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All 6 Palm Bay hotels

Holiday Inn Express Hotel & Suites Palm Bay

2.5 of 5 Hotel   |   1206 SE Malabar Road, Palm Bay, FL 32907
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Ranked #2 of 6 Hotels in Palm Bay
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 weeks ago
UKtraveller65 Salisbury
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160 reviews from our community

Traveler rating
    104
    38
    10
    5
    3
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52
32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Salisbury
Top Contributor
60 reviews 60 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped in on spec on our USA Road trip, and were delighted with every aspect of our stay. Tiffany at the reception was friendly and efficient - and the room was absolutely exceptional. Very large and spotlessly clean (as was the rest of the hotel). We stayed in a large number of hotels on our 32 day road trip -... More

Was this review helpful? Yes
GeneralManagerPK, Director of Sales at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello UK Traveller, Thank you for taking the time to write such a lovely review. I am glad your stay was a successful one. We all take pride in making the guest experience a perfect one, and we are glad to know you noticed. Hope to see you soon! Thank you again More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I was amazed with this hotel in Palm Bay, it looked like that it just opened yesterday. Everything was spotless & clean. The staff was outstanding and very down to earth. Everybody we met at this hotel from the people working or staying were always smiling. Breakfast very healthy and delicious specially that hi tech pancake machine. Breakfast ladies always... More

Was this review helpful? Yes
GeneralManagerPK, Director of Sales at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear StormS, Thank yo for taking the time to write such a lovely review of our hotel. I am glad you enjoyed your stay! Hopefully we will see you again this winter when New York gets too cold for you. As always, we look forward to your return. Thank you! More

Palm Bay, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this holiday inn, and i got everything i needed from a hotel. the staff was friendly and very helpful. I wanted some suggestions for a good place to eat locally, and Tiffany at front desk told me about this place "Yellow Dog" off the river. Great suggestion! and you cant beat the hot breakfast that was... More

Was this review helpful? Yes
GeneralManagerPK, Director of Sales at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Adamf, Thank you for taking the time to write such a nice review ! Your kind words will be passed on to each and every staff member. Hope you will visit us again soon More

Palm Bay
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely experience with each and every employee we encountered. Tiffany at the desk and the housekeeping gal, Oti and maintenance. ..Carl and Trey were ALL SO kind. Its like we were family to them! Mr. Kapur leads a great team. GREAT JOB Holiday Inn! You should make sure ALL of your hotels hire employees like this!

Was this review helpful? Yes 2
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Guest Thank you very much for a great review about our hotel team and your experience with us. Our team appreciated all your kind words about them and their award winning hotel. It is very nice of you to stay with us during the concert time in Melbourne. We hope to see you and your family again every time.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a week and I will never stay anyplace else. The staff is always around to assist with any needs you might have. Room are large and clean. Fresh hot breakfast each morning. I plan on being back in the area again next month and will definitely stay here again.

Was this review helpful? Yes 1
Palm Bay, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2014

My husband, son and I stayed a week at the Holiday Inn Express Hotel & Suites in Palm Bay Florida while waiting to close on our new home. We had the most incredible experience there. The staff were all so welcoming and kind. The Manager, PK was exceptionally helpful by faxing paperwork to our lender and realtor as well as... More

Was this review helpful? Yes 5
wv
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 11, 2014

The general manager of this hotel has no customer service skills. Holiday Inn's customer concern line is a joke. Look to be overcharged or you may get billed for other rooms like I was. I have stayed at Holiday Inn's for years, but I will never stay at another. It took one week to get charges off of my credit... More

Was this review helpful? Yes 2
GuestRelations321, Public Relations Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Robin Bennett Our contractual records show that you agreed to pay for the meeting room and guest sleeping rooms on your credit card. You gave our hotel staff your credit card number on this contract on 6/5/14. We would NEVER charge a guest's credit card without permission! But, in fact, your card wasn't even charged! They were authorization holds... More

West Palm Beach, Florida
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 31, 2014

Called last minute for a room and upon arrival upgraded to a suite because of priority club membership. Room was clean and quiet. Remote needed new batteries which I took care of. Never did get iPad to connect with their WiFi. perhaps it does not cover all the way to the 4th floor.

Was this review helpful? Yes 2
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Guest We would like to thank you for a nice review regarding your stay with us. We apologize for the internet situation but have made sure that it was fixed right away. We hope to see you soon in Palm Bay/Melbourne area Thank You, Puneet Kapur GM palmbayhiexpress@live.com More

Boca Raton, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

We have stayed at this hotel several times while we are in town visiting our grandchildren. We always choose this hotel because of the location, Tiffany (front desk girl, very personable & friendly), able to entertain the family in the lobby & pool. Restaurants in the area, hotel breakfast good and a very clean hotel. Without a doubt we will... More

Was this review helpful? Yes 2
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Bridget I would like to thank you for your feedback regarding your stay with us. Tiffany is a great asset to our property and a very hard working girl. We all are very glad that you enjoyed all the amenities of our Award Winning Hotel. We are a green hotel and it is loved by every guest. We hope... More

Pompano Beach, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2014

We were looking for a hotel in the area while we were visiting our daughter and grandson for the weekend. This was the perfect choice. Our family met us for breakfast in the morning with no problems. They spent the day with us at the hotel using the pool and hot tub. They also stayed over night with us with... More

Was this review helpful? Yes 3
PKapur, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Lori Thank you very much for a great review regarding your stay with us. Our Heated Pool , hot spa and Full hot buffet breakfast is loved by every guest staying with us and we are glad that you enjoyed it. We have different menu everyday and I am sorry that you missed bacon during your stay. We will... More

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Additional Information about Holiday Inn Express Hotel & Suites Palm Bay

Address: 1206 SE Malabar Road, Palm Bay, FL 32907
Phone Number:
Location: United States > Florida > Palm Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Palm Bay 2.5*
Number of rooms: 84
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Holiday Inn Express Hotel And Suites Palm Bay

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