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Holiday Inn Express Hotel & Suites Palm Bay

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1206 SE Malabar Road, Palm Bay, FL 32907
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Holiday Inn Express Hotel & Suites Palm Bay
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203 Reviews from our TripAdvisor Community

Traveler rating
    130
    48
    15
    7
    3
See reviews for
68
42
18
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (68)
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    (37)
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    (61)
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Palm Bay, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Recently we held my friend's bridal shower in one of the meeting rooms here. I worked directly with their General Manager, PK, who was very professional, pleasant and easy to work with, and helped make planning a smooth process. On the day of the event his staff was extremely helpful and professional in helping us put all the details of... More 

Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Great 6 day stay. It all started with the folks at the front desk being so accommodating and friendly. The room was clean and spacious and nicely furnished. Comfy beds and large towels are a big plus. I needed a place to interview clients and they staff allowed me to rearrange space in the dining area during the day. I... More 

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Rochester, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel for 5 days and I couldn't have asked for anything better the service the people and the staff we're all top notch. The general manager Puneet Kapur better known as (PK) was right there for anything I needed and went way out of his way to make sure my stay was unforgettable I would definitely... More 

Was this review helpful? Yes
Tallahassee, FL
Top Contributor
76 reviews 76 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while visiting family last December. Imagine our surprise when the front desk clerk remembered us & welcomed us back! I love, love, love this location. The facilities are squeeky-clean, the staff is accommodating, breakfast is served with a smile (& lots of choices) & the coffee pot is never empty. The beds are super comfy... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a good place to stay for a few nights before heading over to a1a for a few more nights. Place was clean staff friendly and accomodating. Wish there were pool towels instead of having to use the ones from my room. 3rd floor had a body odor stench that im assuming was the rug in the hall. Room... More 

Was this review helpful? Yes 2
East Norriton, Pennsylvania
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed May 27, 2015

Stayed 4 nights, housekeeping staff very clicky did not speak English very poor at making sure room was clean and fresh towels were available. I think the Hotel needs to break up the monopoly of housekeeping staff and they will be OK, Reception and other staff first class. Breakfast included just average.

Was this review helpful? Yes
GeneralManagerPK, Front Desk Representative at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Alan M., Thank you for your candid review. We apologize that your recent stay did not meet expectations, as this is not a normal occurrence for us with our staff members. We do appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity... More 

NJ
Top Contributor
85 reviews 85 reviews
18 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 20, 2015

This was a good hotel. We made a reservation a week in advance and checked in very late, close to midnight, and were initially given the wrong room. When we put our keycard in the slot it did not go green, and then we put our ear to the door and we could hear the TV on. Back to the... More 

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Batavia, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

I stayed at this Holiday Inn Express and absolutely loved it. Great front desk employees, Housekeeping does an amazing job, rooms are always clean and fresh. Beds and pillows are the best ever. In the morning a FREE hot breakfast with eggs,meats,sausage gravey, & a pancake machine, plus more. I will be back.

Was this review helpful? Yes
Connecticut
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel all around was excellent! Great price along with great service! The hotel rooms were very modern and clean which is always a good thing! The continental breakfast was a great add on and the people in charge of the breakfast were so polite! Really would come back! HIGHLY RECOMMEND

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

I just checked out of the Holiday Inn Express, and give it 4 stars. Overall it was a good stay. Bedroom was clean, bed was comfortable, location was central to eateries and highway access. The breakfast wasn't good, but was what you would expect seeing that it was complimentary. If the opportunity presented itself again, I'd return.

Was this review helpful? Yes
GeneralManagerPK, Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear QueenAJ1204, Thank you for your feedback. I am glad to know you had a lovely stay with us. We have hot items on our breakfast bar such as eggs, omelets, bacon, sausage gravy and biscuits as well as all of the continental cold items. IHG is always open to new suggestions; please call us so we may submit a... More 

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