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All 4 Palatka hotels

Quality Inn & Suites Riverfront

2.0 of 5 Hotel   |   201 North 1st Street, Palatka, FL 32177
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Quality Inn & Suites Riverfront
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Ranked #4 of 4 hotels in Palatka
A recent review
4 of 5 stars Reviewed March 10, 2014
Maggie R Beaufort, South Carolina, United States
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45 people have reviewed this hotel

Traveler rating
    13
    19
    4
    1
    8
See reviews for
15
10
7
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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  • Any
English first
Beaufort, South Carolina, United States
Top Contributor
54 reviews 54 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 10, 2014 via mobile

We stayed there during a busy weekend and the service was great. We had a river view room on the second floor near the pool. There were some loud intoxicated people near the pool around 5:30 am; however, the front desk person did a great job handling the situation quickly when I called. This hotel is in walking distance from... More

Was this review helpful? Yes 1
Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this review

Dear Maggie R, We are so thankful for your response! It let's us know when we're heading in the right direction and when we need to do a bit of tweaking. I'll definitely pass your thanks on to the night auditor. We hope to see you soon! More

Canton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

I had a wonderful stay. I booked a king/ non smoking/ riverfront/second floor room. The room was great, the view was great and the staff and manager were extremely considerate and polite. The food, service and entertainment at the adjoining restaurant was exceptional and inviting. I was traveling alone and felt completely comfortable. I've stayed at many motels in the... More

Was this review helpful? Yes 1
Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this review

Dear Jan, We are so thankful for your positive review. We love when our guests are satisfied and feel at home. I will pass your kind comments to the rest of the staff and I'm sure they will join me in thanking you. More

Burlington, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

I have stayed at this hotel twice, in Sept 2013 and Jan 2014. I would stay again with no reservations. The staff will go out of their way to please you and make sure you enjoyed your stay. It has a beautiful view of the St. Johns River and is very quiet and clean...also affordable and convenient to fuel and... More

Was this review helpful? Yes 2
Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this review

Dear Diane, Thank you for your kind remarks. I have shared your review with my hotel staff and we at the Quality Inn and Suites in Palatka, FL are delighted that our hard work is appreciated. We are thrilled that you have chosen to stay with us on multiple occasions and hope that we see you in the future! It... More

Binghamton, NY
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed December 27, 2013

We were assigned a room in a building seperate from the main complex. I have read the positive reviews written by other guests. Possibly the rooms are nicer there. I can only say that the room we stayed in was filthy and it smelled horrible. The bathtub was stained and was absolutely gross. We will NEVER stay in this hotel... More

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Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this review

Mia49, Thank you for responding. We appreciate you for taking the time out of your day and for providing us with valuable feedback. We at the Quality Inn and Suites pride ourselves on our stringent quality control system and are dismayed that you found our room lacking. I can personally assure you that it won't happen again, and we hope... More

Indian Harbour Beach, Florida
1 review
5 of 5 stars Reviewed October 25, 2013

stayed at this hotel 2 times last 30 days, will go back again without reservations on care. Marianne (assist mgr) went out of her way to make all of us that went and stayed there for the Wounded Warrior Project make wife and myself comfortable and 5 other boaters for the WWP fishing tourney feel right at home. From Great... More

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Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this review

Thank you for taking the time to respond to us about Marianne's excellent service skills! We at the Quality Inn and Suites in Palatka truly consider her an asset to our staff and we are glad you think so too. On behalf of all of us here at the hotel, we appreciate you and look forward to seeing you in... More

Clermont, Florida
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 18, 2013

Beautiful waterfront property on the St. Johns River. We stayed here for just one night on business. My husband had an appointment during the day, but I enjoyed working from our room and pool overlooking the river. My friends would be envious that view was from "my office"! There is a boat dock if you opt to come by boat... More

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Gary P, Manager at Quality Inn & Suites Riverfront, responded to this review

We appreciate you getting back to us and letting us know on how we are doing. Your response tells us whether we are taking care of our guest properly or not. We try to improve everyday based on guest comments. Thanks again. More

Florida
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 7, 2013

Two of my children and myself stayed at this motel on Friday night October 4, 2013. We were in town to shrimp on the Saint Johns. Our room was clean and well maintained. The TV reception was poor but had a lot of channels. However we did not watch much TV. We had a room facing the parking lot which... More

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usa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 10, 2013

This is a deja vu motel from the 1980's. No great up-dates but everything very well maintained. Large, on-the-water dining room, perfect for groups or banquets and - from plaques - apparently used by several local civic clubs for meetings. Rooms are clean, spacious and comfortable. Even if you aren't lucky enough to get a room facing the river you... More

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1 review
5 of 5 stars Reviewed June 2, 2013 via mobile

We really had good time at this hotel. We ended up booking at this hotel since we had something else to do while we are at the hotel. We were here for the blue crab festival and this hotel is just across from street from them. We were able to walk to plenty food choices around. Beef'obrady's on the site... More

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Naples, Florida, United States
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 29, 2013

I don't normally write negative reviews because I've found that most people will do it for me. I choose to concentrate on the positive. But in this case I have to make an exception. If you want to be mistreated, overcharged and get horrible customer service this is the place. The GM has no concept of customer service and refused... More

Was this review helpful? Yes 1

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Additional Information about Quality Inn & Suites Riverfront

Also Known As:
Quality Inn & Suites Riverfront Hotel Palatka
Quality Inn & Suites Riverfront Hotel
Quality Inn And Suites Riverfront
Quality Inn Palatka
Palatka Quality Inn
Address: 201 North 1st Street, Palatka, FL 32177
Phone Number:
Location: United States > Florida > Palatka
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Palatka
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Riverfront 2*
Official Description (provided by the hotel):
Overlooking the St Johns River, Quality Inn and Suites is located in the heart of historic downtown Palatka and just minutes away from area businesses such as St Johns River Community College, Putman Medical Center, Lafarge Gypsum, CSX, Georgia Pacific and Seminole Electric. The only hotel in Palatka offering a full service restaurant and lounge, on site catering, boat dock rentals and a gorgeous view of the St Johns River. ... more   less 
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