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Holiday Inn Express Hotel & Suites Palm Bay

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1206 SE Malabar Road, Palm Bay, FL 32907
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Holiday Inn Express Hotel & Suites Palm Bay
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Holiday Inn Express Hotel & Suites Palm Bay
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193 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here visiting relatives who live in the area. don"t stay on the 2 floor if you are not a smoker. we found out that it was a smoking floor when we checked out. would of changed rooms if we knew before hand. other than that hotel was very nice free brakfast staff was very friendly even though the 2... More 

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New York City, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

When ever I visit the Melbourne, Palm Bay area I truly enjoy staying at this property and 75% of the reason is due to the General Manager, PK and his staff, Tiffany, Hollie, Amanda, Alan, to name a few. Carmen and her staff set up the free breakfast every morning and the house keeping department stay on their toes to... More 

Was this review helpful? Yes 1
Palm Springs, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Super breakfast bar. Hotel was flexible with our travel plans (arriving 1 am) and leaving a day earlier than anticipated. The pool is heated and the workout room was perfect for those of us looking for a treadmill walk. Pricey because of spring break demand. Quiet establishment, other than the hallway where the vending machine is as loud as a... More 

Was this review helpful? Yes 3
Gainesville, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front staff was very nice and check-in was seamless. I stayed here because they offered a suite with a king bed and sleeper sofa.. we were traveling with our 6'2" 16 year old son. The suite was large, clean and had a great bed and pillows. Both my husband and I had a very good night's sleep. The only... More 

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GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Donna H, Thank you for your review. I am pleased to hear you had a perfect check-in and enjoyed our award winning hotel. We take all feedback very seriously so we may better our hotel for each guest's needs. I have been made aware that it is time to replace our sleeper sofa mattresses and are doing just that!... More 

Jacksonville, Florida
Top Contributor
114 reviews 114 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stopped here post cruise as a mid-way stop while on the road. The rooms were clean, beds were comfortable and the service was friendly. Note: Great for a stopover to get a meal and rest but there isn't much too much going on in the immediate area. Also, we noticed that a lot of people who were staying were stopovers... More 

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GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear C B, Thank you for your valued feedback. We agree that booking in advance is best practice especially during our busy season. It is also sometimes difficult to honor late check outs during this time of year when there are so many guests waiting to check in, but when available, we always honor the extended check-out for our IHG... More 

Batavia, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing Hotel with great beds & pillows. Friendly front desk staff,wonderful hot breakfast in the morning,Heated pool & hottub. Rooms are large and exceptionally clean. Will stay here again when in the area.

Was this review helpful? Yes
GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Pauls123456, Thank you for taking the time to write such a lovely review. We value you as a guest and appreciate your positive feedback. We hope to be able to serve you once again in the near future. Thank you! Holiday Inn Express & Suites Front Desk Staff More 

Merry Hill, North Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An outdated Magellan GPS had trouble finding this hotel even though it is located right off of 95. However, once the address was entered into a smart phone it wasn't a problem. The property is set back a bit so you'll see the sign before the hotel. Coming off of 95 it will be located on your right. Heading west... More 

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GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello theginster12, We are all very happy to know you enjoyed your stay and our new property. Thank you for writing such a detailed review. I know others will appreciate it as much as we do! As an eco-friendly hotel we do have certain guidelines to follow, however, we will are replacing the showerheads to accommodate our guests with better... More 

Ann Arbor, MI
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The signage for this property is poor. It can not been seen all when arriving from the east of the property. Traffic patterns in the area of the hotel is poor, so it takes 30 minutes to drive 3 blocks and turn around. Prepaid a two night reservation and checked into the hotel. After checking in, I realized the room... More 

Was this review helpful? Yes 4
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Mr. Robert I again apologize for the situation you and your family had during your stay with us. I have personally tried to call you couple of times but never got a reply. We tried to move your room but never got a response from any family members. This is our peak season and we have tour groups who... More 

New Jersey
Top Contributor
73 reviews 73 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel was new, clean and the staff was friendly. Our room was a good size and the beds were comfortable. However, the walls were extremely thin. We were woken up in the middle of the night hearing our neighbors and kids running in the halls. This hotel was close to I-95 and had lots of restaurants nearby.

Was this review helpful? Yes 1
GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Martysue, Thank you for taking the time to write a review, and we apologize for any inconvenience as this is not up to our normal standard. We did look into the issues that you noted and we assure you that they have been resolved. We have reached out to you as well and do look forward to hearing from... More 

Arabi
Top Contributor
53 reviews 53 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Staff was very friendly and helpful with welcoming smiles. The room was what we expected for a newer hotel, everything very clean and well put together. My husband did have trouble sleeping as the bed was rather hard and he has a bad back. The bathroom did seemed put together for taller people, and I think of myself as regular... More 

Was this review helpful? Yes 1
GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Randymrpm, Thank you for your candid review, and we apologize for any inconveniences that you faced during your stay. We are in peak season right now so the rates do tend to be at their highest here for all the hotels in the area, since we are sold out each night. We have reached out to you regarding your... More 

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