    3
    2
See reviews for
40
29
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Bakersfield, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an amazing hotel for the price we found on hotels.com. This hotel had a pool and a spa/hot tub that was practically empty the whole time. They provided a gym, breakfast, 24/7 coffee and snack bar. The rooms were very clean and impressive. Big spacious bathroom with quality soaps provided. The room doors were heavy and slammed shut... More

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PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Kellie I would like to thank you for an awesome review about your stay with us. I apologize for the billing issue & found out it was an error from our side. Thank you once again & we will see back in Palm Bay/Melbourne area. Puneet Kapur GM More

Pensacola
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the best Holiday Inn Express I have ever stayed at. Not only because it is clean, with a nice pool and great location, but also because the staff there is second to none. The manager, P.K., always makes sure everything is just perfect for myself and my family every time we stay. He is the best hotel manager... More

Was this review helpful? Yes
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Liza Thank you very much for a wonderful & genuine feedback about our Award Winning Hotel. Our team works very hard to make sure all the amazing guests like you get the best hospitality experience. They all appreciate your effort in writing great things about them. We hope to see you soon in Palm Bay!! Thank you once again,... More

Seattle, Washington
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The customer service we received from the front desk during out stay was over and above outstanding. We needed extra bedding for the sofa bed and she personally brought it up. I wish I had wrote down her name. She was on duty Thurs eve (4/3). She worked with us to find a great room to accomodate the three of... More

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PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Lizzy I would like to thank you very much for an outstanding review about our hotel & our team member. Holly is a great asset to our property & works very hard. I also apologize for the towel rod situation & we made sure it was fixed right away. Thank you once again & we hope to see you... More

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

I just want to say that the associate named Tiff was one of the best if not the best front dest/concierge I have ever encountered. She went above and beyond to make sure that I had a good experiance. The rooms are nice and clean. The only reason I gave it a very good instead of a Excellent is because... More

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PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Guest We appreciate your great feedback about your stay with us. Tiffany is our shining star at the hotel & is a big asset to us. Please accept my sincere apologies in regard to the breakfast quality & we are going through a big transition to have more healthier & hot breakfast items soon. Holiday Inn Express hotels will... More

Dale City, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When we checked in, Tiffany at the front desk remembered us from last year. She is always so friendly and helpful with any questions that we may have. Our king suite was large, comfortable and clean. The bathroom was good sized and had plenty of counter space. The laundry room was right around the corner from our room. The outdoor... More

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Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

When I arrived at the hotel late at night from traveling the agent at the desk refused my rate as I did not have my entertainment card. Now I find out I received no reward points for my stay as it was reported as entertainment rate. Spent an hour on the phone with rewards now trying to get that fixed.... More

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PKapur, Director of Sales at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Tigr333 I would like to apologize for your experience at our property as this is not a normal situation. We always honor our deeply discounted rates when identification is shown. I am sorry we did not have this presented at check in, but glad we able to honor your AAA discount when verifying your membership. Please understand that discounts... More

Palm Bay, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 12/24 & 25. Wonderful time. Was unaware this hotel even existed because it is off the main street. Friendly Christmas spirit. Nice ample free brunch. Ample parking. Pleasant workout room. Nice outdoor pool. Reasonable prices. We had a great time. If I need a hotel in Palm Bay again, will stay here. Thank you.

Was this review helpful? Yes 1
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Alan We are delighted to note that the quality of service you experienced met your expectations. It is our aim to ensure you and all our guests have a very enjoyable stay and we are pleased to note this was the case for you. Thank you for choosing to stay with us and sending your feedback. Puneet Kapur GM... More

Michigan Center, Michigan
1 review
5 of 5 stars Reviewed March 17, 2014

this holiday inn is manged by p.k. who is always there for your every need.from the staff and maintence group everything is top notch. we have been coming there for 4 years in a row and it has always been spotless in every way. from our rooms to the great free breakfast to the hallwaysand the pool area. they are... More

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Hamilton, ON
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 12, 2014 via mobile

We stayed one night before finishing our drive to get on a cruise. The hotel was very clean and the staff very friendly. Tiffany was there upon check in and check out and she was most helpful. Our room had everything we needed and was clean and comfortable. There is an in room coffee maker which is always nice. The... More

Was this review helpful? Yes 1
Lincolnshire
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 6, 2014 via mobile

Having landed at Orlando late afternoon , we stayed overnight en route to Southern Florida. Very convenient and accessible from I 95, well signed and easy to park. Our twin double bedded room was spacious and very comfortable with usual Hol Inn facilities - once we had worked out how to use the coffee maker ! We didn't have time... More

Was this review helpful? Yes 2
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Guest Thank you very much for your feedback, we hope to see you soon. Puneet Kapur GM More

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Additional Information about Holiday Inn Express Hotel & Suites Palm Bay

Also Known As:
Holiday Inn Express Hotel And Suites Palm Bay
Address: 1206 SE Malabar Road, Palm Bay, FL 32907
Phone Number:
Location: United States > Florida > Palm Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Palm Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Palm Bay 2.5*
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