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Crystal Cove Riverfront Resort

Certificate of Excellence
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133 Crystal Cove Drive, Palatka, FL 32177 (Formerly The Moorings Motel)
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1 room 1 adult
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Crystal Cove Riverfront Resort
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109 Reviews from our TripAdvisor Community

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Lake Worth, Florida
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband & I were visiting for the weekend. We checked reserved the room ahead & hubs printed this confirmation sheet. We arrived about 7:30p on Fri for two nights. Room was clean, 2 double beds, microwave, mini fridge, nice sized Flat screen TV & my fave feature was the lamps with plus for chargers! We plugged our phones in... More 

Helpful?
Thank DS8944
1 review
5 of 5 stars Reviewed 3 weeks ago

Great facilities on the St. Johns River. The river offers scenic views and tranquility. Very quiet out of the way place for a relaxing visit. Staff couldn't be better or more friendly; especially Assistant Manager Bouchez. We are always treated like family.

Helpful?
Thank Michael P
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

I get a lot of reviews from guest and every one of them mean the world to me; the good, the bad, and the in between because they all offer an opportunity for myself and my staff to grow. This review however was one I have been wanting for quite some time. So I thank you for taking the time... More 

Milan, Italy
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 18, 2015

The place is very nice, the room big, clean, bed comfortable, lovely location, but the people was amazing! I arrived late and asked if there was a restaurant close by. No luck. I really didn't want to drive again under the rain. So they told me they were having a party for the employees and invited me to take all... More 

Helpful?
Thank ElisadeA
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

Our entire staff thanks you for taking the time to leave this review. The lady you are speaking of is sweet Ms. Deb she truly feels as if her number one goal is to make everyone feel welcomed in their home away from home and I must say she excels in this area very well. I have commended her and... More 

Palm Coast, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

We checked in on Dec.16, 2015 and were given room 106 in the main building, which was a nice room with a magnificent view of the pool and St. John's River. The room was nicely furnished, with 2 queen beds , a microwave, and a small fridge. The room was very clean, and smelled wonderful. The beds were very comfortable,... More 

Helpful?
Thank Homer S
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

As a manager you always hope to receive good reviews however, it is truly a blessing to receive one with the intentions on coming back. We aim for guest satisfaction and the hopes to have guest return. Thank you for taking the time to leave us a five star review and for speaking so well of our little hidden gem.... More 

1 review
5 of 5 stars Reviewed December 1, 2015 via mobile

Stayed here for Thanksgiving and it was worth it! Very accommodating. Jessica B is a jewel! Will definitely be booking a stay here again! The rooms are clean. We switched rooms twice and they were nothing but helpful and friendly. Being right on the water is a perk also.

Helpful?
Thank Carlos S
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

It is always the best feeling to get a five star review! We apologize that you had to switch rooms for any reason but love that you still considered your stay to be a five star stay! As for the compliment thank you so very much my number one goal as a manager is for my guest to enjoy their... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015 via mobile

Had it not been for their manager I would have checked out my first morning. BUT I AM GLAD WE STAYED We checked in one evening with a girl with dark brown hair and glasses, she was the epitome of RUDE! She seemed more occupied on her phone than helping my husband and she spoke down to us horribly... The... More 

Helpful?
Thank RACHELHGR
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

We here at Crystal Cove would like to first start by saying that we truly appreciated you staying with us and for the five star review. One of the hardest things in the hospitality industry is to earn back a customers trust and respect once you have lost it I am grateful that we were able to earn your trust... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 19, 2015

Very nice facility. Room was excellent, especially for the price. Very quiet place, especially during the week. Front desk folks were all pleasant and helpful. The attached restaurant was vacant (previous occupant, Corky Bells had moved on to a larger facility) but a new restaurant was slated to move in the week after I departed. The only real complaint I... More 

Helpful?
Thank WAYNE W
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

Thank you so much Wayne for your review. I personally want to apologize for the issue with the blinds and the fact that I over looked fixing it during your stay. It is at the top of my list and something we will certainly look into getting fixed as soon as possible. We hope that in the event you are... More 

Duluth, Minnesota
1 review
5 of 5 stars Reviewed October 18, 2015

I do not typically do reviews however I am an avid reader of them. After my recent stay in Palatka, Fl. I felt the need to do a review on this unique hotel that I had the pleasure of staying at. While the trip was not a perfect one something about the staff made me feel compelled to leave a... More 

Helpful?
Thank Robert K
Jessica B, General Manager at Crystal Cove Riverfront Resort, responded to this review

Mr. Robert, on behalf of the entire staff and the short blonde we want to extend our gratitude not only for your kind words but for your patience and understanding under such unfortunate circumstances... Our number one priority at this establishment is to ensure guest satisfaction and it truly is rewarding to have someone notice this and to be given... More 

Carlsbad, New Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2015

I was in Palatka visiting my Mom and at the end of the day it was so nice to have a quiet place to be. I even rented a pontoon boat and got in some fishing. Room was great, staff was great, late arrival was no problem. Even sent some fishing gear ahead of myself to them. Looking forward to... More 

Helpful?
Thank Bob W
CCRFL, Guest Relations Manager at Crystal Cove Riverfront Resort, responded to this review

Thank you so much for your review and feedback! It's is so kind of you to recognize how all our amenities offered on the property from boat rentals/marina services, dining and our guest rooms that we provide unique service to YOU to make your stay with us a memorable one! When we accomplish that - WE ARE ESTATIC! We look... More 

College Park, Georgia
2 reviews
1 of 5 stars Reviewed October 4, 2015

The receptionist were pleasant but the room I had was the pits. I bought some dinner and sat it down near the microwave for a moment and when I went back & opened it up there were 4 small roaches in my dinner. I thought probably I brought them in from the restaurant I got them from. So I took... More 

Helpful?
Thank Paul J
CCRFL, Guest Relations Manager at Crystal Cove Riverfront Resort, responded to this review

Paul, Thank you so much for taking the time and providing your feedback. We value your comments and each item listed we addressed and investigated immediately. We want your overall guest experience to be a very pleasant one and strive to maintain our consistent reputation and quality control standards. That's why your feedback is so important. Thanks so much for... More 

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